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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... Ver más

Valorada con 5 estrellas sobre 5

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultor de salud
  2. Servicio de fitness y nutrición
  3. Tienda de equipos para fitness
  4. Proveedor de equipos de fisioterapia

Escrito por la empresa

BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

A good product but the straps were far…

A good product but the straps were far too long for my frame. They could almost wrap around twice which means I loose the Velcro fasteners. Need to offer a different model for women.

13 de agosto de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Hi Amanda, many thanks for your kind review and feedback. We do offer a smaller size of the Posture Hero which we call Junior which is likely to be a better fit for you. We are always happy to exchange and please contact our customer services ( customers@backpainhelp.com) to help arrange this for you.

Valorada con 5 estrellas sobre 5

This is well worth a try if driving causes back pain

I know 3 people with these, me and one of these people have 1 for car and 1 for van....really helps.

I purchases another for my dad to use, he says it helps make a drive more comfortable. They are £20 cheaper than when I first bought one, A product that works and is now cheaper. Perfect thank you.

30 de julio de 2023
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Respuesta de BackPainHelp

Hi Scott, it's great to hear that you and your contacts are all benefitting from using the BackBoard Lumbar Support. It means a lot to use to receive such positive feedback. Thank you!

Valorada con 5 estrellas sobre 5

I found exactly what I needed

I found exactly what I needed for my back problem. Very easy to order from the website and my merchandise arrived within a few days. So I am happy so far with the experience I had. Thank you 😊

6 de agosto de 2023
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Respuesta de BackPainHelp

We really appreciate your kind review and it's great to hear that you are benefitting from using the Back Brace, it really means a lot to us. Thank you!

Valorada con 5 estrellas sobre 5

Fast delivery easy to put on…

Fast delivery easy to put on comfortable.

30 de julio de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Many thanks for leaving your review and it's super nice to hear you are benefitting from using the Posture Hero, it means a lot to us. Thank you!

Valorada con 5 estrellas sobre 5

Great product for back pain

Excellent product, smaller than normal backpain brace but same efficiency in helping with lower backpain. Quick delivery and prompt communication by the company.

27 de julio de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Thank you for your kind review and great to hear that you are benefitting from using the Back Brace, it means a lot to us. Thank you!

Valorada con 5 estrellas sobre 5

Posture cushion

A very useful product from an innovative company. Great customer service response when enquiring about product before purchasing too.
Highly recommend.

2 de agosto de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Great to hear that you are benefitting from using the Posture Cushion, it means a lot to us. Thank you!

Valorada con 5 estrellas sobre 5

The device is very easy to put on and…

The device is very easy to put on and adjust by comparison to others I've had in the past. It fits under my clothes easily and unobtrusively and stops me slouching!

30 de julio de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Great to hear that you are benefitting from using our product, it means a lot to us. Thank you!

Valorada con 1 estrellas sobre 5

Completely useless

Completely useless, seems like a toy. Do not buy this product.

12 de julio de 2023
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Respuesta de BackPainHelp

Hi Georgia. I’m sorry to hear that you haven’t benefited from using the product. I have checked our customer service emails and I can’t see any communication from you saying you are disappointed with the product. You may be aware that for all our products we offer a 30 day money back guarantee so we would have been happy to offer you a full refund if you aren’t happy with the product.
For a small company like ours we take our customer satisfaction seriously and it is disappointing to receive a negative review especially when we were not given the opportunity to resolve this for you. I have emailed you separately but to date you have not replied to my email.
Regards
Mark

Valorada con 4 estrellas sobre 5

YES…. but….

It is a great little gadget, that really I would have given only 3 and a half stars if that was an option… it is perfect, and given I live alone and have chronic constant spinal pain, though much more managable since surgery, a godsend as it is very well thought out and constructed. The shape, size, very hard plastic handle - even though I thought I might have trouble getting behind me as my shoulder is problematic as well, it is okay because of the curve, and I can also once it's in place lean against a wall and use that for the pressure.

The design flaw is the opening and closing of the ball to fill up with voltral et al… it uses a lot so needs doing with each use, and its a nightmare…. sometimes just slides in and is like a miracle, but mostly it's a drama, the gel goes everywhere, takes ages to engage into place, and by the time it's in, I'm covered in wasted gel and kinda stressed.

I would love that part to be revisited and see if you can just make it slip back into place. Clearly it's not just me as I've seen this mentioned in many reviews…

I can't take anti-inflamitaries orally, so to use a strong gel in combination with a tramadol pain management protocol worked out with my GP, certainly makes a difference, so I was excited to find this little tool… and am disappointed to discover that I have to gird my loins a bit (excuse pun) to take it on each day, twice a day ideally.

11 de julio de 2023
Valorada con 3 estrellas sobre 5

Back support uncomfortable

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have eased myself in as recommended but wearing longer than 30 mins when walking is very uncomfortable.

13 de julio de 2023
Valorada con 1 estrellas sobre 5

Absolutely zero benefit from this…

Absolutely zero benefit from this product. Total waste of money

25 de mayo de 2023
Logotipo de BackPainHelp

Respuesta de BackPainHelp

Hi Sam, following your review I have emailed you but so far not had a response from you. I’m sorry that you haven’t benefitted from using the product. One of the reasons why we offer the 30 day money back guarantee is to allow customers to try the product to see if they benefit from using them as every persons back pain or posture needs are slightly different.
I can’t seem to find any records of you contacting customer service requesting to return your product for a refund.
Please reply to my email or email our customer service email: support@backpainhelp.com so we can try and resolve this for you.

Regards
Mark

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