Audika - Dumfries Opiniones 

47
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TrustScore: 4.5 sobre 5

4,6

Unit 8, Loreburne Shopping Centre, DG1 2BD DUMFRIES, Dumfries and Galloway, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very thorough examination and hearing test. Advice given was appropriate and not trying to sell a hearing aid above my current needs. Staff polite and friendly as usual. My husband has been using t... Ver más

Valorada con 5 estrellas sobre 5

My visit was made enjoyable by very friendly staff, who immediately made me feel welcome and helped me to relax. The assessment was performed thoroughly and professionally. At all times I was told e... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service from the Dumfries team. Booked a last minute appointment with Donna for my father in law to get an ear wax removal procedure with Kirsty. As we were going on a family holi... Ver más

Valorada con 5 estrellas sobre 5

Very thorough hearing test. Ryan was very knowledgeable and at pains to highlight the support Hidden Hearing were able to provide. My only piece of constructive feedback relates to the external noise... Ver más



Información de contacto

  • Unit 8, Loreburne Shopping Centre, DG1 2BD, DUMFRIES, Dumfries and Galloway, Reino Unido

  • 01387 213013

4,6

Excelente

TrustScore: 4.5 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(47)

5987 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very thorough examination and hearing…

A very thorough examination and hearing test. Advice given was appropriate and not trying to sell a hearing aid above my current needs. Staff polite and friendly as usual. My husband has been using them for years.
I’m currently using NHS ones issued nearly 3 years ago which need new batteries every 4 to 5 days and have not been reassessed in that time.

9 de mayo de 2025
Valorada con 5 estrellas sobre 5

calm!

Very calm, and nobody laughed at my absurd hearing mistakes. Now I am part of daily life.

17 de diciembre de 2024
Valorada con 5 estrellas sobre 5

First visit to Hidden Hearing, Stranraer.

When I used to live in Glasgow I always went to Glassford Street and continued to do so after I moved to Portpatrick as there was no local branch. This involved an overnight stay due to the amount of travel time involved. This year however, I was told I could go to a consultation in Stranraer (only a 15 minute drive) which was carried out by a member of staff based in Dumfries. The room was very spacious with no distracting noises when doing the hearing test. The audiologist, Alicia Conway, was very pleasant and explained everything very clearly. Very happy overall.

21 de junio de 2024
Valorada con 5 estrellas sobre 5

An excelent quality service.

Whenever I attend the Branch in Dumfries, I find the staff always polite and efficient, and give a good quality service. Ryan is always on hand to give his expert advice.

19 de marzo de 2024
Valorada con 5 estrellas sobre 5

Amazing customer service from the…

Amazing customer service from the Dumfries team.
Booked a last minute appointment with Donna for my father in law to get an ear wax removal procedure with Kirsty.
As we were going on a family holiday we needed him seen as quickly as possible. Thankfully we were able to get an appointment on the same day, ear wax cleared, very happy customer and we were all able to enjoy our holiday without shouting 😀 thanks so much!

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service from splendid staff.

Had wax removed from my Ears by Kirsty at the Dumfries site, she was professional , caring, explained all the processes clearly and with empathy. I felt very safe in her care and demand she gets a big pay rise! Also Donna on reception was lovely, friendly and very efficient, extra pay here too please. Will be back here next time my ears decided they are a candle factory.

15 de febrero de 2023
Opinión espontánea

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