Vodafone Automotive Opiniones 

29
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely shocking customer service from Vodafone. I’ve contacted them over 10 times because the tracker on my Ferrari still doesn’t work. Despite countless phone calls, no one has been able to res... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Had a phone call while driving my car with a movement alert, as the battery had died in the bluetooth sensor. OK, so that's down to me. An automated system on the phone asks if you want alerts suspend... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had problems on the tracker in a new car. Whilst getting in touch with someone at Automotive Vodafone. Com by phone was a frustrating 30 mins on hold. Once through the service given by Chloe was out... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid avoid avoid!! Terrible tracker. The app is hours out of date which is not helpful when you are trying too keep your Porsche safe. The latest update allows you to change colours of the app et... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Vodafone Automotive, part of Vodafone Business, is a global leader in in-car telematics and vehicle safety services. With over 600 employees, it provides cutting-edge solutions such as emergency calls, stolen vehicle recovery, usage-based services, and driving behavior scoring for insurance companies, as well as comprehensive fleet management solutions. In 2025, Vodafone Automotive celebrates 50 years of experience in security, safety, and data management, which enable it to offer enriched data insights and analytics for mobility stakeholders. Its vehicle components – from hardware design and manufacturing to network and telematics architecture – are developed and delivered internally. The 24/7 security and safety service infrastructure, consisting of Secure Operating Centres (SOC), covers over 50 markets globally.


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2,1

Malo

TrustScore: 2 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

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2,1

Todas las opiniones

(29)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Matthew Baker at Vodafone Automotive…

Matthew Baker at Vodafone Automotive was absolutely awesome.

In honesty, I’ve only ever had terrible experiences with Vodafone as a company, but Matthew was so brilliant that I totally forgave all previous misgivings (which is saying a lot) and subscribed again. Matthew should be rewarded for his kindness, understanding, professionalism and enthusiasm. He is an absolute credit to your company.

20 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vodaphone vehicle tracker…

When I changed from one car to another Vodaphone refused to credit any of my existing contract to the new car
I had 10 months to run on my contract so I lost best part of 1 year subscription and was asked for another year’s payment
The call call centre took 1/2 hour to answer and the operator was not interested
I would never recommend this company

3 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rubbish

I’m not exactly sure what they are supposed to be doing. This is a total waste of money. The number is constantly ringing if you accidentally forget your fob but there is nobody there when you answer and it carries on ringing and ringing. Eventually saying it’s turned off for the day. What an absolute joke.

7 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company are awful they never…

This company are awful they never return calls when they say and just do not care. They changed my reg number (without any notification from me) and had the wrong reg number on file for 4 months they do want to investigate why they changed it and said “its correct now” but for how long

4 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unsure why Porsche use this service as…

Unsure why Porsche use this service as I've had nothing but trouble since subscribing. I keep getting emails and text messages saying my subscription has expired despite paying a 4 year subscription 2 weeks ago. Each time it leaves you wondering whether we are still covered and have to try to contact customer service. Then you get cut off and have to wait for another half an hour to talk to customer service again. I would not recommend this service

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking service

Shocking service , constant queues to get through, each time 10 minutes plus. Did get through and was cut off, no call back. Poor in every respect. Considering the brands they work with, this is an embarrassment

25 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tracking Company based near Burnley recommended by Porsche

Customer service not interested gave me the email privacy.automotive @vodafone.com

They have not responded. Unless my vehicle is able to get from A to B without tracking there is something very wrong! I was totally locked out of the account.

Were they interested absolutely not. No excuses just responded no idea email the above.
Here is the question is the onus on the customer to provide a tracker for the insurance company which Vodafone My Connected are not providing?

I would think seriously before using this company based in Burnley.

26 de mayo de 2025
Opinión espontánea

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