Audika - Barnstaple Opiniones 

185
•
TrustScore: 5 sobre 5

4,9

24 Boutport Street, EX31 1RP BARNSTAPLE, Devon, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional experience and attention to details on all levels. Shaun’s expertise and manner is exemplary, has got my hearing to a place it was 15 years ago ! Gone from wearing no devices to being s... Ver más

Valorada con 4 estrellas sobre 5

Sean has a very reassuring and competent approach, and is always very polite and helpful.

Valorada con 5 estrellas sobre 5

Sharon and Shaun were exceedingly helpful in explaining how we could connect our hearing aids by WIFI to our TV using an Octicon TV adapter 3.0 device. We asked several questions and we were never hu... Ver más

Valorada con 5 estrellas sobre 5

I was down in North Devon on holiday. One of my two hearing aids was making a terrible noise and was unusable. I called the branch and spoke to Sharon (Reception) who was so helpful. She squeezed me i... Ver más



Información de contacto

  • 24 Boutport Street, EX31 1RP, BARNSTAPLE, Devon, Reino Unido

  • 01271 344841

4,9

Excelente

TrustScore: 5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(185)

6004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Honesty with no pressure to buy

A very complete and well explained process by Shaun the Dispenser. There was no high pressure selling and the price includes future re-testing too. Sharon the Receptionist is helpful and Friendly, making the overall exercise, very pleasant.

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Hidden hearing have helped my wife, Marion with her loss of hearing. The hearing aids are very good and the service from Shaun Samuels and the support from his backroom staff is outstanding. Thank you for all you have done.

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So helpful

I have been with Hidden Hearing in Barnstaple, Devon for two and a half years. I found everyone there extremely helpful and especially Shaun Samuels who has been wonderful, very thorough, obliging, and friendly. I cannot fault them.

24 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have has been seeing Shaun for a few…

I have has been seeing Shaun for a few years now .Shaun is an example of good customer relations , instantly making you feel at ease and confident that I will recieve excellent Professional service and care.
The service he provides is outstanding and delivered with empathy and warm.
Thank you Shaun long may I be a client of yours
Mr Stephen Durk

19 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I called your branch in Barnstable…

I called your branch in Barnstable today regarding I left my hearing charger back home in Sandhurst Berkshire your colleague at your brain said that was not a problem. She could loan me one for a couple of days while I was down here. What a wonderful service. Sharon was lovely and friendly and couldn’t have been more helpful absolute lifesaver.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shaun Samuels

I have had an appointment with Shaun Samuels this morning, he was incredibly helpful and informative, he has sorted the issues I was having with my hearing aids and also saved me money! Thanks Shaun

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a fantastic service.

What a fantastic service.
Not only a thorough examination but Shaun explained everything he was doing and what it meant.
I have delayed going to get my hearing tested due to the stigma and just putting up with bad hearing.
I would have gone to Hidden Hearing years ago if I'd had known the level of service I would have received and the damage I have been causing not getting my hearing checked out.

My advise to you would be, get a checkup as soon as you can.

30 de abril de 2025
Opinión espontánea
Logotipo de Audika - Barnstaple

Respuesta de Audika - Barnstaple

Shaun is a good egg - that's what we say in Customer Services. It's a delight to see that you experienced the same fantastic service so many of our Barnstaple patients tell us about.

We really do understand about the stigma and how long it can take for some people to reach out for help, even when they are experiencing a change in their hearing. We often liken it to an opticians visit at Hidden Hearing; so many of us will visit an opticians when we are struggling with our eyes but not necessarily visit an audiologist for our ears. Knowing that the right support and care is out there can really help with this though. That's why we take extra care in welcoming patients to our service, take the time to share our knowledge and provide the expertise people should expect.

We are pleased that Shaun did all of those things and of course, if we can do anything more to assist you in the future, please do not hesitate to let us know; we are happy to help.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

The helpfulness of Sharon

The helpfulness of Sharon and her expertise.
She was able to identify the cause of the problem I was experiencing and remedy it without difficulty.
I was extremely impressed with her skill and courtesy

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hidden hearing have been superb and…

Hidden hearing have been superb and efficient, I've had my hearing aids for 4 months and without wishing to sound dramatic, it's been life changing. Shaun Samuels is excellent at his job. I couldn't be happier with the service

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Last week

Last week, I had a yearly review of my experience with my Oticon hearing aids. The process was efficient and did not take much time. And because Sean had travelled to a site much nearer to me, I didn't have too far to drive.

22 de marzo de 2025
Valorada con 5 estrellas sobre 5

Service was friendly and professional…

Service was friendly and professional throughout. Shaun answered all our questions and we're delighted with the results.

27 de febrero de 2025
Opinión espontánea
Logotipo de Audika - Barnstaple

Respuesta de Audika - Barnstaple

It's wonderful to read that you are delighted with the results and the service was friendly and professional at our Barnstaple clinic.

Thank you very much for taking the time to leave a review and if we can do anything further to help, please do not hesitate to reach out.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Ongoing Service

I have been a Hidden Hearing customer for many years now and the service and attention from Shaun at the Barnstaple office has been beyond expectations.

14 de febrero de 2025
Opinión espontánea

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