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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tried to return an unused, just received cell phone case and strap because it was too long and I am a short person. I was told because I opened it that it was now considered "used" and was not eligib... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am so impressed with the customer service of Bandolier! I purchased a phone case with a strap and wallet a while ago and absolutely love it. Unfortunately, the clasp on the leather strap broke. I w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Late arrival for products they claimed are leather but are nothing but cheap plastic. Am beyond angry as this is the third one I bought over the years. My iphone 13 case was beautiful leather as was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently requested a warranty replacement for my Remi Magnetic Zipper pouch via Bandolier’s online support on a Sunday evening. I was contacted via email the next business morning that a replacement... Ver más

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

Bandolier is the stylish, hands free, crossbody iPhone accessory that ensures your iPhone is always within reach.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 34% de las opiniones negativas

Suele responder en menos de 2 semanas

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3,1

Todas las opiniones

(376)

67 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love my Hailey side slot black…

Love my Hailey side slot black Bandolier and been using for several years! My daughter got exactly the same one for her iPhone 13. I get tons of compliments whenever I’m out and about and I’m stunned that they are clueless how I ordered my set. I have the matching stand, the Bluetooth v case and my Hailey case!! Amazing customer service too!!!

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service

The company told me they would honor the sales price after I bought and paid full price for the item. After I ordered the item and sent them my new order number they stopped responding and have been ghosting me for a week. Be careful ordering from this company. Will definitely not be buying from this company again.

30 de mayo de 2023
Opinión espontánea
Logotipo de BANDOLIER

Respuesta de BANDOLIER

Dear Ms. Missroon, we think there may be some confusion. We responded twice to the Facebook channel email we received and didn't get a response. We just forwarded you the two emails we sent previously if you'd like to check your email. As you can see from the many ratings below, we do respond quickly to customers. Review your email and you'll see this matter was resolved once we new you placed a new order.

Valorada con 5 estrellas sobre 5

I absolutely LOVE Bandolier!!

I absolutely LOVE, LOVE, LOVE my bandoliers! I have a few colors and always get tons of compliments. I literally wear one everyday! I have already given a few as gifts to a couple of friends and I literally just bought 3 Holsters to give as gifts to my ladies' club retiring Officers. The Holsters are a wonderful idea looking forward to more colors! Best Present Ever!! Great, prompt, professional customer service!

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer service

Incredible customer service. I contacted Bandolier regarding a product and they were extreme responsive and helpful. This is rare I today’s online business world. Based on this, I will continue to buy from Bandolier.

3 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been using Bandolier since 2020…

I've been using Bandolier since 2020 for all of my iPhones. The straps, charms and wristlets are so cute for my different phone cases. The Customer Service is outstanding and any questions or concerns I have, they always take care of and in such a timely fashion. They are simply the best!

29 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phone Case + Billie Crossbody!

I love this phone case and the Billy crossbody! I wear it all the time, I don't need a purse anymore!

To my kid's soccer games, errands, it has everything I need without having to drag a bag around. I am obsessed!

25 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

You can now say good bye to leaving my…

You can now say good bye to leaving cell phones or handbags at restaurants, restrooms, etc. Hello Bandolier cross bodies and zipper pouches! I am beyond happy with the super cuteness and easiness of these gorgeous gems .
Another plus is the awesome 5 ⭐️ customer service!
Thank you Bandolier .
Your customer for life ,
Jet Rhys Cary ❤️

18 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service Rocks

Even before receiving my iPhone case, I was impressed with Bandolier's customer service operation. When I realized I had forgotten to apply the first-time discount code to my purchase, I contacted them, and they quickly responded with a clear solution. They refunded the 10% discount without any hassle. It's clear that Bandolier values its customers and provides excellent service.

12 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Bandolier!

I love Bandolier! I just purchased my third set of a phone case carrier and pouch and I love them all. I don't know how I ever lived without them before. I have also bought Bandolier for gifts. The quality is fabulous! What I am most impressed about with Bandolier is their excellent Customer Service. I ordered the wrong size phone case with my last order and they immediately took care of it. I just noticed a hook on one of my straps wasn't completely straight. I sent a picture and explained what was going on. They said their warranty covered it and are sending me a new strap right away. It is unusual for a company to respond so quickly and stand by their products the way Bandolier does. I am impressed!

11 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Standup Company!!!

I have been using Bandolier for many years. First received as a gift and second , purchased myself. Love the product. Had an issue recently with the strap. Asked for a replacement hook. They immediately wrote back and said they don't have replacements but I should send a picture and order info. Although it was beyond the warranty, they immediately sent a new case. It is nice to see a Company that graciously stands by their product

4 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service ❤️

I have ordered a few things from Bandolier and absolutely LOVE their products!! Everything is amazing quality and beautiful in person. With my last order, there was an item missing but they were quick to respond and handled everything quickly with very friendly service!

21 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing product and customer service!

Received my bundle and 10/10 quality right away! However, I quickly lost my excitement when I realized my own error - I ordered the wrong size case. Within TEN MINUTES of emailing customer service I received the most helpful response. I appreciate the amazing customer service and can’t wait to use my amazing crossbody when the correct size arrives!

4 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service!

A discount code didn't get applied to my purchase. I sent an email and got a response in less than an hour and then a refund minutes later. Wow! Impressive customer service. If I could get that kind of service from my cell carrier, my headaches would go away. Thank you Bandolier. Great product by the way.

4 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Bandoliers customer service is amazing. Had a problem with my order and emailed them and less then 10 minutes later they emailed me back and fixed it! So thankful and impressed.

12 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Elegant, useful and well made

Very promptly sent. Really well made, beautiful pieces, useful and elegant. Loving the phone case and just bought the expansion pouch and purse for a friend and it looks wonderful. Now saving for the utility belt. Great customer service too. Big fan!

10 de marzo de 2023
Opinión espontánea

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