Haxar the audiologist was very good at explaining what to do for the hearing test, the results and how he was going to tweak the settings on my hearing aids. Katy the receptionist is always friendly... Ver más
Localización
Cambiar localización219 Banbury Road Summertown Oxford, OX2 7HQ Oxford, GB
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Consulta las opiniones de los clientes
Very detailed tests and full explanation of results. Helpful suggestions to improve the quality of your hearing. Polite and friendly.
It was my first experience of Hidden Hearing for wax removal. Siobham has a gold star from me for a thorough friendly efficient service. I have worn hearing aids for at least 30 years so have e... Ver más
The service we received was excellent. Appointment is always on time, we never feel rushed with plenty of time to ask any questions we might have. Very professional service Nice cup of coffee too 😂... Ver más
Información de contacto
219 Banbury Road Summertown Oxford, OX2 7HQ, Oxford, Reino Unido
- 0800 740 8706
Very detailed tests and full…
Very detailed tests and full explanation of results. Helpful suggestions to improve the quality of your hearing. Polite and friendly.
Lovely and efficient staff
Haxar the audiologist was very good at explaining what to do for the hearing test, the results and how he was going to tweak the settings on my hearing aids.
Katy the receptionist is always friendly and patient.
Very helpful ,friendly
Very helpful ,friendly, & understanding in needs & requirements, went through everything step by step , very professional
I was made to feel very comfortable by…
I was made to feel very comfortable by the receptionist & Paris my hearing consultant.
Altogether it was a pleasant experience & I’m looking forward to going back.
The service we received was excellent
The service we received was excellent. Appointment is always on time, we never feel rushed with plenty of time to ask any questions we might have. Very professional service
Nice cup of coffee too 😂
It was my first experience of Hidden…
It was my first experience of Hidden Hearing for wax removal. Siobham has a gold star from me for a thorough friendly efficient service. I have worn hearing aids for at least 30 years so have experience of many audiology departments and this is top of my list. I would definitely recommend them.
New customers
Very professional, efficient & reassuring audiologist who was great when my son & I were in attendance.
Es posible que utilice la IA para responderVer más
Provide a report
It is disappointing that although the examination is very thorough, the client/patient is not routinely provided with a report of the examination. The data is retained on the Hidden Hearing system, but it is about me, and I would like to have a copy.

Respuesta de Audika - Oxford
Professional
Professional, friendly and informative practitioner called Axel. Explained about my hearing loss, fortunately, not so much, suggested and made an appointment for 12 months later. Thank you, see you next year.
Time well spent.
The attention a gentleman called Axcel gave to detail & his patience and friendlness thoughout the time taken for the examination.
The visit was informative
The visit was informative, the explanations clear and I bought some hearing aids.
Friendly optometrist
Friendly optometrist. Series of tests. Showed me the results. All good. Annual recall.
Personal appreciation of dedicated expertise
Personal, comprehensive and detailed consultation given by a Practitioner who appeared very passionate about his knowledge. He instilled confidence in me,and a desire to attend regular follow-ups.
Incompetence
Unimpressive test. (A week later I went to Specsavers, and the audiologist looked in my ears and said I needed to have wax removal - not necessarily at Specsavers - before a worthwhile test could be carried out. No mention of wax at Hidden Hearing.) Non-specific description of my hearing loss. No follow-up phone call. To top it all - no sign of promised M&S voucher.

Respuesta de Audika - Oxford
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