Not a good experience
Not a good experience. Without cause our order was cancelled and we had to lock out our credit card as it appeared that a partial refund had been made. We lost funds due to "currency fluctuation" and we won't be ordering again.
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Not a good experience. Without cause our order was cancelled and we had to lock out our credit card as it appeared that a partial refund had been made. We lost funds due to "currency fluctuation" and we won't be ordering again.
I worked for this company as a full-time backend developer for over a year. Unfortunately, the experience turned into a serious issue that affected my career and financial stability.
They initially hired me under a direct employment contract. Later, without clear communication, they suddenly changed my contract to make it look like I was a freelance worker under a different country’s laws — even though I lived and worked in Egypt and followed their working hours, internal systems, and daily clock-in/out requirements like any regular employee.
The company provided equipment and required us to sign official documents to acknowledge that we were full-time workers. But when they decided to terminate me with no notice, while my contract was still valid, they refused to pay the remaining salary and claimed that I had no rights.
When I asked to return their equipment with a proper authorization letter and receipt (basic legal procedure), they stopped responding and instead sent threats. I later learned that other workers were also dismissed suddenly without compensation.
I am currently consulting legal professionals about labor misclassification, wrongful termination, and unpaid wages.
One of the most disrespectful companies we have ever experienced We ordered a bank note in 2024 our bank verified they received our payment 16 months later we have never received the bank note or our refund
We contacted MARVIN who took our payment and address by phone he said they are contacting fedex to investigate
We emailed the CEO Abdullah several x a week Not one response
Not one apology from the CEO, the supervisor Christie or customer service Marvin or Joy
They have ignored our request to refund or resend the note
We find out yesterday Marvin wrote the wrong address that is why we never received the note
For a month their phones were not working
We spoke to Joy and she also did not seem to care and promised Christie the supervisor would call us at 8 am
She never did
We need bank note world to have integrity and respect to their customers and refund our payment or resend us our note asap
Our lawyers are now contacting them and our bank
The lack of caring for their customers and the stress they have put my family thorough is unacceptable
Thank you for reading
GOD BLESS
I recently purchased a collectible banknote and a silver coin from Banknote World, and I am beyond impressed. The banknote arrived in flawless condition, with vivid colors and remarkable detail. The silver coin was equally exceptional, boasting a beautiful design and excellent quality.
What truly stood out was the seamless shopping experience — fast shipping, secure packaging, and excellent customer service. Banknote World has become my go-to source for premium collectibles. Highly recommended!
Monday, April 28th, 2025:
I’ve been with banknoteworld for over four years and they’ve been nothing but professional, expedient and a godsend for myself and friends. Ken was my first representative, then Craig George (my personal hero), from there, Oussama was a tender hearted rep acting with such expediency and this led me to Warren and today.. a magical man, Omar Almandili was an effervescent lifesaver. I trust Banknoteworld and will continue to patron the establishment. Forever thankful. Be well and much grace to you all!💕🙏
I was charged twice and the customer service (Christy) has been completely unprofessional. I am now going to file a report with my bank to try to get my money back.
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