Bath Fitter Opiniones 

Respuesta de Bath Fitter

Hace 10 horas

Hello Dale,

Thank you so much for your kind words and recommendation! We’re thrilled you’re happy with your new walk-in shower and truly appreciate you taking the time to share your experience.

We hope you enjoy it for many years to come!

Warm regards, The Bath Fitter Team 😊

Respuesta de Bath Fitter

Actualizada hace 15 horas

We sincerely apologize for the frustration and inconvenience you experienced with your scheduled appointment. We understand how disappointing it is to confirm an appointment multiple times, only to have no one arrive or contact you with an update.

This is not the level of service we want our customers to experience, and we would appreciate the opportunity to look into what happened and address your concerns. Since we’re unable to identify your account from the information provided in your review, I have sent you a request for additional information so our team can follow up with you directly.

Thank you for bringing this to our attention.

Could you please provide your zip or postal code. That will allow me to determine the local office, as I am unable to find you in the system with the information your provided.

The Bath Fitter Team

Respuesta de Bath Fitter

31 ago 2026

Hi Neil,

Thank you for bringing this to our attention, and I sincerely apologize for the frustration and inconvenience you experienced.

I understand how disappointing it must have been to schedule an appointment, receive a confirmation, and then have no one arrive as expected. I also recognize how frustrating it would be to be transferred between teams without receiving a clear explanation or resolution.

This is not the experience we want our customers to have. I have shared your feedback with the appropriate team so we can look into what happened with your appointment and better understand where the breakdown occurred.

Thank you for taking the time to share your experience. We appreciate the opportunity to review this matter.

Kind regards,
The Bath Fitter Team

Respuesta de Bath Fitter

10 ago 2026

Hi Emelia,

Thank you for taking the time to share your experience.
We're delighted to hear that you're so pleased with your shower conversion and with the service Keith provided.
We will be sure to pass along your kind words to him. It's great to know that his professionalism, quality workmanship, and attention to cleanliness made a positive impression.

Thank you for choosing Bath Fitter, and we hope you enjoy your new shower for years to come!

Kind regards, The Bath Fitter Team

Respuesta de Bath Fitter

7 jul 2026

Hi Vincent,

Thank you for your wonderful review! We're so pleased to hear that Clayton provided an excellent experience and took the time to discuss all of your options, including safety features, fixtures, and design choices. It's great to know that seeing the transformation on his laptop helped bring your vision to life.

We appreciate your trust in Bath Fitter and are excited about the opportunity to help create a beautiful and accessible walk-in shower for you.

Thank you for considering us for your bathroom remodel, and we look forward to working with you!

Warm regards,
The Bath Fitter Team

Respuesta de Bath Fitter

Actualizada el 3 jul 2026

Hi Teri,

Thank you for taking the time to share your experience. We’re very sorry that your project did not meet your expectations.

Providing a smooth and professional experience from start to finish is important to us, and we understand your frustration. We would appreciate the opportunity to learn more about your concerns and discuss your experience further.

Please reach out to our Customer Care team at customercare@bathfitter.com or 1-800-892-2847 at your convenience.

Thank you for your feedback.

Warm regards,
The Bath Fitter Team

Respuesta de Bath Fitter

Actualizada el 13 jul 2026

Updated July.13th

Hello,

Thank you for sharing your concerns with us. We investigated the phone number you provided and can confirm that it is not a Bath Fitter phone number and is not associated with Bath Fitter.

We understand how frustrating unwanted calls can be and appreciate you bringing this to our attention. While we are unable to identify the source of the calls, we recommend blocking the number and contacting your phone service provider if the calls continue.

Thank you for your understanding.

Kind regards,

Bath Fitter Customer Care Team




Hello,

We are very sorry to hear about the situation you’ve described and understand how frustrating and disruptive this must be.

We want to reassure you that protecting personal information is extremely important to us. Bath Fitter does not sell customer information to third parties, and we have proudly been in business for over 42 years, serving customers with integrity. The calls you are receiving from unrelated companies or “loan” offers are not associated with our organization.

That said, we take your concerns seriously and would like to look into this further to ensure your contact details are handled appropriately within our systems. Please reach out to us directly at cs@bathfitter.com or 1 (800) 892-2847 -Please ask to speak to the Customer Care team, and we will make sure your information is removed from any communication lists.

We truly regret the inconvenience this has caused and appreciate you bringing this to our attention.

Kind regards,
Bath Fitter Customer Care Team

Respuesta de Bath Fitter

18 jun 2026

Hi Rebecca,

Thank you for your thoughtful review. We’re so pleased to hear that your installation was completed as promised and that our team provided a professional experience.

It’s especially meaningful to know your new shower brings you both comfort and safety following your recovery—and that you find it beautiful as well. Your recommendation truly means a lot to us.

On behalf of the entire Bath Fitter team, thank you again for trusting us with your project.

If there is ever anything more we can do, please don’t hesitate to reach out.

Wishing you continued comfort and all the best in your recovery!

Warm regards,
The Bath Fitter Team

Respuesta de Bath Fitter

25 may 2026

Hello,
Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience.

We appreciate you sharing these details and your patience—it helps us ensure your concerns are reviewed and addressed appropriately.
This is not the level of service we aim to provide, and we understand how important it is for everything to be completed with care, especially given your situation.

Please feel free to contact us directly or provide your zip or postal code in a private message so we can ensure the appropriate team follows up with you as soon as possible.

Thank you again for your feedback.
The Bath Fitter Team

Respuesta de Bath Fitter

21 may 2026

Hi Debbie,

Thank you so much for sharing your experience — this truly made our day!

We’re so glad to hear everything went smoothly from start to finish and that you felt informed and confident every step of the way. That’s exactly the experience we aim to deliver. Even better, we love knowing you’re enjoying your beautiful new shower!

We’ll be sure to pass along your kind words to Freddy and David — they’ll be thrilled to hear this.

Thanks again for taking the time to share your feedback. We really appreciate it!

En joy your refreshed space!

Warmly,
The Bath Fitter Team

Respuesta de Bath Fitter

14 may 2026

Hello Greg,

Thank you so much for taking the time to share your experience. It truly means a lot to us to hear how happy you are with the entire process from start to finish.

We’re especially glad to know that the consultation felt informative and pressure-free, and that your vision for the space was well understood. It’s equally rewarding to hear that the installation experience met your expectations—especially the professionalism, efficiency, and attention to detail shown throughout the work.

Your feedback on the final result and the quality of the materials is greatly appreciated. Creating a smooth, stress-free experience and delivering a finished product our customers are proud of is always our goal.

We will be sure to share your kind words with the team, as it will mean a great deal to everyone involved.

Thank you again for your trust and recommendation. Please don’t hesitate to reach out if we can support you with anything in the future.

Enjoy your refreshed space!

Kind regards,
The Bath Fitter Team

Respuesta de Bath Fitter

4 may 2026

Hi Janice,

Thank you so much for sharing your experience with us.
We’re really happy to hear how much you’re enjoying your new walk‑in shower and that the work was finished on time, just as promised. Our team takes pride in delivering quality work while keeping the process smooth and straightforward, so it’s great to know that came through.
We truly appreciate your recommendation and your honest insight for others considering an upgrade. Thank you again for choosing us—it means a lot to our team, and we hope you enjoy your new space for many years to come!

Kind regards
The Bath Fitter Team

Respuesta de Bath Fitter

29 abr 2026

Hi, Susan,

Thank you so much for taking the time to share such a thoughtful and positive review. We truly appreciate your kind words and are delighted to hear that your experience—from the initial consultation through installation and follow‑up—met your expectations.
It is wonderful to know that the quality of the product, the care taken during installation, and the support you received afterward made a meaningful difference for you. Providing customized solutions, skilled workmanship, and responsive service is something our team takes great pride in, so your feedback means a great deal to us.
We are thrilled that you are enjoying your new bathroom and that the entire process left you confident in your decision. Thank you again for your recommendation and for trusting us with your project.

Warm regards,
The Bath Fitter Team

Respuesta de Bath Fitter

27 abr 2026

Thank you so much for sharing your kind words. Patricia! We’re delighted to hear that Armando and Nathaniel made your experience such a positive one, took the time to answer your questions, and left everything clean and tidy. Your positive feedback truly means a lot to our team, and we appreciate the opportunity to serve you.

Enjoy your new refreshed space!

Warm Regards
The Bath Fitter Team

Respuesta de Bath Fitter

20 abr 2026

Thank you for taking the time to share your experience.
We’re very glad to hear that you were pleased with the installers and the finished shower. Our installation team takes great pride in their work, and it’s rewarding to know their professionalism and efficiency made such a positive impression.

We also understand from your comments that there were aspects of the sales and product selection process that did not fully meet your expectations. That’s not the experience we aim to provide, and we’d appreciate the opportunity to better understand what occurred so we can address it appropriately.

If you’re open to it, please contact us directly with your project details, including the installation address and best way to reach you. This will allow us to connect with the local team, review the situation, and determine how we can support you moving forward.
Thank you again for sharing your feedback. We value it greatly, as it helps us improve our processes and customer experience.

Kind regards,
The Bath Fitter Team

Respuesta de Bath Fitter

17 abr 2026

Hello,

Thank you so much for sharing your feedback. It’s wonderful to hear that you had such a positive experience with our team. It’s great to know the sales process felt comfortable and that our installer was polite, clean, and efficient. We truly appreciate you taking the time to let us know, and we’ll be sure to share your kind comments with the team.
Thank you again for your feedback — it means a lot to us.

Warm Regards
The Bath Fitter Team

Respuesta de Bath Fitter

13 abr 2026

Thank you for taking the time to share your experience and feedback. We truly appreciate the opportunity to meet with you and understand your project goals.
We are sorry to hear that the sales process felt longer than expected. Our intention during the visit was to fully understand your vision and present accurate options, which is why several design and pricing variations were discussed. The wide price range reflected different material and design configurations, not a change in terms, and we appreciate your patience during that process.
We would also like to clarify a few important points regarding our materials and products. All of our products are manufactured by us, not sourced from retail suppliers, and they are backed by a lifetime warranty for long‑term peace of mind. The acrylic material we use is significantly stronger and more durable than fiberglass, offering superior resistance to cracking, discoloration, and wear over time. While acrylic sheets may appear similar to materials found at big‑box retailers, the grade, thickness, reinforcement, and manufacturing process we use are designed specifically for professional installations and long‑term performance.
Additionally, our installations are completed by trained and certified professionals, ensuring proper fit, finish, and warranty coverage—something that DIY or retail‑grade materials do not provide.
We genuinely value your feedback, as it helps us improve both our communication and customer experience. If you would like to revisit any details or have questions about materials, warranty coverage, or design options, we would welcome the opportunity to assist further.

Thank you again for your time and for sharing your perspective.

The Bath Fitter Team

Respuesta de Bath Fitter

10 abr 2026

Hi Scott,
Thank you for sharing your experience. We’re so sorry for the frustration this caused and understand how disappointing this must have been.
Your feedback has been shared internally, and we appreciate you taking the time to let us know

Warm Regards
The Bath Fitter Team

Respuesta de Bath Fitter

6 abr 2026

We’re very sorry to hear about this experience and understand how frustrating this must have been for you and your parents. This is not the level of workmanship or service we strive to deliver.

We would appreciate the opportunity to review what occurred and address these concerns directly. Please contact our Customer Care team so we can look into this matter further and work toward a resolution. 1 (800) 892-2847

Respuesta de Bath Fitter

27 mar 2026

Hi Myriame!

Thank you so much for your kind review!

We’re very happy to hear that you were pleased with the quality of the work, the care taken in your home, and the cleanup. A BIG thank you as well for recognizing John and the whole team.

We truly appreciate your trust and are glad we could deliver exactly what was promised.

Enjoy your new refreshed space!

Warm Regards,
The Bath Fitter Team