I have purchased many radios from Baofeng & always had good service. Buying direct from Baofeng gives you a wide choice of accessories rather than just settling for a standard radio from other ma... Ver más
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Consulta las opiniones de los clientes
No sign of order & very unhelpful CS agents! I ordered an item many weeks ago now, and have not received any updates other than a Royal Mail tracking number that just says the parcels awaiting... Ver más
La empresa ha respondido
Purchased two radios on 13th May and 15x days later they never arrived. Tracking information shows no dates and awaiting item. I have emailed Baofengradio.co.uk and they just keep saying wait 2 m... Ver más
La empresa ha respondido
Having just obtained my license I was looking for a cheap handheld as an introduction and doubt Baofeng can be beat at this price. I'm assuming that they ship once a week as the tracking notificatio... Ver más
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Excellent service...package arrived a…
Excellent service...package arrived a day early...contents perfect and was on air rapidly. Love the UV-5R III.
Excellent service.

Respuesta de Baofengradio
It arrived in good time
It arrived in good time, however it's for a birthday present next month so I can't be of anymore help
Order come not from UK but from Bulgaria
I've been waiting almost 3 weeks to…
I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!

Respuesta de Baofengradio
great quality radios
great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international
Very impressed with product and ease of purchase
Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!
Great products was delivered quickly.
The customer service worked fast
I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.
Good products, friendly support, tracking could be improved
I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.
Fake company fake reviews
Ordered programming cable 2 weeks ago, nothing has arrived. They provide a tracking number but no link to any courier company and it doesn’t work on royal mail’s website. No response at all from Baofeng uk. However I am being spammed almost daily with emails from them. Now that I have read similar reviews on here (ignore the positive reviews, they are obviously fake!) I realise I have messed up and should never have ordered anything from this cowboy company. Steer well clear!

Respuesta de Baofengradio
ONE MONTH DELIVERY !!! WITHOUT EXTERNAL BOX ITEM !!!
ONE MONTH DELIVERY !!!
WITHOUT ITEM EXTERNAL BOX !!!
Someone’s telling fibs
Emailed to chase my order, was told their warehouse staff need time to dispatch orders, so I said ‘okay so it hasn’t been dispatched yet?’
They then swear blind your item has been dispatched even though Royal Mail say it hasn’t entered their network yet. Then you tell them you really needed the item you ordered at the start of the week (Tuesday) for the weekend (like I genuinely do) and they tell you ‘We will rush the shipment for you’. How can they rush a shipment that’s already left them??
They then keep saying it’s just a delay in tracking information it’s Royal Mails fault, I should check it again in 2-3 days (on a 48 hour delivery service they used) I called Royal Mail and had a nice chat with a lady there. Gave her all the details and she confirmed the item hasn’t even entered their network yet.
It’s just a shame it lead to a negative review, just be honest, ‘no we haven’t dispatched it yet, we will be on it as soon as we can’ and we’d be happy

Respuesta de Baofengradio
Reasonably fast delivery service
Reasonably fast delivery service. Item well packaged and as described.
very good experience
very good experience, very active customer service, I'll come back
Excellent radios for the money!
Excellent radios for the money.Would be top marks, however, the fact that you do really need to reprogram the frequencies once you receive your radio is the only letdown.
Will come back
Products as aspected and good delivery, will come back when I need more
I was extremely pleased with both my…
I was extremely pleased with both my purchase and prompt service.
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