For one, customer service is great! The product itself is amazing...my husband and I are taking the AMLA Superfruit Extra, less than the recommended 2 per day (about 5 per week, each), yet noticed si... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had placed a reoccurring order 2 months ago. After receiving the 1st order and trying it I decided to cancel any further orders. Somewhere the cancelation request was never entered. I got a call... Ver más
The staff was very helpful , ordering was easy, The product is very good I take it every day. I only had one problem , they sent me another order, I was not aware this was on automatic reorder, they... Ver más
I believe I sent at lease three emails to customer service about the product where made, where shipped, didn’t receive a tracking number , any idea when will it being delivered. I received it toda... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service always responds…
Customer service always responds quickly with a real human.
The company's response was prompt and…
The company's response was prompt and fully resolved my problem!
Quick response to my question
Quick response to my question
When I sent a message to cancel my…
When I sent a message to cancel my subscription, I immediately received a response and was told that the subscription was just cancelled. Thank you for your quick action to take care of my request.
Their support team is great
Their support team is great! I had to unfortunately cancel my shipment and they were right on it with no issues at all!
Sarah was so supportive in assisting me…
Sarah was so supportive in assisting me with customer service. The response time was instantaneous and she was helpful being approach. Give her a raise!
Will it work for me is too early to…
Will it work for me is too early to tell.But my thanks for your very prompt delivery and great customer care. Anthony I.
Refunddealt with immediately
It was dealt with immediately an d I was emailed directly without questions or delays. It was the first time that a refund & cancelled subscrip t io had been dealt with so efficiently & quickl y. Thank You
Auniva returned message right away
Auniva made sure I had my Alma before I ran out and when I wanted to cancel my subscription they did it right away. It was not because I didn’t like it but only because I am well stocked up. I will be ordering again but this time only as I need some.
Sarah took care of the situation
Sarah took care of the situation. I was trying to cancel my subscription but for some reason it was not letting me do it. I also cancel the order that was going to be sent out in the next couple of days.
Sent email to support team and Sarah took care of the situation for me. Great customer service. I really appreciate her help !!!
I sent one short email asking for a…
I sent one short email asking for a delay in the next subscription delivery and was amazed and really pleased to hear back immediately that my request had been taken care of, the next delivery date clearly stated and a link to the company portal if I should wish to make further changes. Wow!!!! Just wow!
Very understanding about my inadvertent…
Very understanding about my inadvertent subscription approval. Got cancelation of future orders and a refund without any questions.
Very satisfied.
Excellent Experience For me
I really appreciate how easy it was to contact Auniva with my concern, and how quickly and efficiently my resolve came. I have had two concerns and they were resolved immediately. My experience with Auniva was great. 5 Stars from me.
I bought Amla supplements from Auniva
I bought Amla supplements from Auniva. It is hard to judge how good the supplements are because it is not clear what they were supposed to do for me but they didn't.
What is clear is that they are a predatory subscription service. It was very difficult to cancel the subscription. The screen to cancel was misleading. It was difficult to get to the cancel subscription page it was at least 12 steps (pages) to get through the process and the cancel button was hidden on 3 of them.

Respuesta de Auniva
Thank you for your support and help
Thank you for your support and help, it was greatly appreciated, also I’m very grateful to your company and the benefits of your products. Thank you.
I was so pleased that it was done so…
I was so pleased that it was done so quickly and I appreciate the quick response. Thank you very much.
Amazing
Amazing, The way your team was able to handle my issue within 24 hours through email. No phone bots that send me in circles, or emails that take 2 weeks. Your team is the greatest and set the bar for customer service, thanks again for quickly handling my problem.
After ordering AMLA from Auniva
After ordering AMLA from Auniva, my doctor informed me that I could not take it, but it was already on its way. So, here comes the email return game! And here comes Sarah with all of the answers I needed to return everything with a full refund and was handled professionally and rather quickly. I was really hoping to try AMLA and especially now because of Sarah's customer service! Definitely wished I could do it, hopefully the product will be as good as their customer service! Thank you for the help with this!
Good and efficient reply very happy…
Good and efficient reply very happy with support
Easy to work with and change…
Easy to work with and change requirements.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







