Audika - Lincoln Opiniones 

116
TrustScore: 5 sobre 5

4,9

Unit 8 Stonebow Centre, Silver Street, LN2 1EY LINCOLN, Lincolnshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m so happy with the lady that visits me on appointments and that is Chloe, she is so professional as are other ladies I have dealt with, also the office at Lincoln are so helpful as the response t... Ver más

Valorada con 5 estrellas sobre 5

I visited Lincoln hidden hearing as needed ear wax removal that was causing dizziness I was quite nervous but the lady who did it was fantastic( I didn’t get her name)She put me at ease, explained e... Ver más

Valorada con 5 estrellas sobre 5

A great experience at Lincoln branch on monday learned a lot about hearing loss and treatments from a most experienced operator Would recomend to my family and friends.

Valorada con 5 estrellas sobre 5

Staff were super friendly and I was seen to straight away! After searching around for a new place that would do ear wax suction I found Hidden Hearing and the experience was better than any I’ve had b... Ver más



Información de contacto

  • Unit 8 Stonebow Centre, Silver Street, LN2 1EY, LINCOLN, Lincolnshire, Reino Unido

  • 01522 568 399

4,9

Excelente

TrustScore: 5 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(116)

5176 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

I had a six-month review . As usual this was very thorough but the appointment was un-rushed and makes sure that my hearing aids are adjusted to take account of any changes in my hearing. I expect friendly and expert service and that is exactly what I get from Hidden Hearing

11 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blocked Ears

I had a blocked ear and felt lopsided so booked in for an appointment to have my ear wax removed. I saw Clare who was friendly, professional and gave me good advice on how to maintain good ear health. I had to have 3 appointments to remove the stubborn and well compacted ear wax, but I'm now able to hear better and no longer feel lopsided. I'd like to thank Clare and the Hidden Hearing Team for providing a great service.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and advice from Mark at…

Great service and advice from Mark at Hidden Hearing in Lincoln and I always look forward to having my 6 monthly check up.
I am profoundly deaf and my Hidden Hearing aids have
made such a difference.
Irene Lewis of Saxilby

13 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lincoln Branch

I have been attending the clinic in Lincoln for more than 2 years and have always received an excellent service from all staff. Mark, the hearing aid dispenser, is very professional and extremely thorough. He spends time explaining the issues pertaining to my particular problem and I always feel able to ask questions about options. Any issues with my hearing aids are dealt with promptly. A first class service which merits 5 stars.

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gratefully Improved hearing Customer

The service and advise I received at the Lincoln office with Mark and his staff was excellent. I now better understand my hearing aid. Mark made some adjustments to the devise to my advantage.
I'm due an appointment on 10th Oct' for further a follow up.

20 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Hidden Hearing will give you back hidden sounds.

I'm happy to say that I've outlasted my first hearing aids so I turned to Hidden Hearing for my new ones. Very wise choice. My new Oticon aids are terrific. As for Mark the Audiologist and his team, they go the extra 63,360 inches. It's great to feel a bit pampered and it's great to hear all the things I'd never realised I'd been missing. Give 'em a visit. You won't be sorry.

15 de agosto de 2023
Valorada con 5 estrellas sobre 5

Amazing service!

Customer service was amazing start to finish and Mark was extremely knowledgable and helpful

7 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lovely gentleman, shame there’s no soundproofing

The gentleman who conducted my test was fabulous - he was very clear and explained each of the tests he was carrying out and why. I found him very personable and kind. The only reason I took away a star is that the room I went in was not soundproofed so I could hear the chatter of other clients/staff through the wall and door. It was really off putting trying to hear small noises in a test when I could hear other people.

16 de julio de 2023
Valorada con 5 estrellas sobre 5

Made welcome from the first visit

Made welcome from the first visit. Every thing was explained and nothing was too much trouble. Friendly and professional. Would answer any questions regarding hearing and hearing aids. A pleasurable experience.

22 de febrero de 2023
Valorada con 5 estrellas sobre 5

My Hearing Test in Lincoln

I went to the Lincoln branch and the staff were friendly and professional. Mark, who conducted the hearing test was very informative and thankfully not pushy (which would have really put me off).
Although I won't be purchasing any hearing aids at this time I feel I had good service.

13 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am not happy with my hearing aids and…

I am not happy with my hearing aids and I haven't found any advantage to having or using them.

28 de diciembre de 2022
Logotipo de Audika - Lincoln

Respuesta de Audika - Lincoln

Thank you for your review and we are sorry to hear that you are not happy with the hearing aids; that's certainly not what we want.

Following your review, we have reminded the Lincoln hearing centre to contact you in early January, which we understand was the plan when the Hearing Aid Dispenser saw you in December. We hope we can find a solution that benefits your hearing; it does seem as though the Lincoln hearing centre are working hard to find the right solution for you.

If you need any immediate assistance before January, our Customer Services team are available on 01622 775191 / 0800 740 8796. We will do our best to assist where we can. Please note that the Lincoln hearing centre are not contactable until the 3rd January 2023.

Thank you for reaching out in the meantime.

Kind Regards,

Customer Services
Hidden Hearing
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

I just had a fantastic experience

I just had a fantastic experience. Jan removed my earwax. Quickly, professionally, free from any pain or discomfort. The front of house person was very friendly and welcoming. I recommend Hidden Hearing.

13 de abril de 2022
Opinión espontánea

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