Audika - Exeter Opiniones 

72
TrustScore: 4.5 sobre 5

4,6

182 Cowick Street, EX4 1AA EXETER, Devon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The premises were very comfortable, being air-conditioned during the current heat wave. The staff were polite, experienced and had recognised me from previous appointments. The test was all geared t... Ver más

Valorada con 5 estrellas sobre 5

Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... Ver más

Valorada con 5 estrellas sobre 5

Emma provided a thoroughly professional service during my husband’s visit. She carefully reviewed his progress with his Opticon hearing aids and general hearing, identifying a potential ear problem we... Ver más

Valorada con 5 estrellas sobre 5

I recently had an issue with one of my aids, so I contacted the Exeter branch who couldn't have been more helpful. Emma Rooms went above & beyond to fix the problem. I have always found the staff fr... Ver más



Información de contacto

  • 182 Cowick Street, EX4 1AA, EXETER, Devon, Reino Unido

  • 01392 410861

4,6

Excelente

TrustScore: 4.5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(72)

4733 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent aftercare

Having had an invitation after 6 months of purchasing hearing aids from Hidden Hearing, Exeter, to go back for a review of how I was getting on, I had an excellent session with the audiologist Mike, who was able to give me some extra very good tips on how to optimise the performance of the aids. All this was done in a very professional, efficient and friendly manner

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional Service

I have been using Hidden Hearing, Exeter for 2 years. The service is always very professional and very thorough. The Oticon hearing aids they supply are not cheap, however quality is excellent and service is superb.

20 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hidden Hearing in Exeter

The practitioner in Exeter is experienced and that is obvious from the moment one is welcomed into the surgery. His knowledge is first rate and the care taken in all the tests and application thereafter from the results was really helpful. Many thanks.

2 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Hearing test

Technician appeared competent and was very polite, also seemed knowledgeable, but I got the impression he was a little too eager to sell me the hearing aids before I made up my mind. But then I know that is part of his job.

19 de enero de 2024
Valorada con 5 estrellas sobre 5

Excellent home visit

The appointment was made the day before as they had a cancellation. The audiologist Jack Turner carried out a very thorough hearing test lasting about 90 minutes. At the conclusion of the test he suggested Oticon Real 1 would be best suited for me. It is the top of the range and the most expensive. But there was no pressure to make an immediate decision and said he would ring us after the weekend when we had a chance to discuss it.

26 de enero de 2024
Valorada con 5 estrellas sobre 5

Exceptional

The team at Hidden Hearing are all extremely friendly, helpful and reliable and go out of their way to provide a professional 5* service

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Richard (Exeter Branch) went above and beyond to ensure that my problem was solved, and that my request was dealt with in a very professional manner (even though he wasn't really supposed to be working at the time). His help in solving my problem meant that my Mum was able to enjoy her Christmas. Thanks Richard.

22 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Prey on the vulnerable

My elderly mother bought hidden hearing aids which never stayed in . On seeing chime nhs audiologist we were told my mother had very narrow ear canals so should never have been prescribed hidden hearing aids .please save your money and contact chime instead of wasting thousands of pounds

30 de diciembre de 2022
Opinión espontánea
Logotipo de Audika - Exeter

Respuesta de Audika - Exeter

Hi Sue,

We have sent an email to you requesting some more information so that we can identify your nearest branch and have a member of the team call you.

We would like to speak to you and your Mother in order to help. The aids from Hidden Hearing can support anyone with narrow ear canals so if they are not staying should be able to assist with this.

If you can reply to the email that has been sent to your inbox we will look into this for you and contact you.

Thanks
Sally

Valorada con 5 estrellas sobre 5

What a hidden gem of place .

What a hidden gem of place .. easy free parking nearby . Great staff and so welcoming and helpful. Was put at ease and all aspects explained. Suzanne the nurse cleared my ears totally pain free. I cannot recommend them highly enough ⭐⭐⭐⭐⭐

6 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Had the wax removed from both ears this morning by Suzanne in Exeter who did an excellent job. She was friendly and took time to explain the procedure and show me the images and "videos" afterwards.

1 de junio de 2022
Opinión espontánea

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