This company has beautiful products and the team are very accommodating The package takes a while to arrive but they are based in America The ring looks so similar to a real diamond I do rec... Ver más
La empresa ha respondido
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This company has beautiful products and the team are very accommodating The package takes a while to arrive but they are based in America The ring looks so similar to a real diamond I do rec... Ver más
La empresa ha respondido
Hello. The package was received awesomely in time for my anniversary. I definitely would've appreciated a standard quality assurance protocol of sending the client pictures of the process - or i... Ver más
La empresa ha respondido
Customer satisfaction is paramount. It's why I am a repeat customer. Purchases are delivered timely and if delayed they keep you informed. Any concerns or issues with a product, it's handled expedi... Ver más
La empresa ha respondido
I received my new bracelet and it exceeds my expectations. I wear it all the time except for showering. Thank you for great piece with quick shipping.
At Awareness Avenue, we create more than just jewelry – we craft meaningful connections. Our collection includes stunning gift jewelry with heartfelt message cards, designed to celebrate life’s special moments between friends and family. We also specialize in customized jewelry, offering premium materials like solid gold and platinum that can be personalized to match your unique style. We provide custom pieces crafted from S925 sterling silver with luxurious gold or platinum vermeil plating for those seeking affordability without compromising quality. Awareness Avenue – where every piece tells a story, and every detail is made with care.
7302 Yellowstone Road, Cheyenne, WY 82009 United States, 82009, Cheyenne, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 1 semana
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My son had his bracelet for a week and it broke and they quickly responded and sent me a new one!

Respuesta de Awareness Avenue
I ordered a ring that was in pieces and wayyy to big to fit any human hand and when I contacted support, they did everything in their power to make sure that my needs were satisfied. They first offered to replace it without the hassle of me returning the broken one, but as I stated it was way too big. They offered for me to pick another item to replace it with and gave me 50% return on my original purchase! They stayed in contact with me every step of the way and didn’t leave me hanging when I asked about any of their other products. They were absolutely exceptional and I would recommend them to anyone! Thank you

Respuesta de Awareness Avenue
Quick response and professionalism! Resolved my issue fast and with courtesy! I will recommend to friends & family! I will order thru company again! Absolutely 💯

Respuesta de Awareness Avenue
Excellent customer service!
I would highly recommend this company after the experience I had. I had an issue with a product not fitting and they didn't hesitate to provide a solution. Follow-up was quick and very friendly.

Respuesta de Awareness Avenue
I received too small of 3 bracelets and they sent me the correct ones quickly and at no cost!!!

Respuesta de Awareness Avenue
I ordered the Nautical bracelet for my son’s high school graduation and it was too big. I reached out and was truly amazed with the outstanding customer care I received. The company representative got right back to me and was so very kind and helpful. Not sure if I’m allowed to use his name, but thank you. Cannot wait for the new size to arrive.

Respuesta de Awareness Avenue
I ordered this bracelet for my son for graduation but it was too big so I emailed the support team and within 5 minutes they had a new size ordered for me and by the next day shipped. Great customer service! I will definitely order from this company again.

Respuesta de Awareness Avenue
Loved the look and the quality of these products - bought my 2 sons a bracelet for Xmas, then got a 3rd for myself. Had an issue with a clasp, and Awareness replaced it, FREE, with no issues. This is so refreshing and gratifying these days to receive Excellent customer service and a company that stands behind their products. Thank you again!

Respuesta de Awareness Avenue
My experience with Awareness Avenue has been beyond my expectations. Truly an amazing company with real people that work there. Such a pleasure to work with.

Respuesta de Awareness Avenue
Great customer service and very fast at helping me with an issue I had . They are currently resolving the issue.
I really like the selections of all their jewelry and I will purchase more items soon .

Respuesta de Awareness Avenue
I received a ring as a Christmas gift. I loved it and wore it almost daily. To my surprise one of the stones fell out. I contacted customer service to see if they could fix it. With in minutes I received a response that they were going to replace my ring. About 10 minutes later I got a tracking number and another email following up and apologizing again. It was so quick and easy! It doesn’t seem like customer service is what it used to be, so I was pleasantly surprised to receive such great service! Thank you!!

Respuesta de Awareness Avenue
The best Customer Service that I've received in a very long time!!!

Respuesta de Awareness Avenue
Excellent customer service. Prompt response.

Respuesta de Awareness Avenue
After the chain on the cross his dad wore in USMC boot camp broke, he decided to put it away for safe keeping. He then went on the hunt and found his own cross here. He is very happy with it and takes very good care of it. Well worth the wait.
I was so happy with it I bought a "Hug" ring for my daughter. It was a hug from heaven from her grandparents following her graduation from Nursing school.

Respuesta de Awareness Avenue
The best Business!
Great communications and speedy delivery. Went way beyond assisting me to exchange my son’s bracelet to a smaller size. Highly recommend 💜💜💜

Respuesta de Awareness Avenue
I recently ordered my son a bracelet. The one I ordered was too big. I emailed them to let them know and they sent out a new one and didn’t make me send the other one back. I am very appreciative and thankful they made this experience easy and stress free.

Respuesta de Awareness Avenue
Product is great and their customer service is top notch!!

Respuesta de Awareness Avenue
The item that I purchased was not as I expected. I contacted the company and they immediately took care of the issue. The communication was very easy and the end result was that I will end up with an item that I will be much happier with. The original purchased item was beautiful. However, it did not fit. I notified the company, and the problem was taken care of right away.

Respuesta de Awareness Avenue
If I could give a negative star I would give lots! December 4th I reached out asking if I can buy a replacement ring as my daughters broke. They said they back their jewelry and it's lifetime guaranteed. Awesome, right? Well, a big lie. They asked if I could write a review. Why, of course...Customer service was wonderful, a quick response, and they are replacing my daughter's ring. I wrote a review with such great things to say. Fast forward to this present day, April 10, 2024, with no replacement ring. False hope. Several emails later and nothing. Just a reply back, we are working on it.
Don't waste your time or money. The jewelry won't last. It looks nice when you receive it but if you wear it continuously it will break.

Respuesta de Awareness Avenue
I made a mistake on my order. After o checked out and realized it I reached out to them. They were very quick to fix my order for me. They are very nice and understanding. I can’t wait to get my items and will update my review once I get them

Respuesta de Awareness Avenue
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