Although I may not explore all of the sophisticated features of my new hearing aids until I get used to the basic functions, I have already found that the music setting is amazing. My hearing loss ha... Ver más
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Consulta las opiniones de los clientes
Rosie is very professional thorough update nothing too much trouble The aids make things so much easier
Rosie is great and able to cope with both myself and Mary my wife brilliantly. I am confident that my new Oticon aids will greatly lmprove my musical holiday experience and I trust all will be well fo... Ver más
A very positive experience. The team, ably led by Rosie were efficient and helpful. Pleased with my new hearing aids.
4,8
Excelente
78 opiniones
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Friendly and helpful staff.
Friendly and helpful staff.
All tests and reasoning for tests were explained throughout.
Quick, concise and honest advice
7 de agosto de 2025
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Professional set up however the hearing…
Professional set up however the hearing tests were, in my view, may have corrupted responses due to
1.Distracting external noise from outside the consulting room.
2. The request to repeat phrases given in a non British accent or regional dialect.
3. In the test where there is white noise with sirens. There was a repeated beep which could have been the start of the siren or not. Distracting the pure outcome desired from a test.
2 de agosto de 2025
Respuesta de Audika - Bristol
Good morning
Thank you for your 3-star review. We are grateful to you for bringing your experience to our attention.
We have forwarded your comments to our area manager to investigate further.
If you would like to discuss further, please reach out to our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd.
The staff were very welcoming &…
The staff were very welcoming & friendly.
They took great pains to explain the process of the forthcoming tests & paperwork, making sure that I understood everything & giving me the opportunity to ask any questions. This gave me confidence in the firm.
30 de julio de 2025
Wax removal
Booked a wax removal at the newly-opened Bristol branch. Couldn’t have been more impressed. Friendly welcome followed by an excellent appointment with Abi. She was very patient as it took 3 sessions to remove all the wax! She gave me oil to soften the wax in the meantime. Very friendly with professional equipment and clinic but above all, I’m now wax-free!
18 de julio de 2025
Opinión espontánea
Very friendly and informative expert
26 de julio de 2025
Very professional & extremely helpful
Very professional & extremely helpful, excellent service I couldn't fault them, thank you Abi!
24 de julio de 2025
Professional and reassuring approach!!
Efficient, cheerful and professional approach. Successful removal of wax. Careful attention to safety factors.
16 de julio de 2025
Exceptional service
What a fantastic experience with Hidden Hearing. I am so grateful to Rosie who was able to explain my sudden hearing loss in really understandable terms so I now realise why I've been struggling for 9 months to hear the most simple sounds. The tests are very thorough which was really reassuring. Rosie was professional, kind and sensitive when it came to talking about my hearing. Rosie also went above and beyond to make sure that I heard and understood everything she was saying. Thank you for the exceptional service
10 de julio de 2025
Opinión espontánea
A very positive and helpful experience…
A very positive and helpful experience and all clearly explained. Very professional setting and good location. Looking forward to the next visit in a year or so!
16 de julio de 2025
Opinión espontánea
Fantastic support and care at Hidden…
Fantastic support and care at Hidden Hearing in Bristol. Abbie was great, as was the receptionist.
11 de julio de 2025
Opinión espontánea
Rosie at Bristol was excellent
Rosie at Bristol was excellent. The test was thorough and comes highly recommended.
10 de julio de 2025
Opinión espontánea
Excellent facilities
Excellent facilities, equipment and conscientious people attending to your specific needs. A really good experience.
9 de julio de 2025
Opinión espontánea
Hearing visit
Very professional and caring explained everything ging in great detail well done
25 de junio de 2025
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