My bad experience 😪
What kind of product do you sell?I used the shampoo and damaged my hair, no instruction,i needed to go to website, color completely different, very dark ,thanks God I didn't keep long,awful very bad experience, please, return my money,i paid $30 for garbage
Respuesta de Awrose
Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the product quality and material were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@awrose.com. Our professional customer service team will provide you with the best solution within 24 hours.