Audika - High Wycombe Opiniones 

82
•
TrustScore: 4.5 sobre 5

4,6

5 Castle Street, HP13 6RZ High Wycombe, Buckinghamshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had my first ever micro suction today to remove ear wax in both ears. I’m quite a nervous person about any medical procedures. Luckily I had Roopa samani who was very tentative and calming. I feel s... Ver más

Valorada con 4 estrellas sobre 5

I was a little annoyed to have an email and a text and a phone call reminding me of my appointment but I appreciate there are probably a lot of no shows. I was pleased that my hearing was reasonable f... Ver más

Valorada con 5 estrellas sobre 5

Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explaine... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stub... Ver más

La empresa ha respondido



Información de contacto

  • 5 Castle Street, HP13 6RZ, High Wycombe, Buckinghamshire, Reino Unido

  • 01494 838670

4,6

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(82)

6004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I really appreciated the camera view of…

I really appreciated the camera view of both ears as I recently had ear infection and it was reassuring to see the condition of the inner ear. The exam was very thorough and helpful to my understanding of my hearing loss.

10 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Highly recommended

An efficient, comprehensive experience with a very knowledgeable examiner who went through the results of the test in detail and explaining the potential follow-up.

5 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Are they a scam?

Without doubt, Audika are the worst company I have ever dealt with. All I required was to drop off my hearing aids for repair. The shop had written on the door, open Mon-Fri 9am-1m and 2pm-5pm. I returned 3 times during the afternoon but nobody was in and the shop closed. I returned later in the week but still closed. I rang what was Amplifon in Maidenhead but they were very busy and due to the volume of calls I was advised to call back later, I rang at night and got the same message. Is there anybody there? Customer service were no better. The best they could offer was seeing the audiologist at the shop in six weeks at the end of August. My best bet was a home visit in early August. I explained I didn't want to see an audiologist, I've already bought very expensive hearing aids and just wanted them sent off for repair. NO I have to see an audiologist. WHY? That apparently is the rule. Nobody will tell me why. Could I make a suggestion. If you are so busy (I don't believe it), then employ more people. It's called good business. At the present I would not reommend you if you were the last company on earth. Is Audika better than Amplifon? My experience is definitely no.

20 de julio de 2026
Opinión espontánea
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Respuesta de Audika - High Wycombe

Hello Mr McCullough,

Thank you for taking the time to leave a review; we are really sorry to learn of the issues so far and want to help resolve them.

We have unfortunately only gained access to our newly-branded Trustpilot today. We did reach out to you by phone this afternoon and left a message and of course, we will try to contact you again to help.

Kind regards,

 
Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk

Valorada con 5 estrellas sobre 5

Very welcoming

Very welcoming. Easy to follow explanations as to how the tests were to be conducted and their results. Efficient hearing aid management.
Friendly and professional.
Excellent service.

23 de mayo de 2026
Valorada con 5 estrellas sobre 5

High Wycombe review

I attended with my mum last week. Bronwyn on reception was very welcoming and Joe the audiologist was excellent. He was caring and patient and performed a thorough assessment of my mums hearing loss with explanations throughout

18 de febrero de 2026
Valorada con 4 estrellas sobre 5

I've had my 'ears'about 4 years now

I've had my 'ears'about 4 years now
They werent cheap (4 K)
Every year go for a hearing test
I have my ears cheacked (my ears) no improvement, but I dont expect them to improve
Maybe it was my time in the army with loud weapons (we werent given ear defenders back then)
Maybe it was my time at LHR, I dont know
Maybe its just my age my hearing is going
Anyway, this time it was a better hearing test, spent over an hour this time (a nice French lady) the most comprehensive testing ever
In and out of the booth, with various tests, with and without my ears
Yes, my hearing had gone down a bit, so she boosted my aids on various levels
But I was told I dont wear them enough (have to wear them at least 6 hours a day)
That is a hard call, but I guess I wil have to try

Al the staff at High Wycombe seem to know their job, always polite and helpful, so I dont mind going there
Yes I would recommend Hidden Hearing

8 de enero de 2026
Valorada con 5 estrellas sobre 5

Even though I was late for appointment…

Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explained that I could have something fitted to the aids which remove the need for doing this. I agreed this would be less of a worry and had impressions taken.

24 de julio de 2025

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