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Información sobre la empresa

  1. Tienda de canastas de regalos

Escrito por la empresa

New Hampshire Baskets is an online-based gift basket company serving customers across New Hampshire and beyond. Delivering meticulously curated gourmet baskets filled with artisan snacks, chocolate, wine, and spa items—with free delivery on orders over US $100. The company offers highly customizable baskets for personal, corporate, and seasonal gifting occasions, backed by attentive customer care and reliable fulfillment


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,5

Todas las opiniones

(6)

1 opinión en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 1 estrellas sobre 5

Absolutely horrendous company!!

Absolutely horrendous company!!!
False advertisement.
Low quality items.
Terrible customer service support

7 de agosto de 2026
Opinión espontánea
Logotipo de Basketsnewhampshire

Respuesta de Basketsnewhampshire

Hi Jennie, we're very sorry to hear about your experience and understand how disappointed you are.

We regret that the products and customer service you received did not meet your expectations. We take feedback regarding product quality, advertising, and customer support seriously and would appreciate the opportunity to review what happened.

Your concerns have been shared with our team for further review as we continue working to improve our products and customer experience.

Thank you for taking the time to share your feedback.

Valorada con 1 estrellas sobre 5

Stay away

Stay away! They failed to deliver the product ordered, refused a refund, and clearly could not care less. Total scam.

31 de julio de 2025
Opinión espontánea
Logotipo de Basketsnewhampshire

Respuesta de Basketsnewhampshire

Thank you for your patience while we looked into this. We want to be transparent about what happened, and it appears there has been a huge miscommunication on our part. We sincerely apologize for the confusing messages and the delay in getting you a clear answer.

The delivery status for your order is currently held up due to an address correction that's needed. While we work to provide the best service possible, some factors, after the order leaves our warehouse, are unfortunately out of our control. However, we understand that this is not an excuse for the poor experience you've had.

Please know that we are still trying to find the best way to improve our services, and your feedback will serve as a learning moment for us. This will help us provide better quality service in the future.

Again, we are very sorry for the frustration and inconvenience this has caused.

Valorada con 1 estrellas sobre 5

BROKEN ITEMS in Coffee and Macaron gift box!

I ordered a Coffee and Macaron gift basket for my boss's birthday and it arrived DAMAGED. The macarons were opened, broken, and soggy and when my boss emailed them to say it was damaged they would not replace them. They are offering a small refund to me for the damaged goods stating that it would cost them more to ship a replacement. This gift box was COFFEE AND MACARONS and half the order was damaged... when I called to complain, the customer service rep parroted back the exact same language, not offering any alternatives to make it right. Will never be ordering from this terrible company again.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better care of customers/attention to detail needed.

I'm used to getting info when my order is packed, on its way, delivered. I heard nothing and actually had to request the receipt as it did not come thru via email. I had to go back to the site and do a search for tracking the order to see where it's at, hopefully it will get there when due to, and I think it will but the attention to detail, the little touches are sadly missing and, at AUD pricing which is what mine was from here in Oz - it was an expensive gift to send and not get updates for. BUT the good news is it arrived on time and is huge and he is absolutely rapt so that makes everything worthwhile! Suitably impressed given he never got our cards at Xmas our his normal birthday card, so while the normal USA post is broken, this place repaired that situation in a bigger and better and happier way! Thank you.

14 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your money

I ordered a basket to be delivered to my husband at his work for Valentine's Day. It was delivered 2 days late (apparently there was a snow storm) but they just left it outside at a business. One of the items, the hot chocolate, was not in the basket. The cookies that were in there looked amazing, but were the worst cookies I've ever eaten, dry and gross tasting. We threw them away. I feel like I completely wasted my money and would never use this company again.

16 de febrero de 2024
Opinión espontánea

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