Banner for Baboodle

Baboodle Opiniones 

1246
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great and straightforward service! Had been recommended by a few people and will definitely be using again and recommending to others! I wanted to try out a stroller I had my eye on as my... Ver más

Valorada con 5 estrellas sobre 5

Loved it! I rented the icandy pip pram as I was travelling abroad and needed something that would go in the overhead. Ordering was straightforward and delivery was quick. The only downside is that t... Ver más

Valorada con 5 estrellas sobre 5

Fantastic experience renting a double pram from Baboodle - I’ve told any expectant parents about it too! The process was so simple - customer service has been exceptional throughout too as I’ve had... Ver más

Valorada con 5 estrellas sobre 5

Third time using Baboodle and I wouldn’t use anyone else. Reliable, flexible and always perfect equipment. Thank you for making my trips home as an expat so much easier.

Información sobre la empresa

  1. Tienda para bebés
  2. Servicio de alquiler de bicicletas
  3. Tienda infantil
  4. Agencia de alquiler de equipamientos
  5. Agencia de viajes
  6. Alquiler de vacaciones

Escrito por la empresa

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 61% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1246)

487 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5* All way round!

Altough I didn't choose to keep my item as decided it wasn't for us so we sent it back the next day, Baboodle were very understanding and absolutely amazing at explaining any fees! We are definitely going to rent again once we find an item that fits pur day to day life and Baboodle are great at giving full information about each item, they go abive and beyond to make sure your well informed and happy with your choice. Customer servuce is the best I have ever seen!
Not to mention they have made sure my item is with me the very next day :)

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing and hassle free

I rented the bugaboo butterfly for a holiday and I honestly was so impressed. This was for my 3rd child and with my previous children I have wasted so much money and had so much stuff unused or not needed which is a waste of space and money, so when I came across this I thought it was a brilliant concept. It was so easy to navigate the website and the delivery and collection when we was home was so easy and hassle free I have recommended to my friends and will absolutely use this company again. Thankyou!

2 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had the best experience with Baboodle!!

Had the best experience with Baboodle. Despite minor teething issues and delivery, they were sorted impeccably and swiftly. Very sad that my baby has outgrown the Snoo as it was such a joy to have. Wishing this genuinely caring company all the very best!

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! From start to finish, it made life so easy amidst the chaos. We needed a travel pram for our newborn but our existing travel pram wouldn’t work for a 12 week old so this was the perfect short term solution. Great customer service too, after 4 hours of ordering I realised I made a mistake with the order due to baby brain and they amended the order in 30 minutes. The return process was super straight forward as well, with all the necessary actions and prompts provided so you didn’t have to work anything out. We will definitely be using the service again! The only thing that would make an already great service slightly better, is if a link to the hire product instruction manual could also be provided - especially for collapsing and opening the pram! Thanks again.

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Disney trip

We needed a pram for our 5 year old for a trip to Disneyland Paris, extremely delighted with quality and cleanliness of the pram. Made our trip so much easier. Delivery was quick and returning was simple. Would definitely recommend Baboodle

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and Beyond service

I couldn't be happier with this service! I messed up the delivery date and put in the wrong month for my pram. I contacted them in a panic thinking I would be pramless for my holiday. They replied straight away and made sure I got a next day delivery. Holiday saved! You don't get this 'above and beyond' service often these days, what a gem! Thank you so much.

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing to say the least

Disappointing to say the least. Ordered an Artipoppe carrier allowed me to select next day delivery. I would have understood if it was a few days for delivery but I was then told it would be at least a week for delivery due to ‘courier restraints’ then asked if it would be the same for a travel pram for a future booking but all of a sudden the courier restraints weren’t there anymore and that was fine to do? Not sure if this is just a marketing tactic?

I’m sure the other reviews are genuine but felt the customer service was really lacking. I cancelled the order no real offer to sort anything out was told ‘sorry we weren’t the right fit’ and went with elsewhere as based on my experience I don’t think I could risk the unreliability so close to a holiday if booking a travel pram with them.

16 de julio de 2026
Opinión espontánea
Logotipo de Baboodle

Respuesta de Baboodle

Hi Lauren,

Thank you for your feedback. I note you selected your preferred delivery date as a next day delivery. We do try to make clear on the product page, checkbox on the cart page and all email confirmations that this is a preferred delivery date and not a guarantee - as I'm sure you can imagine our stock fluctuates very quickly.

We always aim to get orders out as close to that date as possible, and would have sent as soon as stock was back in. I can see that we let you know it would be delayed by a few days and that we would give you further eta updates that same day, but you requested to cancel instead.

The reference we made to a week was in response to you asking how far in advance we'd recommend placing an order to guarantee delivery. Unfortunately we are a small business and don't have unlimited stock - we operate on a 'first come, first served' basis, so the more in advance you're able to order the better! We also let you know that we have most travel prams in stock so there wouldn't be a stock concern there.

I can only apologise that you found our customer service lacking - this is not feedback we're used to hearing as we really do try to go above and beyond in how we operate, as our reviews demonstrate. I apologise again that we weren't able to fulfil your last minute request and hope you have a lovely holiday.

Valorada con 5 estrellas sobre 5

Great customer service

Excellent business! Very prompt communication, super easy to order and return the rentals, not to mention they were absolutely spotless. I found it a great way to trial products and have them for as long as you need without breaking the bank. Highly recommend

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. I’ve rented two prams from here and great way to try them out before buying or use for holidays.

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best customer service I honestly…

The best customer service I honestly ever received. I made a massive mistake, they were completely understanding and empathetic. Helped solve the issue without cost. Didn't have to speak to a bot, real genuine humans interaction delivery and return were so straightforward definitely recommend this service.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, no fuss, super easy! Rented a few items for my second baby as I had got rid of a lots of stuff and it was super easy to rent and return as my baby grew into the next stage. Absolutely fab experience, I have recommended to many many people.

14 de julio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más