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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had the best experience with Bagista together with June and her colleagues which helped me choose and purchase my dream bag very effectively and patiently guided me through the process. June is a hi... Ver más

Valorada con 5 estrellas sobre 5

Bagista customer service via Dominykas was a pleasant experience. He went out of his way to ensure the product was packed with love and care. The listing only offered a dust bag but he arranged me a b... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service, I bought a bag but I needed it delivered to a different home on a particular day and they smashed it. Really helpful and the quality of the bag was exactly as described and p... Ver más

Valorada con 5 estrellas sobre 5

Purchased online which is always quite scary for larger purchases but Sauda was great with communicating and answering my questions to ensure I made the right the choice! Absolutely love my bag and wo... Ver más

Información sobre la empresa

  1. Compras y moda

Sobre Bagista

Escrito por la empresa

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1611)

141 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect condition YSL crossbody bag!

First time I'd used Bagista, ordering a small YSL crossbody bag. Came quickly and it is perfect! You wouldn't know it's preloved! All the details included in the box. Great service and would recommend. Will definitely use again. Thank you!

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

Found a bag I loved , I had to WhatsApp in the evening and got a prompt response. Bag was held till I completed bank transfer and sent next day .. bag is perfect .. excellent all round .. will use again..

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Whole Experience Breakdown

1. Context
• Been to x6 different stores to enquire selling my Mini Lady Dior
• Bagista was my final stop recommended by a previous shop
2. First Impression
• Attended to ASAP
• Handled my item with care
• Went through proper/transparent/impartial procedures
° Explained each step in detail
° Valued my item reasonably
° Authenticated my item quickly (2-3hours)
3. My offer
• Consignment > 2nd highest amongst options w professional recommendation
• Buy out:
° Cash buy out
° Store credit buy out > housed beautiful pieces to trade for
4. Verdict
I walked out with a mint condition, black, medium, saddle bag in exchange and LOVE IT

Thank you, Mindy ❤️

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company and excellent service

Very straightforward website to use. The company sent me photos of my bag being packed at every stage which was very reassuring . The bag was sent out immediately and the company followed up with me after to ensure it had arrived. The bag was wrapped beautifully . Very pleased with every aspect of the service I received

17 de octubre de 2025
Valorada con 5 estrellas sobre 5

As a returning customer

As a returning customer, I’m continually impressed by the exceptional service — consistently smooth, professional, and effortless from start to finish. I wouldn’t trust anyone else. Highly recommended.

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They want you to leave your Hermes bag with them for authentication, yet they do not offer any paperwork or insurance if something happens to your bag whilst in their possession

Since I did not have the option to reply to your arrogant and disrespectful answer to my previous review, I will write another review and my answer is :
First of all, you do not even have the decency to sign your reply, but you address me by my supposed name.
It is public knowledge who the owner of the store is and it is certainly not you, the guy who replied to my review and harassed me by sending me long messages on my personal number.
Second, my bag is authentic and I did not mind you authenticating it. But what was a red flag for me is that you wanted me to just simply give you my Kelly bag and leave it with you! Without no paperwork, no insurance! You say you have a « strict, non-negotiable authentication protocol ». Fine by me. But I also do not negotiate to leave my bag with you without being covered by an isurance if something happens to it. I paid for this bag £25000 ! Not once have you assured me: « if something happens to your bag during our « strict non-negotiable authenticity protocol », we will cover the cost! Here is the paperwork to sign with obligations for both parties involved. »
That is what a professional shop would do if it appreciates its customers. Have you forgotten I spent more than £80000 in your shop? And you talk like this to me and ask me to trust you? Like I very well said on your CCTV: you are a vindictive person. Your poor answer to my previous review just reinforces it: you show no respect for your returning customers and treat them like cash cows.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth and Satisfying Selling Experience

Most importantly, my goal of selling my pre-loved bag was successfully achieved with Bagista. The overall experience was pleasant — their service was efficient and fast. Emma, my consultant, was friendly, helpful, and guided me seamlessly through the entire disposal process.

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

Mindy at Bagista made selling my bag so easy! She was professional, kind, and kept me updated. Everything went smoothly and quickly. Highly recommend!

18 de octubre de 2025
Opinión espontánea

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