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Baboodle Opiniones 

1246
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great and straightforward service! Had been recommended by a few people and will definitely be using again and recommending to others! I wanted to try out a stroller I had my eye on as my... Ver más

Valorada con 5 estrellas sobre 5

Loved it! I rented the icandy pip pram as I was travelling abroad and needed something that would go in the overhead. Ordering was straightforward and delivery was quick. The only downside is that t... Ver más

Valorada con 5 estrellas sobre 5

Fantastic experience renting a double pram from Baboodle - I’ve told any expectant parents about it too! The process was so simple - customer service has been exceptional throughout too as I’ve had... Ver más

Valorada con 5 estrellas sobre 5

Third time using Baboodle and I wouldn’t use anyone else. Reliable, flexible and always perfect equipment. Thank you for making my trips home as an expat so much easier.

Información sobre la empresa

  1. Tienda para bebés
  2. Servicio de alquiler de bicicletas
  3. Tienda infantil
  4. Agencia de alquiler de equipamientos
  5. Agencia de viajes
  6. Alquiler de vacaciones

Escrito por la empresa

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1246)

488 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Dirty pump and poor customer service

I would not recommend Baboodle.

I rented a Spectra breast pump, and it arrived dirty, in a battered, dishevelled box. Not exactly the reassuring experience you want when you’re relying on equipment for a newborn.

My plan had been to rent it for six months, but following a traumatic birth I was unable to continue breastfeeding. It was an incredibly emotional and difficult time, so I returned the pump early.

Instead of any understanding or compassion, I received emails threatening debt collection unless I paid an enhanced rental fee because I hadn’t kept the pump for the minimum period. While I understand this is their policy, and I have paid the fee, the complete lack of empathy towards a new mum going through such a difficult experience left a very bad impression.

I already had reservations about renting baby equipment rather than buying it outright, and this experience completely confirmed those concerns. Between the poor condition of the pump on arrival and the way I was treated afterwards, I wouldn’t use Baboodle again and wouldn’t recommend them to other parents.

26 de junio de 2026
Opinión espontánea
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Respuesta de Baboodle

Hi Zoë

We're sorry to hear that your breastfeeding journey didn't go as planned. We know this can be an incredibly difficult time, which is why we've designed our service to be as flexible as possible. Customers are welcome to return their pump at any time if their circumstances change.

Our pricing is tiered because the majority of the costs are incurred upfront, including delivery, return, sanitisation, and a brand new collection kit, which alone costs more us than the one payment at a 6 month rental rate you have made.

Unfortunately, there is a real cost to us in providing a rental, which means that after just one month we have not yet recovered the cost of providing the service. Renting equipment to see whether it works for you is still much more affordable than buying something which subsequently doesn’t work for you, but we do need to charge enough to cover the costs of providing that flexibility.

We also have not been made aware of any concerns about the condition of your pump. This is something we take very seriously and had you contacted us, we would have investigated immediately and arranged an replacement if appropriate.

Finally, having reviewed our correspondence, the emails you received related to the monthly rental payments after they had stopped while the pump remained on rent, not the cost to return early. I can see that although a return label has been created, the pump has not yet been posted.

Wishing you and your family all the very best.

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service

Absolutely amazing customer service
Had 3 rentals now from them. 2 prams have been brand new
Always dispatched and delivered promptly.
Really quick fast replied on customer service email and always really helpful
Have recommended to friends to try!
I have 2 ongoing subscriptions and don’t think I’d ever buy a new pram again!

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best type of service for a new mum

Best type of service for a new mum. Baboodle saves mothers from purchasing expensive products that they may only need for a short period of time. I highly recommend using their services. The customer service team are very attentive too.

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great business

Great business - we hired a pram and found the whole process super easy. Delivery and collection was stress free and the pram itself was as good as new. Would definitely use baboodle again!

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Baboodle is such a great concept

Baboodle is such a great concept! I hired a travel pram for a week long trip which was so helpful and very reasonably priced. It arrived on time, in good condition, in a reused and reusable box which I appreciate. The rental and delivery process was easy and prompt. I've already booked another rental for an upcoming holiday and recommended to a friend about to have a baby

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - we hired the Bugaboo butterfly 2, came in immaculate condition and worked perfectly. Will definitely be using Baboodle again!

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Best idea to do this. We loved the pram and was so helpful for our holiday. I definitely recommend doing this

7 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Baboodle

Fantastic service from Baboodle! The travel pram was delivered quickly, exactly as described, and made our trip so much easier. The return process was simple and hassle-free too. I would definitely rent from them again and highly recommend their service.

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really easy to do

Really easy to do! Item arrived just before our holiday in excellent condition and was the perfect travel pram for us. Easy to send back as well. Will rent again!

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely the best service

Absolutely the best service, quick and easy. The product is in excellent condition, in my case I rented the Icandy pip stroller. I’ve already recommended Baboodle to all of my contacts. Next time I’m in London for a visit I’ll be using them again!!

7 de junio de 2026
Opinión espontánea

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