I have been a client here since it was recommended by a friend. I had been dissatisfied with the audiology company I was using at the time because of the high turnover of staff and the disappointing... Ver más
Localización
Cambiar localización8 Eden Street, KT1 1BB KINGSTON UPON THAMES, Surrey, GB
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Consulta las opiniones de los clientes
I had a hearing test with Tom who made me feel relaxed immediately and explained the procedure very clearly. Secondly I had a wax removal procedure done by lovely Dee. Such a bubbly personality who ag... Ver más
Khadisha Walter’s top notch help to get me hearing again and clearing wax. Took me through everything step by step and cleared a long running build up issue that none of the other previous visits to o... Ver más
AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... Ver más
Información de contacto
8 Eden Street, KT1 1BB, KINGSTON UPON THAMES, Surrey, Reino Unido
- 020 8247 4470
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A good experience
The receptionist was friendly and welcoming. Then Dee dealt with my father, who was very anxious, in a calm, unhurried manner which put him at his ease. Her whole approach was professional and reassuring but above all kind - this is something that as a nurse of 35 years that I value most highly in a healthcare encounter, so grateful thanks to her.
Clear explanations with empathy
Dee has a great manner
Dee successfully removed the wax from both of my parents’ ears via the hoovering out method. She has a friendly and calming manner, explaining all steps, and alleviating any concerns her clients may have. You can see before and after photos (if you wish!) and a hearing test is also undertaken as part of the service. I wholeheartedly recommend her if you require this procedure.
Professional, helpful and friendly
Professional hearing test, with good explanation of the results. And of options. No pressure to buy, but I did. My new hearing aids are yonks better than NHS. Follow-up appointments are good, too. The branch is smart, well run, and with very knowledgeable and helpful staff.
Ear wax removal
Second time having micro-suction for ear wax done by Dee.
Procedure explained clearly, very competent and caring practitioner.
Will be back again in six months.
Thank you Dee.
Wax removal and hearing test with Dee
Wax removal and hearing test with Dee. All done very professionally and pleasantly.
Hear,hear
Dee is dynamic ,capable and informative , providing evidence via picture to support the need for activities.
She is sensitive to patient comfort and operates in a hygienic fashion.
Annual checkup - still excellent.
This was an annual checkup for me, which is free of charge every year. It was reassuring to be tested by an experienced audiologist, Kate, who said that everything was as before - no change for the worse. The test included a maintenance check of my hearing aids as well as ear health tests. Even though Hidden Hearing has now the same name as their parent company, Audika, the Kingston branch is still as excellent as they were before. The service and friendly staff made my visit even better. I would recommend the Kingston Audika Hearing Centre and I give them full marks.
Excellent customer service both on…
Excellent customer service both on earwaxing and hearing test. Everything procedure was explained clearly and carried out efficiently.
Very good free hearing test and…
Very good free hearing test and consultation with Tom at Kingston.
Dee is a miracle person
Dee is a miracle person. She is efficient. Feels very safe and experienced. A joy to come and see her. I wish she was my friend. Uplifting personality. And most of all perfect results every time with no fuss. Highly recommended.
Got myself a same day booking with the…
Got myself a same day booking with the delightful Khadisha Walters (Dee). The service was great and I really appreciated seeing the before and after pictures. Would absolutely recommend.
excellent
excellent - kind, professional and efficient assessment and advice. highly recommend.
All the staff are brilliant
All the staff are brilliant, including their receptionist Montar, Tom who runs things and Madame Khadisha (Dee) Walters on the ear care front. Cannot recommend too highly.
Andrew Segal
In my experience the best.
Over the last few years I have found it necessary to have my ears regularly cleared and have tried 5 different outfits.
As far as I am concerned Khadisha Walters at Hidden Hearing Kingston is by far the best that I have found. She manages to be friendly and welcoming while also being knowledgeable, professional and thorough.
courtesy
261828
we arrived early , they were open , brought our appointment forward and all done in 20 minutes
excellent
Very thorough took time and care over…
Very thorough took time and care over testing. Answered all my questions. Adjusted my hearing aids to my hearing and very cheerful staff.
Good testing.
On time, full testing in difficult circumstances, full explanations.
Helpful and elcoming with clear explanations.Reminder system worked well for me
Reminder system worked well for me.
Welcome at the 'studio' was appreciated
Tom was clear and helpful with his explanations as usual.
friendly staff has recently returned…
friendly staff has recently returned providing very friendly service tailored to each customer.
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