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BABYGO.UK Opiniones 

1087
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great easy to use products and amazing customer service. We have the babygo magnetic locks, corner protectors and oven latch. I lost the applicator from my magnetic baby locks and Babygo sorted out se... Ver más

Valorada con 5 estrellas sobre 5

Ordered from them a few times and they have always delivered on time. The products are great quality especially for expecting mums and last a very long time. I had an issue once with my delivery and c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m really happy with my birthing ball, it was easy to set up and has relieved a lot of pressure. It comes with a booklet of really helpful exercises for each trimester as well as other bits. Highly r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our family purchased the magnetic cupboard lock kit 3 years ago and loved it. We found ourselves in need of another key and some sticky attachments. When I reached out to customer service and spoke t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de maternidad
  2. Tienda de ropa para bebés

Sobre BABYGO.UK

Escrito por la empresa

BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.

We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.

Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.

Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.

At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(1087)

521 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Glad I found Babygo

Glad I found Babygo. Not yet used the ball but my wife loves the pants. And to think I gave the wrong address and almost them?! Thanks to Emma and Lucy who responded and acted accordingly. I got my package. Thank you very much.

7 de abril de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there,

Thank you so much for your kind review! We’re really glad everything worked out, It’s great to hear that Emma and I were able to step in quickly and get your order to the right place.

We hope you enjoy the ball when you get the chance to use it, and if there’s ever anything else we can help with, just let us know.😊

Lucy, BABYGO team

Valorada con 2 estrellas sobre 5

The ball arrived and the colour seems…

The ball arrived and the colour seems to have transferred onto my floor.. and my trousers. Not impressed.

30 de marzo de 2026
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Respuesta de BABYGO.UK

Hi there,

We’re really sorry to hear about your experience, that’s definitely not what we want for our customers.

We take product quality seriously, and situations like this are not typical. We appreciate you bringing it to our attention and hope we can resolve this for you. i have reached out to you personally via email today.

I look forward to resolving this for you.

Lucy, BABYGO Team

Valorada con 3 estrellas sobre 5

Disappointed

Leggings fabric feel cheap/very synthetic and constantly fall down so I struggle to wear them. Disappointed

31 de enero de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there! Thanks so much for your feedback, we’re really sorry to hear that the leggings didn’t meet your expectations.

We understand how frustrating it is when the fit isn’t quite right, especially if they don’t stay in place during wear. I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.

I look forward to getting this resolved!

Apologies for the inconvenience.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Beautiful sleep suit

Fast delivery and really lovely sleep suit. So soft and beautiful design. Will definitely buy again

1 de abril de 2026
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Respuesta de BABYGO.UK

Hi there,

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the fast delivery and that you love the sleep suit 😊

Lucy, BABYGO Team

Valorada con 1 estrellas sobre 5

Very poor quality pregnancy support belt

Bought the pregnancy support belt. Quality of material is poor. The belly band is thin and has scrunched up after 1 wear. It no longer provides any support. The velcro also sticks to everything as the whole belt is frayed and snagged from the velcro. Expected better quality for price and that it would last whole pregnancy. Disappointing.

20 de marzo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there!

Thank you for your feedback, we’re really sorry to hear about your experience with the pregnancy support belt. This is certainly not the quality we aim to provide, and we completely understand how disappointing it must be.

The issues you’ve described with the fabric, lack of support, and Velcro snagging are not acceptable, and we’ll be sharing this with our product team as a priority. It sounds the belt may be faulty!

I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Comfortable wearing it

The comfort in wearing it. It makes difference to the size of my belly anytime I take it off

1 de abril de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi there,

Thank you so much for your review! We’re really glad to hear you’re finding it so comfortable to wear. We truly appreciate your feedback and support, and we’re so pleased it’s working well for you!

Lucy, BABYGO Team

Valorada con 4 estrellas sobre 5

I would give 5 stars but it took 2.5…

I would give 5 stars but it took 2.5 weeks for my order to come after repeated problems with the courier.
Contact was great from Babygo themselves - and they made sure i received my package through a different courier after two issues with Evri first not delivering my package then losing the second attempt. Third attempt came the next day.
Ordered maternity bra’s 3 of the black nursing ones, nice durable material, very comfy and true to size.

13 de marzo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there,

Thank you so much for your thoughtful review. We’re really sorry for the delays you experienced with the courier. That’s certainly not the level of service we aim for, but we’re glad we could step in and make sure your order reached you in the end.

We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.

Kind regards,
Lucy, BABYGO Team 😊

Valorada con 5 estrellas sobre 5

Bought as a gift

I bought it as a gift for my nephew and his partner and they're delighted with it. He's a chunky six month old and they said it feels sturdy and secure.

25 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi Samantha, thank you for your kind words!

I’m so happy to hear that 😊I’m really glad it feels sturdy and that it’s been such a great gift.

Thank you for sharing this lovely feedback 💛

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Excellent item

Excellent item, easy to assemble
Very comfortable

27 de febrero de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hey Jennie!

Thank you so much for your 5 star review✨

It is lovely to hear you are happy with your order.

Thanks again for your kind words, I’m always here if you need any help. ✨

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Love it !!!!

16 de febrero de 2026
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Respuesta de BABYGO.UK

Hi Aleksandra,

Thank you so much for your 5 star review✨

I am so happy to hear you love your order.

If I can help with anything, please do let me know!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Paid for faster delivery

Paid for faster delivery. Came on time, product is perfect and really useful.

24 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Good morning Abby,

Thank you so much for your lovely review, I really appreciate you taking the time to share your experience.

Its great to hear your order came on time, and you love the product ordered!

Thanks again for your kind words and patience, I’m always here if you need any help. ✨

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Delivery service was great

23 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi Elena,

Thank you so much for your kind words and feedback 😊

I am so happy to hear our delivery service was great and you have your order.

Please get in touch if we can be of any help.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

It arrived sooner than expected and…

It arrived sooner than expected and handed straight to us by currier

26 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hey Pam!

Thank you so much for your kind words and feedback 😊

I am glad to hear your order arrived so quickly! If you need anything at all, please do not hesitate to get in touch.

Lucy, BABYGO team

Valorada con 2 estrellas sobre 5

Very disappointed as still not had…

Very disappointed as still not had product after 7 days from ordering.

23 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi Louise, Thank you for your feedback. I am so sorry to hear you have not yet received your order, please do not worry I will do my best to get this resolved for you right away!

Looking into this, the delivery shows to have been stuck in transit since the 23rd, since there has been no further update I can only presume that the parcel has been lost or stuck.

I have reached out to you personally this afternoon to confirm we have resent the order via a different courier with next day delivery.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

I purchased a two for £50 deal and only…

I purchased a two for £50 deal and receive one leggins in the post first. The other leggins arrived about a week later. Both are comfortable, well made and supportive. I also got compliments on my bum while wearing them so that's a bonus! 😂

20 de marzo de 2026
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Respuesta de BABYGO.UK

Hi Eloise,

Thank you for your review, and I am sorry for the confusion caused.

I’ve now looked into this and can confirm that your items were dispatched separately from different warehouses, both have now been delivered (21st and 28th). The items were fulfilled manually and sent separately, and an email notification should have been sent to advise this at the time. I’m very sorry that this wasn’t received, and for any inconvenience caused while waiting for your full order to arrive.

I have personally reached out to you this morning, to provide both tracking numbers.

Kind regards,
Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Excellent product easy to install

Excellent product easy to install

19 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi there! 😊

Thank you so much for your great review. I am glad to hear you found the product excellent and easy to install!

If you ever need anything else, I am here to help! Thank you again for your support.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

I love it everything ❤️

I love it, everything, the material, the speed delivery and the price, unfortunately I had to return my pregnancy belt, I'm size 20 I ordered the XXL and it turns out it was quite big and no support, I have returned and I'm waiting for my order to be processed so I can purchase the correct size, so apart of that everything it was amazing.

19 de marzo de 2026
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Respuesta de BABYGO.UK

Good afternoon Roberta,

Thank you so much for your lovely review, I really appreciate you taking the time to share your experience.

I am happy to hear you loved the material, delivery and price this means a lot! I’m sorry the pregnancy belt didn’t quite fit as expected and didn’t give you the support you needed.

Thanks again for your kind words and patience, I’m always here if you need any help. ✨

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Lucy F

Had an issue with an item, Lucy F sorted it for me so quickly, super grateful.

Thanks again Lucy 😊

25 de marzo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi Sophie,

Thank you so much for your lovely review! I am so glad I could help get everything sorted for you quickly, it means a lot to hear you are happy with the support, and I am of course here if you need anything else. ✨

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Good customer service

Initially received a faulty product but customer service (thanks Lucy!) were very quick to get me a replacement ball, which has been great

19 de marzo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there! 😊

Thank you so much for your kind 5-star review, I really appreciate you taking the time to share your experience.

I’m so pleased I could quickly get a replacement ball out to you. 🙌 It’s great to hear that the new one has been working perfectly!

Your feedback means a lot to me, and I’m always here if you need anything else.

Lucy, BABYGO Team

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