Audika - Lichfield Opiniones 

186
•
TrustScore: 5 sobre 5

4,8

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Ver más

Valorada con 5 estrellas sobre 5

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Ver más

Valorada con 5 estrellas sobre 5

Just had Ear wax removal by Tracy Vaughan at Lichfield Hidden Hearing. So kind and explained everything showed me before an after pictures and had my first ever hearing test (supersonic hearing in le... Ver más

Valorada con 5 estrellas sobre 5

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Ver más



Información de contacto

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Reino Unido

  • 01543 262200

4,8

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(186)

6062 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ear wax removal

Went the the Lichfield practice for ear wax removal.
Tracy Vaughan provided the most professional treatment with clear concise explanations of what she would be doing and with a very friendly attitude .
First class .

24 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent treatment

Excellent treatment, thanks Tracy. I keep forgetting I no longer need to shout when talking to my brother

16 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic place

Fantastic place, very professional and friendly. Tracey persevered with my ears and my hearing is much better now. A test was used afterwards to ensure I could hear a variety of frequencies.

10 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the wax removal…

Very happy with the wax removal experience with Tracy Vaughan in Lichfield. Quite high tech and I was able to see before and after images. Tracy is very good at putting you at ease and gives a truly professional service. Not cheap but worth it to be able to hear again.

3 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wax removal

Wax removal - A friendly & welcoming approach by Tracy, the Ear Care Practitioner. She explained clearly the procedures which would be involved & ensured I had not previously experienced any ear conditions which might cause risk from these. The actual wax removal was quite painless & was carried out thoroughly & professionally & I am already feeling the benefits of this. Will not hesitate to return if I believe further treatment/ examinaion is required.

14 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

A Hearing Aid Company That Won't Listen.

I attended an appointment to have ear impressions made for some very, very expensive custom moulded in-ear earphones. I presented the Audiologist with a print out advising very specific instructions that must be followed and diagrams. He dismissed them telling me "I don't need to see this, I do these all the time". He then attempted to force me to put a mask on. I told him I was exempt (A debate then ensued) and I asked him what the point of me putting a mask on was anyway as I would have to put the "one inch bite block" in my mouth necessary to make the impressions properly. He then proceeded to tell me that a bite block was not needed. I told him it absolutely WAS necessary and that all of this is clearly stated in the printed material he refused to look at. He then told me that they wouldn't be able to do it if a bite block was necessary as they don't have any bite blocks. I left the building without any impressions having been produced, with my morning having been wasted and I'm absolutely disgusted at the way the audiologist treated me.

30 de junio de 2022
Opinión espontánea
Logotipo de Audika - Lichfield

Respuesta de Audika - Lichfield

Hello Mr Shipman,

Thank you for speaking with me on the telephone today. I really appreciate your time; it was a pleasure to speak to you.

As I mentioned on the call, I'll investigate your experience and send you an email with our next steps. Once again, thank you for your review, your time and your patience.

Kind regards,

Customer Services
01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Tracy removed wax from my ears this…

Tracy removed wax from my ears this morning at Hidden Hearing in Lichfield. She immediately put me at my ease, explained what was going to happen,& reassured me.
She has an excellent clinical manner & is most professional & knowledgable. Tracy’s personal approach is warm, friendly & I rushed. She is extremely through, helpful & approachable.
I would recommend her care, treatment to anyone.
Thank you Tracy,
Paul Woolley

27 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited based on a recommendation

Visited based on a recommendation, & was not disappointed. Tracey was very professional, caring & clearly good at her job. She cleaned my ears out a treat after needing 2 visits, (the second which was foc, as my ears were in a right mess !!).
I wouldn’t hesitate recommending, or using again.

15 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hidden hearing Litchfield

Visited Hidden hearing Lichfield for wax removal, and was treated by Tracey Vaughan, their Ear Care Practitioner...she was marvellous, efficient and friendly.
Certainly recommend this service, if like me you have hard wax in one ear, and now can hear brilliantly.

14 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ear wax removal

Due to a blockage of wax in my ear I had to see Tracy Vaughan for the wax to be removed. I have never had this procedure done before and I was very nervous and very anxious. Tracy was so lovely and gentle and she was so comforting and reassuring. She made me feel at ease and she stopped when I asked her to and she only carried on with the procedure when I was ready. If it wasn't for her caring and kind nature then I probably wouldn't of carried on having the wax removed. A huge thank you to Tracy for successfully removing the blockage I had and making my ear feel how it used to. The 🙂

7 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

First time I have used Hidden Hearing and I was so impressed. Tracey removed wax from both ears - using both suction and irrigation -as they were badly blocked . She explained the procedure fully and was personable and professional .

6 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Earwax Removal

First time I’ve ever had problems with my ears and wish I’d acted sooner to get the wax removed as I now feel so much better. Tracey Vaughan at Lichfield Hidden Hearing talked me through the procedure so I knew what to expect. Tracey was very professional and I wouldn’t hesitate to go back if it happens again.

30 de mayo de 2022
Valorada con 5 estrellas sobre 5

Top service and effective results

Tracey did an excellent job of removing hardened ear wax. She was very professional, easy to talk to and made me feel at ease.

Well worth the money and I wouldn’t see anyone else to have this done now.

I can’t recommend Tracey enough.

Thanks again

17 de mayo de 2022
Opinión espontánea

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