Autopartspro - Great Britain Opiniones 

313
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

"Will Fit Your Vehicle" only means it will be compatible and is not a direct replacement of the OEM component. They will use this as an excuse to not honour any guarantee the part has should it fail.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(313)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Items as described

Items as described
Speed of delivery

8 de diciembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hello James!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.

Best regards,
Autopartspro Team

Valorada con 5 estrellas sobre 5

Excellent service

7 de noviembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hello!

Thank you very much for your time and appreciation.

Best regards,
Autopartspro Team

Valorada con 3 estrellas sobre 5

Postage charge ridiculous

Postage charge ridiculous. Packaging for a tiny item absolutely huge. Part fine and promptly delivered but I will not use them again.

11 de octubre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Customer,
We are sorry for any inconvenience caused.
Our quality control team will contact you in shortest terms in order to specify the issue occurred and provide you with help.
Best regards,
Autopartspro Team

Valorada con 5 estrellas sobre 5

Exactly as promised

1 de octubre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Customer,

Thank you so much for rating us 5 stars. Glad to be of service.

Best regards,
Autopartspro Team

Valorada con 5 estrellas sobre 5

Quite good service

Quite good service, a small issue delivery time but worked out OK in the end. Thankyou.

30 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hello Martin!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team

Valorada con 5 estrellas sobre 5

Good company to purchase from

Good company to purchase from, order dealt with and delivered promptly

15 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi Robert!

Thank you very much for the kind words. Please, feel free to contact us if you have any questions.

Best regards,
Autopartspro Team

Valorada con 1 estrellas sobre 5

Sent the wrong part

9 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi,
We are sorry for any inconvenience caused. Our quality control team will contact you in shortest terms in order to specify the issue occurred and provide you with help.
Best regards,
Autopartspro Team

Valorada con 1 estrellas sobre 5

I ordered a window wiper motor for my…

I ordered a window wiper motor for my daughters car citron Ds3. You sent totally the wrong part she couldn't drive her car with no windscreen wipers and as a result she nearly lost her job! so thanks for the mix-up I will never be ordering from you again!

28 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Kevin!
We completely understand your displeasure and we feel sorry you faced such inconveniences. Please be informed that our quality control manager will look into the issue that occurred and get back to you in the shortest term.
Best Regards,
Autopartspro Team.

Valorada con 1 estrellas sobre 5

not uk based

sadly they are not a uk company,they are part of autodoc which is german not that i have a problem with german sites.my issue was postage time took way longer than i was hoping for which wasnt good for my customer.and you dont find out where you parts are untill you check tracking in the email they send and by then its to late.

27 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Larry!
We are sorry that delivery took longer time than it expected.
Please be informed we always strive to our best to speed up delivery process, however some delays still happen. We noticed that you have already received the parcel and decided to keep the parts.
We'd appreciate, if you could update your review to let us know if everything is fine now. If you have any questions, feel free to contact us at trust@autodoc.co.uk.
Best regards,
Autodoc Team

Valorada con 5 estrellas sobre 5

Great service

Great service, competitive prices, fast delivery.

Will use them for all my Chrysler 300 parts

21 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi Andrew!
Thank you for your feedback. We are very happy to know that we were able to please you!

Best regards,
Your Autopartspro Team

Valorada con 1 estrellas sobre 5

Slow and expensive

They charged £11.90 to deliver a small plastic part that was in stock costing £9.23 and it took them 6 days to deliver it.

7 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi Andy!
Thanks for your feedback.
We deliver goods from Germany, so the shipping is more expensive and takes longer than from your local store. We offer free shipping if the order value exceeds £ 120,00. The price of shipping is available for your acquittance on our website: https://www.autopartspro.co.uk/shipping .
Our goal is to offer a wide range of products and brands for your vehicle, no matter where you are. We will be grateful if you give us a higher rating and hope that part will serve you well.
Feel free to contact us at trust@autopartspro.co.uk, if you have any questions.
Best regards,
Autopartspro team

Valorada con 5 estrellas sobre 5

It’s not 24hr but it’s perfectly…

It’s not 24hr but it’s perfectly phished from Germany and at a good price.

6 de septiembre de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hello!
We want to thank you for your time and positive feedback!

Best regards,
Autopartspro team

Valorada con 5 estrellas sobre 5

Stress free got just the right part…

Stress free got just the right part could have been quicker with the delivery but got there on the end will definitely use again

30 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hey Martin!

Thank you very much for your kind words.
We will continue to delight you with high-quality service.

Best regards,
Autopartspro team

Valorada con 4 estrellas sobre 5

Good product and fitted as desired

Good product and fitted as desired. Good value product too and swift delivery but I felt the posting charges were expensive.

31 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Customer,

Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.

Best regards,
Autopartspro Team

Valorada con 5 estrellas sobre 5

Pleased with the price and quality

Pleased with the price, quality of the item and speed-packaging of the delivery process.

5 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi Chris,

Thank you very much for your kind words.
We will continue to delight you with high-quality service.

Best regards,
Autopartspro Team.

Valorada con 5 estrellas sobre 5

Good quality.

9 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Good day Mr G Viveiros!

Thank you for your feedback.
We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team.

Valorada con 5 estrellas sobre 5

The exact part IE high pressure AC…

The exact part IE high pressure AC pipe.
Better than original.
Prompt delivery.
Life saver.

3 de agosto de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi Stevan!

Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
Autopartspro Team

Valorada con 1 estrellas sobre 5

completely mis-sold an item after using…

completely mis-sold an item after using their own make and model selection criteria. Please look at how poor overall their reviews are on trust pilot (I wish I did) before you part with any money !!!!!!
They will not give me a refund even though the part simply does not fit.
Should be zero stars.....
You cannot even put bad feedback onto their website, it will NOT accept 1 STAR feedback. I think that says it all.

25 de julio de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Dear Customer,
We are sorry for any inconvenience caused.
Please contact us on trust@autopartspro.co.uk in order to specify issue occurred and we will help you.
Best regards,
Autopartspro Team

Valorada con 5 estrellas sobre 5

Superb Service

19 de julio de 2022
Logotipo de Autopartspro - Great Britain

Respuesta de Autopartspro - Great Britain

Hi John Martin Gee!

Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
Autopartspro Team

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