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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had the best experience with Bagista together with June and her colleagues which helped me choose and purchase my dream bag very effectively and patiently guided me through the process. June is a hi... Ver más

Valorada con 5 estrellas sobre 5

Bagista customer service via Dominykas was a pleasant experience. He went out of his way to ensure the product was packed with love and care. The listing only offered a dust bag but he arranged me a b... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service, I bought a bag but I needed it delivered to a different home on a particular day and they smashed it. Really helpful and the quality of the bag was exactly as described and p... Ver más

Valorada con 5 estrellas sobre 5

Purchased online which is always quite scary for larger purchases but Sauda was great with communicating and answering my questions to ensure I made the right the choice! Absolutely love my bag and wo... Ver más

Información sobre la empresa

  1. Compras y moda

Sobre Bagista

Escrito por la empresa

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1611)

152 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, extremely friendly and professional staff. The process was very efficient, and I'll be back to sell other designer items. Thank you so much!

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience

Absolutely wonderful experience purchasing my Hermès hand bag from Bagista. So helpful when I initially couldn’t decide which size to buy. My bag was delivered the next day in pristine condition. Would definitely purchase again in the future and recommend to others.

9 de agosto de 2026
Valorada con 5 estrellas sobre 5

Amazing in store visit

Amazing in store visit, the girls are so knowledgeable and patient! Absolutely love my new bag, thank you!

29 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

I had such a great experience with Bagista! The team was incredibly helpful, professional, and attentive throughout the whole process. Everything was handled smoothly and efficiently, and my bag was sold without any problems. The whole experience was completely stress-free, and I felt very well looked after from start to finish. I would definitely recommend Bagista to anyone looking to sell their designer bags. Thank you for the amazing service! ⭐️⭐️⭐️⭐️⭐️

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company to buy from. Honest and accurate description of the bag I received. Communications were good too. Responding out of hours via message. I would definitely recommend Bagista. Dominykas was very helpful.
Delivered next day via UPS.

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chanel bag sale

Had an amazing experience with Bagista from start to finish. They were able to sell my Chanel Small Classic Flap quickly and at a price I was happy with. The authentication process was fast, the photography was professional, and they kept me informed throughout. From drop off to receiving payment, the whole process was smooth and transparent. I would highly recommend Bagista to anyone looking to sell a luxury item professional, trustworthy and efficient

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had the most amazing service

I had the most amazing service from Bagista. I contacted them with a very specific request, at short notice and they were amazing at making this happen. The bag was better than expected quality wise and the care and detail were amazing. Exceeded all expectations

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly professional

Highly professional, reputable reseller
They have just converted an unused Chanel bag that has been sitting in my cupboard into cash. Easy smooth transaction. Highly recommend

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

I have never shopped here before and was really delighted with the service. Lovely phone calls to confirm everything, very swift delivery and a wonderfully well wrapped bag. The bag is just perfect, and as described. Would totally recommend this company!!

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the moment I purchased the Chanel…

From the moment I purchased the Chanel bag I received excellent customer service. The bag was gorgeous and as described - i'm so pleased to have found a reseller I can trust. Thank you so much Bagista - love my new bag!!

6 de agosto de 2026
Valorada con 5 estrellas sobre 5

I can’t thank Dominykas enough for…

I can’t thank Dominykas enough for helping me purchase my dream bag. He responded so quick and was extremely helpful with my purchase ensuring my bag was delivered quickly and with care. He also sent me over more photos of the bag I was looking at and answered any questions I had. I am over the moon with my bag and experience with Dominykas at Bagista❤️

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Henry

Terrible experience

4 de agosto de 2026
Logotipo de Bagista

Respuesta de Bagista

Hi Henry,

We’re sorry you consider this a “terrible experience”, but we make no apology for carrying out enhanced security checks on a purchase of over £23,000.

Despite repeated pressure to process and release the order quickly, our team followed our verification procedures. During those checks, a number of serious discrepancies arose, including inconsistencies between the details provided, the name/email information and difficulties verifying the intended recipient using the contact details supplied.

Given the value of the transaction and these discrepancies, we made the decision not to fulfil the order.

Subsequently, we received notification from HSBC concerning suspected fraud involving funds belonging to one of its customers. This reinforced that withholding the order was the correct decision.

Bagista takes payment fraud extremely seriously. Our responsibility is not simply to dispatch a £23,000 Hermès bag because somebody is pressuring us to do so; it is to ensure that the person purchasing it is legitimately entitled to use the funds involved.

We will never knowingly provide a Mini Kelly purchased using somebody else’s hard-earned money.

We stand entirely behind our decision not to fulfil this transaction.

Many thanks
Team Bagista

Valorada con 5 estrellas sobre 5

Authentic luxury handbags, outstanding customer service and complete peace of mind.

I had a fantastic experience purchasing my Hermès Birkin 30 from Bagista.

The bag exceeded my expectations. It was exactly as described, absolutely beautiful, and in immaculate, box fresh condition. It honestly looked even better in person, and it was clear that every detail had been accurately represented. Buying such a special piece online is a big decision, but from the moment I opened the box I knew I’d made the right choice.

From start to finish, the communication was excellent and the whole process felt professional, smooth and reassuring. Shortly after placing my order, a member of the Bagista team called me to arrange a suitable delivery date, which was a lovely personal touch. The delivery company then contacted me separately with a two hour delivery window, so I knew exactly when to expect my parcel.

The delivery itself was exceptionally well handled. Given the value of the item, Bagista clearly take security seriously. The parcel was sent using a secure delivery service with additional verification checks, including photo ID on delivery, which gave me complete confidence that such a high-value purchase was being handled appropriately.

This was my second purchase from Bagista, and I am certainly a very happy returning customer. I would highly recommend them to anyone looking for an authentic luxury handbag, outstanding customer service and complete peace of mind.

26 de julio de 2026
Valorada con 5 estrellas sobre 5

First time selling a high-value luxury…

First time selling a high-value luxury bag here and thoroughly impressed. Fast, friendly, and completely honest service with no hidden surprises. It’s a highly professional, well-managed private shop. If you want a safe and trustworthy transaction, look no further!

26 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best designer reseller out there

The best designer reseller out there! The service is excellent and they are very willing to help you with the bag you want to buy. Very fast communication and delivery to the Netherlands. Would definitley recommend.

23 de junio de 2026
Opinión espontánea

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