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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered some 16th Birthday balloons which arrived in great time for the occasion the balloons were so lovely they have lasted well over two weeks & are still up as I write this review. Great purchas... Ver más

Valorada con 5 estrellas sobre 5

Great service! I made an error on my order then emailed asking for changes - Dave replied very promptly saying the changes had been made and thanking me for my order! I paid for a Saturday morning... Ver más

Valorada con 1 estrellas sobre 5

Paid £6.99 extra for delivery before 1pm on my wifes birthday but DPD couldn't find her place of work a college with 800 students.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

799 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very Happy

Very Happy! Balloon Monkey will be my go to for future celebrations. Balloon was really well blown up, personalized photo card was perfect and candy a plus. From California USA with love.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Ordered a balloon and gifts for my poorly grandson. Parcel was delivered on time, in perfect condition and he enjoyed it very much. Would highly recommend and will be ordering again very soon. Thank you for a great service 😊

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt refund

My photo helium balloon arrived semi deflated due to transit problems. I was refunded the same day I notified the company. Good prompt service.

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Company and Balloons!!

Absolutely “ Thrilled” with the 90th Birthday balloons for my mother-in-law So beautiful…. And well packed and speedy delivery!! Superb company!! Thank you !

3 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exactly as ordered and on time

I ordered a monster truck balloon for my nephew's fourth birthday. The item is good quality, exactly as shown and arrived inflated and safely packaged in an enormous cardboard box on the date I had requested. I even got a free chocolate bar inside the box!

The only thing I could have done without was the hundreds of pieces of loose confetti also placed in the box with the balloon. I'm sure this was done with the best intentions - a nice 'finishing touch' perhaps - but in reality it just became something I had to carefully tip out of the box straight into the bin to avoid making an irritating mess all over the floor.

Even so I'm very happy with the service and will definitely use again.

13 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Photo Balloons

I wanted a photo helium balloon for my partners 50th. I found Balloon Monkey to be quick to respond, answered my questions and did just what I asked for. Would definitely recommend

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Granddaughter delight

Ordered a unicorn balloon for my granddaughter arrived on the specified day before lunch excellent quality and judging by the squeals of delight from my granddaughter it was spot on

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I recently ordered some Balloons with named delivery date the day before my daughter's birthday. Unfortunately the courier (three letters - you know!) failed to deliver the actual day and rearranged for the next day being her actual birthday. Received updates of delayed delivery twice which came and went and the balloons still not arrive.

Contacted Balloon Monkey to advise of the position and Dion dealt with it wonderfully.

Yes I was disappointed the balloons did not arrive, but that was down to the Courier failing on more than one occasion.

Would I use Balloon Monkey again - most definitely, purely on customer service (something which is sadly lacking from other companies these days).

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely quality balloons and great customer service

I had an issue with the delivery (no fault of Balloon Monkey but the carrier they use). I contacted customer services and they dealt with my query promptly and refunded the additional delivery charges I paid. The balloons were delivered a day late but that aside, they were lovely and exceeded expectations. I used them last year as well with no delivery issues that time. Will use them again.

29 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Balloons

I have ordered balloons from this company a few times now
The balloons are beautiful
Delivery is excellent
Absolutely fantastic company
5 out of 5

30 de octubre de 2024
Opinión espontánea
Logotipo de Balloon Monkey

Respuesta de Balloon Monkey

Many thanks for taking the time to review our family run company! It really does mean alot to all of us.

Valorada con 5 estrellas sobre 5

Would recommend!

Have ordered from balloon monkey for years - always arrived on time and well inflated, lasting for days. Would highly recommend!

29 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve used balloon monkey a few times…

I’ve used balloon monkey a few times now and they have always provided great quality products, on time, right location and you can actually speak to a person. They get back to you swiftly with any queries. Thoroughly recommend.

26 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customers for 10 happy years!

Love this company. 🎈 Been shopping with them for literally 10 years! Their ballon’s being such joy to the receiver and their website is great to navigate. Tracking of parcels is also really slick, and they’ve always delivered on time. Great selection of occasions - and their new video upload is a great treat for our relatives overseas. Will hopefully keep shipping with them for another 10 years!!

21 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer support

The customer support has been incredible. I needed a replacement balloon and the response was swift, helpful, sincere and a replacement was sent out next day. I’ve been ordering balloons from Balloon Monkey for years. Such a great company and customer service.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

There was a problem with my order on arrival as it had been damaged during delivery. I emailed the team to explain the issue and had an almost immediate response. The team were so helpful and offered me a fantastic resolution to the issue, really went over and above to ensure I had a perfect balloon display re-delivered the very next day. Thanks to Dion and all the team at Balloon Monkey, you really made my day and I will most definitely be a repeat customer.

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer Service

This is the third time I have used Balloon Monkey and each time the service and delivery has been exceptional! The first time I got the date wrong and they amended it immediately for me.
Thursday was my Grandsons birthday and the balloons were amazing and arrived on time and were amazing

26 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really happy with this company

Really happy with this company. The balloons were as expected and arrived very quickly. They looked really good and I felt care had been taken in putting them together (I ordered a balloon bouquet). They are still up after a month (although a little deflated). I would highly recommend this company. Easy to order online and reasonably priced too.

22 de agosto de 2024
Opinión espontánea

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