BackPedal Opiniones 

34
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot recommend BackPedal highly enough. My Canyon e-bike was stolen, and despite contacting the Police who didn't really give me the time of day. After contacting BackPedal, everything chang... Ver más

Valorada con 5 estrellas sobre 5

The BackPedal team is amazing! They retrieved my bike within hours of reporting it, and made the whole process look trivial and reassuring. The experience is really like their instagram videos. The... Ver más

Valorada con 5 estrellas sobre 5

I can't recommend Backpedal enough. Having a bike stolen is an incredibly stressful experience, but the team here made me feel completely supported. As soon as it happened, I provided them with all t... Ver más

Valorada con 5 estrellas sobre 5

A superb team from start to finish. Everyone in the office was helpful, kind, and extremely supportive. Having people on your side who know what they’re doing can completely change an otherwise frustr... Ver más

Información sobre la empresa

  1. Seguros para bicicletas

Escrito por la empresa

BackPedal provides theft protection for bikes and ebikes. GPS trackers help recovery agents find and recover your bike after a theft. Insurance included as standard so you are fully protected.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(34)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What I love about BackPedal is its…

What I love about BackPedal is its mission to directly address bike theft—it’s empowering to see a solution that not only protects cyclists but also promotes peace of mind for bike owners. The thoughtful approach and innovation behind BackPedal truly stand out, making cycling safer for everyone.

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

BackPedal is sort of like magic

BackPedal is sort of like magic! When our family cargo bike was stolen it was devastating. The team at BackPedal were super responsive and kept us in the loop for the entire recovery process. When it was taking longer than anticipated to find the bike, they arranged for a rental so that we could get back on the road. I had given up hope after a few weeks but somehow my bike was located and BackPedal got it back! I was shocked to find it in really good shape and we were all so happy to be reunited with it.

One of the things I really love about having BackPedal is that it has restored my confidence about cycling and locking my bike up all over London. I used to be so hesitant about cycling to places where I wasn't sure about the options for parking but I don't have the same fear now. If the worst happens and the bike is stolen, I'm confident that I'll get it back!

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing, they recovered my bike within 12 hours. Very impressed. And very good communication

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Fairy Godfathers of Bike Theft

After having recently suffered a bike theft, my tracker installation was like being visited by a fairy godfather of bike security. I was informed of all the latest trends in bike theft and got some great advice on avoiding it in future. He is a man with a purpose and clearly passionate about combating bike theft by empowering Backpedal customers and raising awareness.

Julian was completely tooled up, there was nothing he didn't have to hand to complete the task - multimeter, soldering iron, drill, I was really impressed.

When it came to hiding the trackers - he's a creative genius, he hid mine in a place that I would never have thought of and somewhere I'm completely confident that thieves will miss. He took into account the way I use the bike and the precautions I take to make the correct placement.

I was left feeling completely over the moon that I chose Backpedal, confident that my bike is as well protected as it can be (after investing in a Diamond rated lock).
Julian was absolutely amazing. Thank you.

4 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service

Incredible service. My bike was returned within 36 hours of having Back Pedal start the search with thoughtful and transparent communications throughout. I count myself very lucky to get the bike back and this is completely down to Back Pedal. Brilliant team and can’t recommend them enough - it should be part of all bike insurance.

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

I didn’t think this technology existed! My bike was stolen and a few hours later I had it back. Simple as that- worth every penny!
Great interaction with the team, seamless effort - guys did a great job!

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience - from moment reported Bike stollen, team acted fast in locating through the GPS and within 7hrs the Bike was recovered and back in my possession!

30 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for the kit in April

Paid for the kit in April. Very long story but the tracker still doesn't work (2nd), the company is still trying to get subscription out of my bank (good thing I'm on another card now) and haven't refunded the original payment.

8 de septiembre de 2024
Opinión espontánea
Logotipo de BackPedal

Respuesta de BackPedal

Hi Heggy, apologies that this didn't work for you initially.

We will definitely get this fixed for you and no money will be charged until after your bike is protected.

We've been in touch separately to get this resolved directly for you with our mechanics.

Thanks, James (Founder & CEO)

Valorada con 5 estrellas sobre 5

Bike recovered

I had the misfortune of having my bike stolen. I would never have got it back if it weren’t for Backpedal who tracked it and returned it to me.
Communication was excellent along with the service they provide.
I cannot recommend them highly enough.

13 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivered on expectations - recovered my bicycle!

The team at BackPedal provided clear guidance on the subsequent procedures and what to anticipate throughout the process after my bike was stolen. They maintained constant communication with me and, with the diligent efforts of their tracking team coupled with innovative technology, successfully recovered my bike within 24 hours. I extend my sincere appreciation to Richard for his consistent updates and to Julian for the swift recovery of my bike. I wholeheartedly endorse BackPedal for anyone seeking effective measures against bike theft. Thank you!

24 de marzo de 2024
Opinión espontánea

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