I have had same issue paid 100 quid for ninja air fryer should have been delivered 12th Dec..sane as other customers no reply to email or courier scsm I have reversed my payment they can sing for i... Ver más
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Consulta las opiniones de los clientes
I was going to buy Lego until I realised a few things. Last reviews prior to the last few months were in 2021 when clearly this was a bona fide company. None until the zero/1 star reviews recently. T... Ver más
I faced the same problem after paying £112 for Sony WH-1000XM4 headphones, expecting delivery by 9th December. Like other customers, no response to emails or courier details. I've reversed my payment;... Ver más
Same as the other recent posts. I’ve had same experience in same circs stated recently on this site. Confirmation email, order shipped and tracking link does not work. Interesting transaction on my... Ver más
Información sobre la empresa
Escrito por la empresa
Aztecs of London | The Place to Shop Premium Home & Kitchen Appliances and Accessories
Información de contacto
Reino Unido
- support@aztecsoflondon.com
- aztecsoflondon.com
It was delivered quickly and left were…
It was delivered quickly and left were I requested.
Good service.
11 de marzo de 2021
Respuesta de Aztecs of London
Hi,
Thanks for your amazing 5 star review. It is lovely to read that you found the service good! Enjoy your new purchase.
Thanks,
The Aztecs
I have had a fantastic experience with…
I have had a fantastic experience with Aztecs of London! Dan was really helpful in advising on the product i bought and prompt with his replies. I was very grateful for his assistance as this was an expensive purchase and not one to be done lightly.
10 de marzo de 2021
Respuesta de Aztecs of London
Hi,
Thank you for your brilliant 5 star review! It is great to read that you had a good experience with us and trusted us with your business.
Please do not hesitate to reach out if you require any further assistance.
Thanks,
The Aztecs
(P.S. Kevin the KitchenAid looks incredible in your kitchen!)
Was desperate to find this years new colour
Was desperate to find this years new colour "honey" for the artisan kitchenaid mixer. After searching websites of major suppliers I could not find any who had it in stock apart from Aztecs. I was a little reticent about purchasing from them because, you can only contact them through their website by email, no phone numbers or address. I continued with my purchase however, and wanted the mixer to be posted in plain packaging so emailed this request. Wow, it was nearly 8pm in the evening and I had a response from Dan at Aztecs within 10 minuets confirming my request. I was taken aback at their prompt response as they say on their website it can take up to 1 business day for a reply. I texted them again the next day about dispatch and again had a response within 10 minutes and I'm sure they dispatched the item early for me as it was a birthday surprise.
I would have no hesitation in using Aztecs again. Thank you again Aztecs especially Dan who delt personally with my requests. If you want an artisan mixer and other stuff go to Aztecs you will not be disappointed.
Thanks Aztecs
David Hill
9 de marzo de 2021
Respuesta de Aztecs of London
Hi David,
Thank you again for your wonderful review.
It was great assisting you and I'm happy to have read that your purchase arrived in good time. Thank you for your custom.
We hope to welcome you back soon and thank you again.
The Aztecs
Excellent company with amazing customer service.
Excellent company with amazing customer service. I ordered early on a Saturday morning and had a personal email acknowledging my order along side an automatic one. I believe it was Dan who I was chatting with, he was very friendly and really made me feel that I had made the right decision to use this company. My husband loves his KitchenAid. This was the only company online I could find that had stock of the honey colour of the year and I’m glad I found them as I now need to order a coffee machine and have no hesitation that Aztecs will be the place to order from again.
8 de marzo de 2021
Respuesta de Aztecs of London
Hi,
Firstly, thank you for leaving such a wonderful review. As a new business, reviews like this help potential customers gauge whether or not we are a reliable company. We cannot thank you enough for your extremely kind words.
It is great to read that your husband is happy with his new KitchenAid mixer. The colour choice was excellent and the colour has earned its place as Colour of the Year.
If you need any help or advice at all in the future, about products we do or don't stock, please do not hesitate to let us know.
Thanks again!
The Aztecs
Quick delivery at a price!
Great and reliable service even though i paid at a hefty premium to get the product quickly[[30% above the KitchenAid direct website price].
The company was ultra efficient in dealing with the delivery.
No complaints at all, as it was the only item that had the product i wanted.
6 de marzo de 2021
Respuesta de Aztecs of London
Hi Ali,
Thank you for your fantastic 5 star review. It is great to hear that the service you received met your expectations.
We apologise about our higher costs. Admittedly, our prices are much higher since the start of 2021 due to KitchenAid distributing their stock from Belgium. As such, we are now liable for additional costs as a result. Nonetheless, thank you for putting your trust in us and becoming one of our valued customers.
Thanks again,
The Aztecs
Recommend this company
Very quick delivery. Recieved my kitchenaid mixer in a lovely condition. I love it! Recommend this company.
4 de marzo de 2021
Respuesta de Aztecs of London
Hi Beata,
Thank you so much for your brilliant review and also your recommendation! We look forward to welcoming you back again and we wish you many happy bakes to come with your lovely new KitchenAid mixer!
The Aztecs
Lockdown Baking .
Great prompt service .All the more impressive in this lockdown period.Excellent product .Thank you
3 de marzo de 2021
Respuesta de Aztecs of London
Hi Linda,
Thank you for your excellent review and your satisfaction with our company especially during lockdown. We are pleased that we were able to meet the expectations that we set ourselves.
Happy baking!
The Aztecs
Got my item quicker than expected …
Got my item quicker than expected great service
3 de marzo de 2021
Respuesta de Aztecs of London
Hi Fraser,
Thanks for leaving us a 5 star review. It is great to hear that you received your purchase quicker than estimated and that you were left with an overall good impression.
Thanks again!
The Aztecs
Respuesta de Aztecs of London
Hi Daniel,
Thanks for your brilliant review. We are glad that you were satisfied with your overall experience us and hope to welcome you back again.
The Aztecs
Great service and very prompt delivery
1 de marzo de 2021
Respuesta de Aztecs of London
Hi Mark,
We appreciate your lovely words and are glad that your delivery was prompt. We look forward to seeing you again soon.
Thanks!
The Aztecs
The order was fast and the product was…
The order was fast and the product was excellent I would definitely use them again in the future
28 de febrero de 2021
Respuesta de Aztecs of London
Hi Louie,
Thank you for your excellent words. There is no better compliment than when a customer says they would return to us for a future purchase! Please enjoy your new purchase.
Thanks again,
The Aztecs
Kitchen Aid artisan
Finally tracked down my Kitchen Aid artisan mixer to you in Linen. Tis fabbelous. Such a quick delivery. Excellent website thank you
27 de febrero de 2021
Respuesta de Aztecs of London
Hi Ms Hamilton,
It is great to read that you were able to find the colour of your choice with us here at Aztecs of London. Supply in the UK is extremely limited however we are proud to offer the biggest selection of colours in KitchenAid's mixers at present. We really appreciate your kind words and 5 star review.
Thank you!
The Aztecs
Respuesta de Aztecs of London
Hi Mr Miller,
Thanks for your excellent review. We are glad that the service has met your expectations and that the item arrived early! Please let us know if you need any further assistance, and enjoy your new purchase.
The Aztecs
Delivered on time as promised.
25 de febrero de 2021
Respuesta de Aztecs of London
Hi Katie,
Thank you for your excellent 5 star rating and for taking the time to leave us a review! I am glad to read that your order arrived on time. We look forward to welcoming you back soon.
The Aztecs
My order was confirmed very quickly and…
My order was confirmed very quickly and delivered within 24 hours! What more can I say absolutely marvelous
24 de febrero de 2021
Respuesta de Aztecs of London
Hi Carole,
Wow - what an excellent review. Thank you! We are glad that your order arrived quickly and we are thrilled that your experience was "absolutely marvellous"!
Thank you again and if you need us at any time please do not hesitate to contact us at support@aztecsoflondon.com
The Aztecs
Fabulous company to deal with
Fabulous company to deal with! I ordered a KitchenAid mixer which was out of stock everywhere and it came the next day!
24 de febrero de 2021
Respuesta de Aztecs of London
Hi Glen,
Your review is greatly appreciated - thank you. We are glad that you had a good experience with us. Thank you for the picture you uploaded too, your mixer looks excellent with its new owner!
Thank you again,
The Aztecs
Top quality service and advice
Top quality service and advice. My mixer was delivered very promptly and arrived in perfect condition. Danyal was so nice to deal with. I recommend them very highly.
23 de febrero de 2021
Opinión espontánea
Respuesta de Aztecs of London
Hi Hilary,
Thank you for your excellent review. It is always a pleasure assisting you and we are lucky to have such lovely customers such as yourself. We look forward to welcoming you back soon and if you need any information or advice going forward regarding your purchase or a new purchase you know where to come.
Thanks,
The Aztecs
Dan in support is Aztec of London’s biggest asset!
I ordered the Kitchen Aid anniversary edition and it is absolutely stunning! I ordered it for my daughters birthday. I live in Canada and she lives in UK. With Covid I could not be with her to celebrate. Knowing this and the fact my daughter is a doctor on the frontline caring for patients,Dan at support was an absolute angel. He asked if he could get a card for me and asked what he could write on my behalf. To our incredible surprise not only had he put a card from me in the box, he also surprised her with some yummy treats. Dan is a valuable asset to Aztec of London. His service to me as a client brands the company well!! Thank you so very much Dan our family will never forget you!
22 de febrero de 2021
Opinión espontánea
Respuesta de Aztecs of London
Hi Penny,
Thank you for such a comprehensive and fantastic review of Aztecs of London. It was a pleasure being of assistance and we are glad we were able to help you surprise your daughter. We cannot imagine how difficult it must be for your daughter working on the frontline as a doctor during the most challenging of times and I believe that our gesture was just a small token of gratitude. We hope your daughter loves her new gift and is soon able to use it to bake some treats for you too!
Thanks again!
The Aztecs
Respuesta de Aztecs of London
Hi,
Thank you for leaving us a nice review and we are pleased that our service levels were excellent, as we always aim. Enjoy your new purchase.
The Aztecs
I am very pleased with the KitchenAid…
I am very pleased with the KitchenAid mini standmixer which fits perfectly in my small kitchen. I have made bread and cake, both very successful. The mixer was delivered very quickly and I am happy to recommend Aztecs London for the quality of both service and product.
20 de febrero de 2021
Respuesta de Aztecs of London
Hi,
It is great to hear that you are pleased with your new mixer. We are incredibly grateful for your custom, and your kind recommendation, and we hope to welcome you back again.
Happy baking!
The Aztecs
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