Audika - York 16 Goodramgate Opiniones 

209
•
TrustScore: 5 sobre 5

4,8

16 Goodramgate, YO1 7LG YORK, Yorkshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's a joy to visit Audika. From been greeted by Christine & then appt with Zoe. Who is professional & friendly , she always explains what she's doing & info 're how to look after my aids. No hesitati... Ver más

Valorada con 5 estrellas sobre 5

My appointment went very well I give 5 stars as I always get excellent service from Chole she explains the procedure. Very well Also Kirsty the receptionist is always welcoming and helpful

Valorada con 4 estrellas sobre 5

The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... Ver más

Valorada con 5 estrellas sobre 5

First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so... Ver más



Información de contacto

  • 16 Goodramgate, YO1 7LG, YORK, Yorkshire, Reino Unido

  • 01904 685500

4,8

Excelente

TrustScore: 5 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(209)

6082 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The hearing test was on the whole…bd he quote for

The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said.
I found the quote for what I’m sure are state of the art hearing aids very expensive, having done my research into other companies, I found the same aids much cheaper. Also there was no mention by he audiologist of interest free or flexible payment options alas.

27 de abril de 2024
Valorada con 3 estrellas sobre 5

I give up

I give up, aids are useless

4 de abril de 2024
Logotipo de Audika - York 16 Goodramgate

Respuesta de Audika - York 16 Goodramgate

Hello, thank you for taking the time to leave your review we appreciate the comments about your experience. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Ear Wax Removal

I went to Hidden Hearing for ear wax removal as my GP surgery no longer does it. I was really impressed with the customer service. The staff were friendly and put me at ease. It was a very quick process and I was out in 20 minutes. I’d definitely use their services again.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Went for a hearing test, as my wife said I needed one! Went to York branch in Goodramgate and saw Raj. Excellent service, fully explained and thoroughly tested. Turns out there was only a little high pitch hearing loss, normal for someone my age. Raj again gave a full explanation - there was absolutely no pressure to buy any products prematurely; and I will return when I need to. First class service.

19 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Useful information

Have been using Hidden Hearing for over five years. Always found them very friendly and professional,giving sound and useful advice.

16 de marzo de 2024
Valorada con 5 estrellas sobre 5

Excellent Service for Ear Wax Removal

I had micro-suction to remove my ear wax. The lady who did it was very professional and efficient. She was also very friendly and personable. I can now hear again and the discomfort has gone. I would highly recommend the service.

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

5 stars for service, 1 star for booking

I have already given this place 5 stars for service, and I stand by that. I have just booked another appointment, 14 months after the first one.

But PLEASE could they sort out their booking system, so people can book and pay online! Having already answered various questions online, I found it profoundly annoying to have to go through a phone call with someone who stuck rigidly to a script and asked all the same questions again. If I wanted to talk, I would have phoned the booking number in the first place!

And why can payment only be taken over the phone? As it happens, I was at home, but generally I don’t like giving card details over the phone, and would rather have used PayPal.

27 de febrero de 2024
Opinión espontánea
Logotipo de Audika - York 16 Goodramgate

Respuesta de Audika - York 16 Goodramgate

Thank you so much for your review. We have passed your comments to our marketing team to see how we can move this forward for the future.

If we can do anything further, please do let us know.

Customer Services
Hidden Hearing Ltd
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

First time having wax removal…

First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so at ease! Would totally recommend and will be returning if ever needed! It was so quick and easy too! Thank you!

26 de enero de 2024
Opinión espontánea

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