Your staff member Jack visited my home to check my hearing & advise on new hearing aids. He was exceptionally polite and helpful.
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Consulta las opiniones de los clientes
I was seen straight away- I didn’t think I had a hearing problem but attended at the request of my spouse ( how often have you heard that 😉). Was seen on time by very efficient Colin . No great hea... Ver más
Used Hidden Hearing, 10, Market Place, St Albans for ear wax removal by micro suction done Dec 22 by Roopa Samani. Excellent work. I used Spire Harpenden Hospital ENT consultants costing £300 each tim... Ver más
Roopa Samani from Hidden Hearing attended my elderly and frail mother in her own home to use the microsuction technique to clear her badly blocked ears. Mum was nervous but Roopa was gentle, patient a... Ver más
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Great service!
Your staff member Jack visited my home to check my hearing & advise on new hearing aids. He was exceptionally polite and helpful.
Helpful and honest.
Brilliant service
Brilliant service as always. Professional and friendly staff. Always helpful and knowledgeable.
Great efficiency!
They provide a calm experience…
They provide a calm experience delivered in a very professional manner by people who understand the products and provide a solution for the individual customer.
EXCELLENT SERVICE
I received excellent attention from Jack who updated my hearing aids and cleaned them for me as well
Good explanations
Audiologist explained everything very clearly and I understood what was being tested and how. Also explained in detail how the ear works.
Excellent hearing aid dispenser
Having had issues with a hearing aid purchased from another company a while ago, I decided to follow a family member 's recommendation to attend Hidden Hearing.
My test results were explained with warmth and humour, clearly and comprehensively to myself and my carer by Mr McLean
I ordered a new hearing aid which arrived in the fortnight stipulated . Although I arrived ten minutes early for my appointment I was seen immediately.
Mr McLean gave a comprehensive and unrushed fitting .
I am delighted with the service and care that I have received and have no hesitation in recommending Hidden Hearing.
Thorough and immensely valuable hearing assessment.
I had a very thorough hearing assessment which was actually informative and innovative. The audiologist began the assessment with lots of useful questions about my hearing; he then put a camera in my ear and explained what the function of each part was. I was recommended to bring a friend with me who could be part of the assessment of my hearing. She was as fascinated as I was. The whole session lasted ,I think, about an hour and covered every conceivable aspect of my hearing, and, interestingly, revealed faults in previous hearing assessments carried out elsewhere. I came away feeling the whole experience was extremely valuable and what is more, conducted with kindness and humour. Well done, Hidden Hearing, St. Albans
The staff at the St Albans branch are…
The staff at the St Albans branch are friendly and provide a smooth service. I have just had my annual review (hearing test and check of hearing aids - no adjustments required).
The audiologist was polite, courteous and explained everything in detail.
Small office, central location, easy to get to. The audiologist was polite, courteous and explained everything in detail. Extensive tests with minimal equipment, but with amazing results. Would have to recommend to others as you are not expected/forced to purchase hearing aids
You listen to what I need and acted on…
You listen to what I need and acted on it. I was having software problems and it was resolved. So thanks.
Great service
Great service, not had ears cleaned before, it definitely helped, would recommend Hidden Hearing to friends & family
I was very pleased with the my new hearing aids
I was very pleased with the my new hearing aids and the attention and support I received from Colin Laskey today. I was having difficulty putting through the payment for the new hearing aids because of the pain I was experiencing Despite the time he had to take he very was kind and patient for which I was grateful I would recommend HiddenHearing to anyone who wanted an excellent product with great customer service
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