Baybridal Opiniones 

42
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly, fast service with great communication throughout. Bay bridal made the whole process easy and stress‑free, and their helpful approach really stood out. Highly recommended for anyone wanting r... Ver más

Valorada con 5 estrellas sobre 5

Sharlene was absolutely amazing. So helpful and friendly. She quietly and confidently handed me dress after dress to try and listened to my wants and needs. She also went out of her way to send me... Ver más

Valorada con 5 estrellas sobre 5

Really wonderful service, and an absolutely BEAUTIFUL gown at an amazing price. The quality of the gown is excellent, and Sharleen took care to check measurements to ensure I received the best size. S... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love the Infinity Dress and the colour! I couldn’t decide what style of dress I wanted, so the Infinity Dress was the perfect choice as it can be worn and styled in so many different wa... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(42)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service, can't rate high enough!

Fantastic communication every step of the way. I took advantage of their Try to Buy offer and purchased three dresses that were in stock in NZ. They were shipped as soon as my payment was received and arrived promptly despite the busy holiday season. The return process for the dresses I decided against was super easy, Sharleen answered my email query straight away and processed the refund as soon as the dresses arrived back with her. Really, really pleased with the service and the dress is lovely. Great quality for the price. Would definitely recommend Baybridal to anyone looking for a budget-friendly dress. Thank you!

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

outstanding customer service

I had an urgent need of a ball gown - not easy to find with two days notice. Not only was I able to sort one out on a Sunday via email, it was also posted by overnight courier to enable me to have it for my last minute function. Sundays and Mondays, Bay Bridal is normally closed so this was superb service. My new dress was delivered early Tuesday morning in Napier

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

From the time I contacted Sharleen at Bay Bridal, until I completed my purchase, she was so patient, answered my every question & showed she valued me as a customer. Since it was my first time buying from her store, she advised me on the styles that might suit me & the size I should order based on the measurements I emailed her. She even responded to me outside store hours. I will definitely be passing the word around to family & firends and will be going back for future purchases. Thank you Sharleen! 🙏

15 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

All the things aka dresses they sell on…

All the things aka dresses they sell on this website, it’s sold at half price on Shein, save yourself a lot or cash by just ordering them from Shein. Also, in case you wanna return anything they have a strict return policy

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A++ for quality and service

Can not say enough good things about the service and dress quality, so easy to deal with, fast and friendly...was a bit worried the dress wouldn't be great quality due to price but I was so wrong! Definitely would recommend for any future brides out there, you won't be disappointed 🙂

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sharleen is amazing

Sharleen answered all of my queries (there were a few) with friendly and helpful responses and went out of her way to ensure my dress arrived in time for a last minute function I've been invited to. I'm thrilled with my dress and will have no hesitation in using Bay Bridal again. Thank you so much Sharleen.

26 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery and service exceptional

Amazing service, communication and speedy next day delivery!
I used the buy to try service, which meant I could choose 3 dresses and send back the ones I didn’t want to keep for a refund. This was a great option for me as I had an event that week and wanted to try a few options having left it to the last minute to sort out. The refund process was so easy, money in my bank account the day the parcel was received. Thanks for making the process so seamless and stress free. So many compliments on my dress too!

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

BLESSING Dress

Fantastic, friendly, helpful staff that really know their product. Prompt to reply to enquiries. Easy purchase and delivery.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Try to Buy

We tried the Try to Buy. 3 dresses delivered super quick, returned 2 no problems and had our refund processed immediately. Great service. Will definitely buy from Bay Bridal again.

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great company to deal with

What a great experience from start to finish. Sharleen went the extra mile to ensure I was happy with the sizing. Communication was excellent. Delivery was prompt. Product was a good quality. I got lovely comments about my dress.

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sharleen went above and beyond to make…

Sharleen went above and beyond to make sure I had the correct fitting dress before my event. She took away so much stress and made everything so easy.
The dress is beautiful and just like the picture. Wonderful quality.

Thank you so much! Definitely recommend 10/10!

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Unbeatable prices for wedding gowns. Email replies within 48 hours. Quick delivery. Buy to try is an amazing initiative and refund for gowns not chosen was processed quickly as well. Highly recommend!

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Look No Further!!

Can't recommend this store more highly. Everything from speedy & clear communication; delivery within the specified time; price; to the quality of goods. I used the try to buy option which made choosing an online dress so much easier & with the store being based in NZ, it eliminated the concerns/stress you have when purchasing an item from overseas. With another child getting married in a year I will be going straight to this website. Thank you Bay Bridal!!

4 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Brilliant

I am beyond pleased with my experience with Baybridal and Sharleen. All aspects were phenomenal, from communication, delivery and quality of the product. I even managed to exchange an item for a different size and style within a week and could not he happier with the dress or my dealings with Baybridal. I will definitely recommend them to all my friends and family and will not hesitate to use them again in the future.

6 de septiembre de 2024
Opinión espontánea

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