Audika - Hove Opiniones 

180
•
TrustScore: 4.5 sobre 5

4,7

59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have bought 2 pairs of hearing aids over the years at Audika (Previously Hidden Hearing) and during these 7 or 8 years I have always been received very well by Mary and followed very professiona... Ver más

Valorada con 5 estrellas sobre 5

Excellent Service The team at Audika Hove continue to provide a professional and friendly service resulting in my hearing needs being fully met. Liam the audiologist put me at ease, clearly explaine... Ver más

Valorada con 5 estrellas sobre 5

Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... Ver más

Valorada con 5 estrellas sobre 5

I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... Ver más



Información de contacto

  • 59 Western Road, HOVE, BN3 1JD, East Sussex, Sussex, Reino Unido

  • 01273 746500

4,7

Excelente

TrustScore: 4.5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(180)

6004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing experience. Thank you.

Welcoming and so helpful when testing my hearing. I had an amazing experience at the age of 50 when they tested a hearing aid in my ‘deaf’ ear and I could hear on that side! I haven’t heard anything for nearly all my life.
Very emotional experience with supportive audiologist. I recommend Hidden Hearing.

5 de diciembre de 2024
Valorada con 1 estrellas sobre 5

The Brighton staff are professional and…

The Brighton staff are professional and friendly, but the hearing aids do t let.e function properly in noisy conditions and wind noise is a huge problem.

30 de octubre de 2024
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Respuesta de Audika - Hove

Good morning
Thank you for your review. We are pleased to hear that you had a good experience with the team at our Brighton branch.
However, we are sorry to hear that you are experiencing problems with your hearing aids. We have passed your review to the Brighton team who will reach out to you today. Alternatively, please contact our customer services team at your convenience on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Valorada con 4 estrellas sobre 5

Positive experience at Hove branch

Liam (audiologist) and Mary (office) both very professional, friendly and helpful, dealing with my visit for the free hearing test I was offered after completing the free online hearing test on the Hidden Hearing website. In my follow up email I asked if i will receive a report, confirming the findings of my test for my records (this can be a simple email or 1 line/ 1 para automated report) and am waiting for clarification from someone in the team at time of writing. The explanation during the consultation and on screen was great (and maybe I should have asked to take a screen shot of the graph), but to benchmark future changes, I think some kind of take away record is good, for comparison purposes as my hearing continues to change with age.

29 de octubre de 2024
Valorada con 5 estrellas sobre 5

If you are even thinking you might have…

If you are even thinking you might have a hearing issue, this is the place to go.

Liam Colclough, the hearing specialist, was completely professional and kind. He listened carefully to my issues, provided a thorough hearing test and explained the various options that could address my hearing. Moreover, he was able to provide my practically invisible hearing aides so quickly, I was able to get to a theatre and hear a play clearly for the first time in 2 years!

Mary, the administrative assistant, is also a professional gem, getting me booked in quickly, is charming and helped me through the easy process.

A five star review….if I could give 6 stars, I would!

Respectfully submitted,

Claudia Powell Fisher

23 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Truly life changing getting these…

Truly life changing getting these hearing aids. It’s enriched my life so so much. Thanks to Liam who is wonderful and has helped me so much. Can’t recommend hidden hearing enough.

21 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thorough and professional.

I was given a warm and friendly welcome upon arrival.
I would like to thank Belinda at the Hove branch for her thorough and professional work across both my visits for ear wax removal.
I would highly recommend.

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience

Very good experience. Belinda was excellent. . She took lots of time to explain the procedure and was friendly, thorough and highly professional throughout. I definitely recommend.

30 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

My experience at hove has always been a pleasant and informed time. I am very pleased with efficiency of my hearing aids and the help I receive from Liam.

30 de abril de 2024
Valorada con 5 estrellas sobre 5

Most helpful free hearing test which…

Most helpful free hearing test which makes it more likely to go back to HH hove if I need new hearing aids .
The reception offered coffee as as I was ten minutes early for my appointment which started promptly at the given time

9 de abril de 2024
Opinión espontánea

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