Bambee Opiniones 

1616
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bambee started off as a positive experience, but in December 2025 they changed their pricing structure and now we are receiving random charges in July 2026 for something in January. Additionally, we u... Ver más

Valorada con 1 estrellas sobre 5

This software is pretty useless - functionality and solutions both lackluster. There are definitely better options out there. Also had a bad experience trying to cancel - 1 day after renewal, they sti... Ver más

Valorada con 5 estrellas sobre 5

My experience at Bambee HR has been great thus far. I run a small business in San Diego and as you may know, there are lots of rules in California, and then San Diego County adds its own level of comp... Ver más

Valorada con 5 estrellas sobre 5

HR Manager, Sierra from Bambee, is an absolutely delight to work with! From what I can tell, Bambee has done a great job with diving the work load, allowing Sierra to assist me in a timely manner. Whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesoría de recursos humanos
  2. también en la categoría
  3. Consultoría de negocios e informática
  4. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Our innovative approach to HR brings you a dedicated HR Manager to help with everything from written policies to terminations, an in-depth HR audit to assess your current business, find compliance gaps, and build a roadmap for fixing these gaps, plus a self-service portal to centrally store your HR documents AND manage electronic signatures by your employees.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(1616)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Was charged $3400 subscription fee

Was charged $3400 subscription fee. Wasn't informed of the charge. Now they are telling me I have to wait 30-45 to get the money back....IF I get it back.

BEWARE!!!

31 de agosto de 2026
Opinión espontánea
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Respuesta de Bambee

We are truly sorry to hear about the unexpected charge and the frustration this situation has caused. If you could contact us with your account information (or email us at help@bambee.com), we can review your account and reply with a clearer status and faster timeline. Hope to hear from you soon!

Valorada con 1 estrellas sobre 5

Do not use. Randomly charges our CC.

Bambee started off as a positive experience, but in December 2025 they changed their pricing structure and now we are receiving random charges in July 2026 for something in January. Additionally, we used their online sexual harassment training and selected the one-time purchase. Then a year later, we will hit with an auto-renew when we were not on a renewal plan. They randomly charge our credit card. We will be looking for a new partner.

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. This is a scam. They have no way to download your files. They do not respond. Most of the “advice” you get is from AI chatbots. They successfully defrauded us out of thousands of dollars and gave us basically nothing in return. You also end up paying for “training” that you do not use. This is no more than a google drive for your HR files and an AI bot to ask questions to.

26 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was a Bambee HR customer for several…

I was a Bambee HR customer for several years and my overall experience was extremely disappointing. They added charges to my account without clearly obtaining my approval beforehand, and it often felt like fees appeared out of nowhere. When I decided to leave, they made it as difficult as possible to download my own records, forcing me to retrieve each document one by one, which came across as punitive and unprofessional.
This is the first review I’ve written in 40 years , and I’m only writing it because I feel other small employers should be warned. In my experience, Bambee HR is not a company I can recommend. I strongly suggest looking elsewhere for HR support.

24 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I was overbilled at a much higher tier…

I was overbilled at a much higher tier without my consent. I tried Bambee HR at the “teaser” introductory rate and recieved good advice on a single problem. The introductory rate then converted to their highest (1,299.00) per month. I did not use the service again and found that I was billed the next two months for the service. I immediately contacted Bambee HR to discuss the problem with a very polite representative who told me I would receive notice of a possible refund of the second billing cycle since I was not actually using the service. I received no follow up communication.

Their billing is highly deceptive. Do not agree to their “ terms of service” without a full understanding that you will be “taken to the woodshed”. I am a small business with 15 employees. My fee should have been no more that $400 per month. I’m sure they stalled discussing my single employee issue to lapse the introductory rate in order to bill at the highest tier. No refund offered.
They will not be around long with this type of behavior.
AVOID the TRAP.

18 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This software is pretty useless.

This software is pretty useless - functionality and solutions both lackluster. There are definitely better options out there. Also had a bad experience trying to cancel - 1 day after renewal, they still charged the full new 2 years and quoted their TOS as the reason for no refund. Guessing they won't be around much longer.

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy paperwork for review.

1 de diciembre de 2025
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Respuesta de Bambee

Hi Teresa, thank you for the five-star review! We appreciate your positive feedback and are happy to hear the paperwork process was easy. If you need anything else as you continue using Bambee, we're always here to help!

Valorada con 1 estrellas sobre 5

New website set up hard to understand

New website set up hard to understand. In able to use or contact Bambee

9 de octubre de 2025
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Respuesta de Bambee

Hi Dusty, thank you for sharing your experience. We know that adjusting to a new platform can take some time, and your account manager has already reached out to offer one-on-one help with navigating the site. We look forward to connecting soon and helping you feel confident using Bambee!

Valorada con 5 estrellas sobre 5

Helpful direction of FMLA laws

Our private small practice relies on Bambee HR to help us navigate the HR laws so that we are appropriately handling difficult and day to day situations.

3 de noviembre de 2025
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Respuesta de Bambee

Hi there, hearing that our team’s direction on FMLA and HR compliance has supported your practice means a lot to us. We value the trust you place in Bambee to help navigate challenging and day-to-day HR matters alike. Thank you for the review!

Valorada con 4 estrellas sobre 5

Easy and straightforward

Everything was easy and straightforward. I believe I did what was needed. The employee states he never received anything from Bambee regarding his write ups.

22 de octubre de 2025
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Respuesta de Bambee

Hi there, thank you for your review! We're happy to hear things went smoothly overall. In some cases, employees may need to complete a quick setup step before receiving certain notifications or documents. Our team would be happy to walk through that with you—please reach out to us at help@bambee.com so we can make sure everything is set up correctly.

Valorada con 5 estrellas sobre 5

The manager was very professional and…

The manager was very professional and explained what she would do to help me.

Thank you,
Junia

10 de febrero de 2025
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Respuesta de Bambee

Hi Junia, we're thrilled to hear that your manager provided such a professional and helpful experience. We'll be sure to share the feedback with the team. Thank you for taking the time to leave a review!

Valorada con 5 estrellas sobre 5

The welcoming professionalism

The welcoming professionalism afforded me from the get go. although I have many more questions I feel confident they will be answered. Bambee makes me feel like I have an HR team.

30 de octubre de 2025
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Respuesta de Bambee

Hi Wanda, it means a lot to know you've felt welcomed and supported from the start. Our team is always here to help, and it's great to hear we've been able to give you that HR team experience. Thank you for sharing your feedback!

Valorada con 5 estrellas sobre 5

Always supprtive and in time with…

Always supprtive and in time with knowledge

30 de octubre de 2025
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Respuesta de Bambee

Hi Lia, we're happy to hear that you've had a supportive and timely experience with our team. Thank for sharing this and we are glad to be apart of your business journey!

Valorada con 5 estrellas sobre 5

That they are handling everything…

That they are handling everything related to HR which frees my time to handle other aspects of the business

30 de octubre de 2025
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Respuesta de Bambee

Hi Irina, we're so glad to hear our support is helping you focus on other aspects of the business while Bambee takes care of HR. That's exactly what we aim to do, thank you for sharing your experience!

Valorada con 1 estrellas sobre 5

Harassment

I’ve asked Bambee multiple times over the past month to stop contacting me, yet I continue to receive multiple unsolicited calls every single day. I have an answering service, so each one of these calls costs me money.

Liam Olsen has been completely unhelpful and unresponsive, and the outreach hasn’t stopped despite my clear requests. This is not just aggressive marketing — it’s harassment.

If I’m experiencing this, I’m sure many others are too. This is unethical and predatory business behavior. Bambee should be ashamed of how they operate.

4 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Is a waist of time

Is a waist of time! Not professional at all. They start with you and then, leave you in limbo. Terrible…

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero stars, I would

If I could give zero stars, I would. Bambee HR has been one of the most frustrating, incompetent service providers I’ve ever worked with—and I’ve been a customer for several years.

Their support is essentially non-existent. Good luck trying to get a real human to respond to anything in a timely manner. When you do get someone, it's often a generic response or a redirect. The platform itself is painfully slow, glitchy, and nearly impossible to navigate efficiently. It feels like software that was half-built, then forgotten.

**Worse—**and this is critical—they do not give you full access to your own employee data. I’ve had payroll runs missed, major glitches in pay calculations, and recurring issues that no one at Bambee ever seems able to explain, let alone fix. These aren’t minor inconveniences—they’re catastrophic for a business trying to take care of its people.

The final straw? They abruptly discontinued both their Time & Attendance and Payroll services without offering any transition support. No plan. No warning. No help. Just “we’re done”—figure it out on your own. It was a complete abandonment of responsibility.

To make matters worse, they have the audacity to raise prices while offering less and less. Every year, fewer features, more problems, higher bills. Their service is laughable—if it weren’t so damaging, it would be comical.

I promise this isn’t just a case of one bad experience. This is a systemic failure of a company that markets itself as small-business-friendly and then leaves you high and dry when it matters most.

Do yourself a favor: stay FAR away from Bambee HR. There are far better solutions out there that actually care about your business, your people, and your time.

20 de mayo de 2025

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