SCAM COMPANY!!! Do not purchase from them!! I purchased a pair of Taylor Swift pajamas back in December 2024 that I never received, and this company has been charging my credit card $29.99 every two... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought my wife a set of Taylor Swift pajamas for Christmas 2024. I just noticed that I’ve been charged $29.99 twice per month since then. Like so many others, I had no idea that this was happening.... Ver más
La empresa ha respondido
Like sooooo many others, I bought a tiny Taylor Swift piano and they charge me $30 twice a month for some "VIP" membership since December 2024 !!! This is fraud and I will have my brother in law who i... Ver más
La empresa ha respondido
SCAM NOTICE! - MAJOR HIDDEN FEES!!! CHARGING $29.99 EVERY TWO WEEKS. I ordered a a pair of Taylor Swift pajamas as Christmas gift in Dec 2024 which I didn’t receive until late January of 2025. Charged... Ver más
La empresa ha respondido
1,1
Muy malo
419 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
SCAM COMPANY!!
SCAM COMPANY!!! Do not purchase from them!! I purchased a pair of Taylor Swift pajamas back in December 2024 that I never received, and this company has been charging my credit card $29.99 every two weeks ever since. My email does not come up when I try to cancel a membership that I never actually signed up for. I now have over $700 in fraudulent charges that I'm fighting for.
16 de marzo de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Tracy,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for the inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
Like sooooo many others
Like sooooo many others, I bought a tiny Taylor Swift piano and they charge me $30 twice a month for some "VIP" membership since December 2024 !!! This is fraud and I will have my brother in law who is an attorney escalate this !!
26 de febrero de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Mark,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion caused.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us—we’re here to help.
Kind Regards,
Aurelle & Bloom Support
scam company! Stay away
I bought my wife a set of Taylor Swift pajamas for Christmas 2024. I just noticed that I’ve been charged $29.99 twice per month since then. Like so many others, I had no idea that this was happening. I’ve paid almost a thousand dollars to this scam company for a VIP membership I’ve gotten nothing out of. I’ve now had to cancel a debit card because their customer service is awful. Stay away from this company. I’ll be consulting with my attorney to pursue action to get my money back.
19 de febrero de 2026
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Andrew,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
Over $700 GONE from a company I’ve never heard of!
I am in shock that I just discovered I have over $700 in charges from this company that I have NEVER heard of before. My husband happened to be doing a monthly check of our account and happened to see a charge and asked me if I knew what it was. I had no idea. After a quick google search I quickly discovered I am not the only one this is happening to except I have never heard of this company before. My bank has an app that we are able to see reoccurring charges and shockingly this has never popped up before. Why? Because they charge different days every single month and different amounts! I’ve been charged anywhere from $30/ month to $60 and $90. I cannot believe this! I’ve messaged their support email in hopes I’ll get a response and my money that is rightfully mine back!
14 de febrero de 2026
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Jenn,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
I bought a Taylor Swift piano from this…
I bought a Taylor Swift piano from this company in 2024, since then they have charged me a monthly fee of $29.99. When I purchased the product, at no point was I informed that I was signing up for any subscription or monthly payment.
I have contacted the company and asked them to cancel any further payments and refund all previous payments but have had no response from them and they have taken a further 2 payments.
AVOID AT ALL COSTS!
13 de febrero de 2026
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Russell,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
I bought Taylor Swift piano for my…
I bought Taylor Swift piano for my daughter for Christmas 2024. I just discovered that this company has been charging me 29.99 monthly for a VIP membership that I never agreed to. That means I have actually been charged $390 for one small $35 toy piano. This company is a scam, the way it operates is illegal. I have sent emails and left messages that I will be pursuing legal action if I do not receive a full refund for all months that I have been charged.
10 de febrero de 2026
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Sasha,
Thank you for taking the time to leave a review.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
As per the communication sent to you from our Support Team, we cancelled your subscription and refunded the associated charges. Additionally, we removed your credit card details from our payment system to prevent further billing.
We apologize for any inconvenience caused. If you have any further questions or concerns, please don’t hesitate to reach out to us.
Kind Regards,
Aurelle and Bloom Support
DO NOT BUY
I ordered items from here in Dec 2024 - the items I received were of poor quality and very late arrival - it is what it is. It is not until a year later that i Noticed they have been charging me not once but TWICE a month for a subscription fee I never agreed to. I have contacted the company for a refund but given the reviews I am now seeing - I am not expecting a positive experience in rectifying this situation
31 de enero de 2026
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Rachel,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
SCAM NOTICE
SCAM NOTICE! - MAJOR HIDDEN FEES!!! CHARGING $29.99 EVERY TWO WEEKS. I ordered a a pair of Taylor Swift pajamas as Christmas gift in Dec 2024 which I didn’t receive until late January of 2025. Charged the initial fee and then charges $29.99 22 more times for a total of $695. From reading other reviews it’s apparently a subscription that I never agreed too. HIGHLY RECOMMEND NOT ORDERING FROM THESE THIEFS!!!
11 de enero de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Ashley,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
Such a scam
Such a scam. I have been getting charged $29.99 monthly for something I did not know I was signing up for. Finally figured out how to cancel my subscription and I am STILL being charged. This is immoral and not right. DO NOT buy from this company!
9 de diciembre de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Reviewer,
We refer to our response sent to you on December 15, 2025.
We have not been able to locate your account in our system with the name provided and we encourage you to reach out to our team at support@aurelleandbloom.com with your full name and email address. Our team is fully committed to assisting you on this matter.
We patiently await to hear from you.
Kind Regards,
Aurelle and Bloom Support
I bought one thing and have been…
I bought one thing and have been getting charged twice a month $29.99 for almost 12 months. No one can find a account. I cancelled my card and reported as fraud and still getting charged somehow on new card. I am beyond FRUSTRATED!! NEXT STEP LAWYER
11 de noviembre de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Megan,
Thank you for taking the time to leave a review. We deeply regret to hear about the disappointment and inconvenience this situation has caused you. Unfortunately, we have been unable to locate your account in our system with the name provided.
To resolve this as quickly as possible, we kindly encourage you to reach out to our team at support@aurelleandbloom.com with any additional details. Our team is fully committed to assisting you on this matter.
We sincerely apologize for any frustration this may have caused and appreciate your understanding and patience as we work to correct this.
Kind Regards,
Aurelle and Bloom Support
DO NOT BUY THIS PLACE IS A SCAM
I bought something in Dec 2024 which also took weeks to receive. I started to notice I was getting charged $30 every month shortly after even though I did not sign up. I even reported it as fraud and I received new credit cards and someone I am still getting charged. I went on the website as stated and cancelled my apparent “subscription” and it stated it was cancelled yet I CONTINUE being charged. This place has SCAM written all over it. Will never buy from this place again.
23 de octubre de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Dear Isabella,
Thank you for taking the time to leave a review.
Unfortunately, we have been unable to locate your account in our system with the name provided.
To resolve this as quickly as possible, we kindly encourage you to reach out to our team at support@aurelleandbloom.com with any additional details. Our support team is fully committed to assisting you on this matter.
We sincerely apologize for any frustration this may have caused and appreciate your patience whilst we work on resolving this.
Warm Regards,
Aurelle and Bloom Support
RUN FROM THIS COMPANY
RUN FROM THIS COMPANY! Ordered Taylor Swift PJs for my daughter in December 2024. Website did not state the pjs would not show up for weeks - said would ship "as soon as possible." In reviewing my credit card this month, I see Aurelle VIP has charged me $29.99 twice every month since. This is a total scam!!! I did not agree to this membership. I will be reporting the company to my credit card company and asking them to pursue a full refund of all charges
4 de diciembre de 2024
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Reviewer,
We refer to our response sent to you on 10/12.
We have not been able to locate your account in our system with the name provided and we encourage you to reach out to our team at support@aurelleandbloom.com with any additional details. Our team is fully committed to assisting you on this matter.
We patiently await to hear from you.
Kind Regards,
Aurelle and Bloom Support
This company has you join a subscription for 1 purchase!
I have read some of the reviews and I had the same problem as others: I ordered Taylor Swift pj's for my niece for Christmas: they came in January, and somehow, I evidently signed up for some kind of subscription for this company. $29.99 every month. The first 2 I thought was just a mistake, but then when it kept happening I called my credit card company and canceled the card. BUT this company then continued to charge the new card. I just got my bill for this card and there are 2 charges 9/08 and 9/22/2025 , both for $29.99. I want these charges REFUNDED TO ME!!
16 de diciembre de 2024
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Kathy,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
FRAUD on my card
FRAUD on my card. I never authorized this and you should be shut down by now. You owe me $30 x 12 months now! $360.00 STOP CHARGING MY CARD!!!
24 de enero de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Luci,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email sent.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Kind Regards,
Aurelle & Bloom Support
SCAM! bad product, they sneak in monthly fee
Ordered a QUILTED Christmas table runner, with what appeared to be some layered (slight 3D) fabrics in the pointsettia design. No quilting of any kind, simply a fabric print. ...AND in the "fine print" they sneek in auto-pay monthly membership of $30!!!
... TrustPilot says the company wants more details (or my review may be taken down) . All the meaningful details are listed above. Check out others' reviews on any one of many sites... similar reports.
15 de diciembre de 2024
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Richard,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Best Regards,
Aurelle & Bloom Support
I have no idea why I am being charged…
I have no idea why I am being charged by this company Iv never purchased anything from them. Let alone they have some how charged me 11 times! Don’t ever do anything with with company
18 de agosto de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Kate,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Best Regards,
Aurelle & Bloom Support
SCAM
As everyone says, this is a scam. I didn't realize I've been charged $40 twice a month since November.
7 de agosto de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Dayna,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Best Regards,
Aurelle & Bloom Support
SCAM: Aurelle and Bloom VIP membership
I have had the same issue as many others. I bought a pair of Taylor Swift pajamas for my niece in November and did not receive them for many many weeks later. I had no idea I was being charged 29.99 every couple of weeks for an VIP membership until yesterday when I reviewed my credit card account. I have been charged at least 9 times since January. Please refund all of my money and cancel this membership that I never agreed to.
31 de julio de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Patricia,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for any inconvenience caused.
Warm Regards,
Aurelle & Bloom Support
SCAM
My friend ordered me pajamas for Christmas and has been charged $30-$40 a month since Dec 2024 for a membership that she did not agree to. On top of it, the pajamas came super late. This is a SCAM. I really hope someone replies to this or my email so she can get her money back.
23 de julio de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Juliana,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for the frustration caused.
Warm Regards,
Aurelle & Bloom Support
Do not buy from this store!
If I could give it a zero I would! DO NOT buy from this company it is a SCAM! I bought the taylor swift pyjamas for my sister for christmas. They arrived, however I was charged a VIP membership fee of $40 in March. I contacted the company and was assured I had been removed from the list, they ignored my further emails about a refund. I have just been charged again for a membership fee and when I contacted them they said "there were no additional charges after the purchase of the pjs" They keep giving me the run around. I wish I had seen these reviews before buying as it would have saved me so much trouble, not worth it. This company needs to be shut down! Has anyone had any luck getting a refund?
22 de julio de 2025
Opinión espontánea
Respuesta de Aurelleandbloom
Hello Abbey,
Thank you for taking the time to share your feedback with us.
Upon reviewing your account, we noticed that your order was placed under a VIP promotional offer, which included enrollment in our Aurelle & Bloom VIP Membership. This membership provides exclusive access to special discounts and offers. Details about the membership were outlined during checkout and confirmed in the order confirmation email.
We understand your concerns and have gone ahead to cancel your membership as requested. Additionally, we have processed a full refund for the associated charges. You can expect the funds to reflect in your account within 7-10 business days from the refund date.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
We sincerely apologize for the frustration caused.
Warm Regards,
Aurelle & Bloom Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.