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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service, delivery prompt, quality of charms excellent. I have ordered the silver and most recently gold plated charms. So much cheaper than Pandora! Very happy!

Valorada con 1 estrellas sobre 5

Bought a charm. They sent the wrong one, getting in touch was slow and painful. They resent a second charm, but it took 4 days although I'd paid for 48 hours service. The second charm turned up and... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 charms for a pandora bracelet - neither fitted as the holes were too small dispite being copies of actual pandora charms. One literally fell apart as i was trying to push it on (which i coul... Ver más

Valorada con 5 estrellas sobre 5

Quick delivery and really pleased with my charms. I ordered one initially and had no issues with delivery or the charm, a Disney Mickey sorcerer, which looks the same as on the pandora website. I've... Ver más

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3,5

Medio

TrustScore: 3.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

This is a great company !!

This is a great company !!! i have bought around 10-15 charms and now a bracelet <3 Really love how affordable and well made everything is. I've had my first ones from here for about a year or more and nothing has broken, no discolouring and everything fit perfect with the bracelets bought directly from pandora. I've lowkey been gate-keeping this as i was scared of them putting their prices up 🤭 but they are legit and everything come packaged nicely in little baggies and in a box!!! (Of course some thank you stickers on it to make it cute!!) Love this company and would 10000% order from them again. Much love from Copenhagen <3

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Charms

Excellent service, delivery prompt, quality of charms excellent. I have ordered the silver and most recently gold plated charms. So much cheaper than Pandora! Very happy!

13 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I ordered charms for xmas present they…

I ordered charms for xmas present they came were good so ordered more for my daughterinlaw's birthday in January for February got sent an email on their way got a message to say postman could not delivery noone home so rang the post department to trace this parcel nothing so got back intouch with Axa to find out if they were sent , received another email to say they have resent the goods so I thought brillent in the meantime my daughterinlaw 's birthday has been and gone had to get another gift from someone else still nothing from Axa no charms then received another email they refunded my money so they lied about resending PLEASE DO NOT ORDER ANYTHING FROM THIS SCAM COMPANY THEY ARE PATHETIC and not to be trusted

26 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customers are idiots

Bought a charm. They sent the wrong one, getting in touch was slow and painful. They resent a second charm, but it took 4 days although I'd paid for 48 hours service. The second charm turned up and was black and not silver as advertised /ordered. I contacted them again and they told me the colour was right, black is the colour of their sterling silver charms - it looked nothing like the advertised picture too.

I did get a full refund, but I'd avoid this company at all costs.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got 2 charms for my grandaughter very…

Got 2 charms for my grandaughter very good quality and quick delevery will definitely order again with this seller as they keep you up with updates very good communication please do not hesitate to order from this seller very good prices thank you so much

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never got my order 08/12/25 then…

Never got my order 08/12/25 then contacted them sent a lot of info saying it was not delivered then they sent another tracking number saying i will get it on 17/12/25 never got it contacted them still not got back to me very poor 👎

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

2nd order of charms

2nd order placed on Thursday delivered Saturday charms excellent couldn't ask for better I am so pleased with this company and the goods they sell very good quality without the high price tag will be ordering again

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Too small and fell apart!

Bought 2 charms for a pandora bracelet - neither fitted as the holes were too small dispite being copies of actual pandora charms. One literally fell apart as i was trying to push it on (which i couldnt as too small) and the others clasp was loose so wouldnt hold close and just fell open. A complete waste of money. One of them also looked a very different colour and the 'gems' in the other didnt even look like glass, they looked plastic and had no clarity or shine at all.

9 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

TERRIBLE

ABSOLUTELY DISGUSTED!!! was supposed to get 3 charms and was charged twice for delivery also only got 2 charms, didn't send me a receipt for my order and all customer service have said is my order has been forfilled and haven't replied since NOTHING BUT A SCAM!!!

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality, delivery and service

Charms are fantastic quality. Our daughters have very expensive taste and expect lots of charms at Xmas, the Axa charms are identical to Pandora and 10% of the price. We have purchased 12-14 charms now and all have been excellent. Royal Mail were late with their special delivery (only by a couple of hours) but I did contact customer service and they were very quick to respond and helpful. I would recommend paying extra for delivery as it’s not the sellers fault Royal Mail are so poor (if using the standard free postage). Would highly recommend and will definitely be a return customer.

7 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super happy with the charms I ordered

Super happy with the charms I ordered. Fast delivery and the quality is brilliant can not believe the price. They look as good as more expensive ones. My daughter is going to be extremely happy 😊

21 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

very happy with my first purchase…

I am very happy with my first purchase from Axa Charms. Having bought a number of charms for a gift I found that one charm didn't fit the bracelet. My issue was dealt with promptly and a more suitable charm was despatched immediately.
Customer service at Axa Charms is excellent, the products are very pretty and I will definitely be buying from them again. And again.

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic charms and great experience

Quick delivery and really pleased with my charms. I ordered one initially and had no issues with delivery or the charm, a Disney Mickey sorcerer, which looks the same as on the pandora website. I've since ordered 5 more and again extremely pleased with my charms, all Disney to complete my Disney charm bracelet and arrived within a week. So much cheaper than pandora and I can't tell the difference, I have genuine pandora charms to compare. I have only positive things to say about this site and paid using PayPal incase of any issues.

25 de agosto de 2025
Opinión espontánea

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