I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver más
La empresa ha respondido
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver más
La empresa ha respondido
Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
Información de contacto
18 St Martins Way, MK42 0LF, Bedford, Reino Unido
- 01234 216720
- sales@bathquest.co.uk
- bathquest.co.uk
3,2
Medio
261 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy with service and reasonable…
Very happy with service and reasonable price
4 de noviembre de 2020
Respuesta de Bathquest
Dear Rachelle,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very good service
3 de noviembre de 2020
Respuesta de Bathquest
Dear Jennifer,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very happy with the product & delivery…
Very happy with the product & delivery. We have not installed the Water Softener as yet but it's been recommended by our plumber so I'm sure it's perfect for the job.
3 de noviembre de 2020
Respuesta de Bathquest
Dear Tessa,
Thanks so much for leaving your feedback with us. We're excited for you to get your water softener up and running and look forward to supplying more quality products in the future!
All the best,
Ryan and the Bathquest Team
Respuesta de Bathquest
Dear Richard,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Excellent company in every way.
I purchased a Monarch water softener on line.Bathquest website is user friendly & informative.The product was very well packaged & I received delivery within 3 working days. I thoroughly recommend this company & would definitely use them again.
Robert
1 de noviembre de 2020
Respuesta de Bathquest
Dear Maralyn,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Good price
Good price, product (water softener) delivered promptly and well protected. Excellent response to technical phone queries. highly recommend
30 de octubre de 2020
Respuesta de Bathquest
Dear Paul,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very quick delivery and the staff were…
Very quick delivery and the staff were very helpful on the telephone regarding a few enquiries before I placed the order.
I would definitely recommend them to friends or family.
30 de octubre de 2020
Respuesta de Bathquest
Dear P O,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very good company to deal with and very…
Very good company to deal with and very helpful. We purchased a water softener which we have yet to fit so can't comment on the item as yet. Very pleased with the service we received from Bathquest.
28 de octubre de 2020
Respuesta de Bathquest
Dear Victoria,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Bathroom Cabinet
Really pleased with cabinet and all delivered for a fair price in reasonable timeframe. Only issue for improvement would be around communications, so an email to confirm my order and contact to advise of delivery date/time. Bathquest were however very responsive when I contacted them and I happened to be in when the delivery happened anyway so all worked out in the end.
27 de octubre de 2020
Respuesta de Bathquest
Dear Mark,
Thanks for leaving your feedback with us. We do in fact send confirmation and delivery emails to all our customers, so this may have unfortauntely ended up in your spam inbox!
We look forward to supplying more quality products in the future!
Bathquest Team
Respuesta de Bathquest
Dear John,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
A+++
I am so sorry for leaving the bad review by mistake which was for another company. sorry sorry sorry. Everything was great with you guys. Super fast delivery and lovely product. Mortified and sorry again.
22 de octubre de 2020
Respuesta de Bathquest
Dear JT,
Thank you for correcting the mistake and leaving your feedback with us. We're glad you're happy with everything and look forward to supplying more quality products in the future!
Bathquest Team
Respuesta de Bathquest
Dear Robin,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Respuesta de Bathquest
Dear Bob,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Royce Morgan bath
Great service and very helpful delivery driver. Would definitely recommend. Item not yet upacked but looks great so far
21 de octubre de 2020
Respuesta de Bathquest
Dear Mandy,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Respuesta de Bathquest
Dear Mark,
Thanks for leaving your feedback with us. We'd love to hear what we could have done to make it a 5 star experience for you?
We look forward to supplying more quality products in the future!
Bathquest Team
Very helpful on the phone and quick delivery
Very helpful on the phone when I called to make an enquiry regarding a water softener and then again when I called about not receiving a confirmation email after I ordered (it was in my junk mail). The delivery was very quick and all seems well with the water softener.
16 de octubre de 2020
Respuesta de Bathquest
Dear Amey,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Fast excellent service next day delivery
15 de octubre de 2020
Respuesta de Bathquest
Dear Frano,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Monarch water softener brilliant unit…
Monarch water softener brilliant unit And free maxi braided hoses and free salt as well, and very fast postage as well .
15 de octubre de 2020
Respuesta de Bathquest
Dear Richard,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Monarch MIDI Water Softner
Easy to order, competitively priced, prompt delivery.
14 de octubre de 2020
Respuesta de Bathquest
Dear Mr. Cambridge,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Great comms and customer service
Great communication and customer service. Item was damaged from manufacturer. Quickly resolved. Excellent conpany
13 de octubre de 2020
Respuesta de Bathquest
Dear Michele,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.