Audika - Nottingham Opiniones 

156
•
TrustScore: 5 sobre 5

4,8

38 Friar Lane, NG1 6DQ NOTTINGHAM, Nottinghamshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went to see my hearing aid specialist Feryale Elmolla at the Nottingham branch. She is always most welcoming. She knows her job inside out. She never rushes me and always answers my questions. I t... Ver más

Valorada con 5 estrellas sobre 5

First time visiting the clinic- I must say what a wonderful team of staff! Detailed appointment where I was also given a copy of my test results and I can’t forget the nice warm complimentary coffee... Ver más

Valorada con 5 estrellas sobre 5

Very friendly and helpful. Thoroughly investigated my hearing problem and gave excellent advice on the best way forward. Extremely pleased with my purchase, my life has improved greatly now I can hear... Ver más

Valorada con 5 estrellas sobre 5

The prices are high but I had a very lengthy and unhurried consultation. Dee was thorough, explained everything with care and patience. The equipment used it up to the minute and impressive. An im... Ver más



Información de contacto

  • 38 Friar Lane, NG1 6DQ, NOTTINGHAM, Nottinghamshire, Reino Unido

  • 0115 950 4450

4,8

Excelente

TrustScore: 5 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(156)

6004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had a delightful experience with lots…

I had a delightful experience with lots of pleasant entertaining conversation. The tests were not intimidating or worrying in any way and the results were explained clearly. I couldn’t fault my treatment.
I didn’t buy the recommended aids and there was no pressure put on me to do so.

8 de enero de 2026
Valorada con 5 estrellas sobre 5

Customer care is their priority crew c tv c

They could not have been more helpful in sorting out my problem . I lost a hearing aid and was distraught. Nothing is ever too much for the audiologist and the speed in which she liaised with others to resolve my problem was amazing. I am truly grateful for the care i received

2 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great professional service

I had my ear wax removed by Nadiyah Begum at the Frier Lane branch. What an amazing person she is. I found her to be a very caring and good at her job. She kept me informed throughout the whole procedure which was very reassuring. Not only did she manage to remove all the wax she downloaded the app for my NHS hearing aids which I didn’t know was available to me. Thank you Nadiyah for making an old man very happy.

30 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Return to full power

Repair to loss of sound in one earpiece was satisfactory but relying on just one for a fortnight was slightly discomforting. It was a relief to get back to the pair!

29 de octubre de 2025
Valorada con 5 estrellas sobre 5

Fantastic service !!!

We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye went out of their way to help us and we cannot be more grateful. Thank you so much!! We highly recommend your services.

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service with Hidden Hearing excellent

Staff alert and listened with understanding. Found the most efficient solution. Very supportive of my disability issues and so caring in their approach. Hearing aids are always excellent too .

5 de junio de 2025
Valorada con 5 estrellas sobre 5

The best hearing aids in the market

The professionalism and expertise is second to none, the advice and information given gives me confidence that my severe hearing loss is not a stigma to have to live with as the hearing aids are the best in modern technology and gives me a social life that I would not otherwise have

4 de junio de 2025
Valorada con 5 estrellas sobre 5

Hearing Test

Efficient, helpful and friendly, patient with the technical explanations and did not mind repeating when I did not hear due to my present hearing aids not being very good for clarity. The demonstration of what could be achieved with a different more advanced system was amazing. Can’t wait to pick up my new aids.

10 de mayo de 2025
Valorada con 5 estrellas sobre 5

Atmosphere on arriving was very good.

All very professional, very helpful and informative at every step of the process. A calm friendly atmosphere.
Looking forward to my second visit very soon as time is available, to further discuss best appropriate options.
Both members of staff on site helped me to feel very calm and relaxed.

24 de abril de 2025
Valorada con 5 estrellas sobre 5

I book my test after watching add on…

I book my test after watching add on social media.I find very helpful and friendly people. They really want to help me 1st before business. I never know about my hearing problems. They make comfortable and make me aware about hearing problems how I can solve this problem and live a normal life. Thank you hidden hearing team.

18 de abril de 2025
Valorada con 3 estrellas sobre 5

Beware, do shop around

The service is welcoming, friendly and professional but beware, do look at other providers. I was sold expensive hearing aids, with no consultation as to whether different options could be considered. These particular aids couldn't connect with my smart phone without the use of a separate dongle which would have been inserted into the same usbc connection point as the charger, meaning it would be in and out and easy to lose. The same would apply to my laptop. As I run a business and am regularly on the phone or having video meetings, this was totally unsatisfactory. I raised the concern, they could offer no alternative. I went to another well known provider and now have aids which do exactly what I need them to do, for significantly less cost, and still with the same level of service. I was able to return the aids to Hidden Hearing within the 60 day trial period.

30 de enero de 2025
Opinión espontánea
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Respuesta de Audika - Nottingham

Thank you very much for your review.

We are sorry that the product you tried didn't work for you and that you didn't get the opportunity to try a different product with us in exchange.

We are pleased that you managed to make use of the 60 day money back guarantee and are getting on well with your new hearing system. Naturally, if we can do anything further to assist then please do let us know.

Kind Regards,

Customer Services
Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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