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BB MortgagesOpiniones 

258
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

i been bb mortgages customer for sometime.the staff is very polite and professional. they give genuine advice and make things simpler.i definitely recommend them.Dean is a gem of a person.

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Valorada con 5 estrellas sobre 5

Dean was fantastic to deal with from the first email to the final sign-off of our mortgage. He took the stress out of the whole process, was timely with his emails and competely clear about what was h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional, friendly, patient and extremely supportive team. I mainly dealt with Alex and Eleanor who couldn’t do enough to make sure you got the best mortgage, that met your needs in ever... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I cannot recommend Dean and his team at B&B Mortgages enough! They took the hassle out of my remortgage, guiding me through every option with patience and professionalism. Dean is incredibly personabl... Ver más

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Información sobre la empresa

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Escrito por la empresa

BB Mortgages is a trusted, Newark-based mortgage advisory firm dedicated to helping our clients make confident and informed financial decisions. As a local and fully independent team, we pride ourselves on offering impartial, expert advice tailored to every client’s unique circumstances. Whether you’re a first-time buyer, a homeowner looking to remortgage, or an investor exploring buy-to-let opportunities, we’re here to guide you every step of the way. The mortgage world can be overwhelming - full of jargon, complex rules, and endless product choices. That’s where we come in. Our job is to take away the confusion, do the hard work behind the scenes, and find the right solution that truly fits your needs. We have access to the entire mortgage market, ensuring that the advice you receive is completely unbiased and focused solely on what’s best for you. At BB Mortgages, we believe great customer service means honesty, transparency, and care. We’ll never recommend a product that isn’t right for you, and we’ll always take the time to explain every detail clearly. Beyond mortgages, we’ve built strong connections with trusted specialists in pensions, wills, investments, trusts, and conveyancing - meaning one call to BB Mortgages can help you tick off several important tasks in one go. Local expertise, genuine advice, and real peace of mind - that’s the BB Mortgages promise.


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5,0

Excelente

TrustScore: 5 sobre 5

258 opiniones

5 estrellas
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3 estrellas
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1 estrella

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5,0

Todas las opiniones

(258)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, always available to talk through various mortgage options and any concerns that I had, friendly professional team
Thank you guys

2 de febrero de 2024
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Respuesta de BB Mortgages

Thank you Tim for your lovely feedback and 5 star review.

Valorada con 5 estrellas sobre 5

Great advice

Great advice and help regarding getting a mortgage from the team, especially Alison, and I feel confident and happy as a first time buyer that I got the best mortgage to suit me

10 de enero de 2024
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Respuesta de BB Mortgages

Thank you for your feedback. We wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

Professional and helpful

Alex of BB Mortgages was extremely helpful in helping me identify options and in seeing the process through to the end. I felt like I was in safe hands.

30 de noviembre de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you for your 5 star review.

Valorada con 5 estrellas sobre 5

Fantastic team!

Fantastic team! Increadibly reliable, and took on the full responsibility of get the best mortgage avalible and inplace for the purchase. Dean was brilliant, eager to help and accomadating with any qeuires at all the stages making sure I got the best deal (in such a complicated market currently), and was always a phone call away. Rebecca was swift in responding to issues, so much so that she ended up chasing the soclictors regularly to make sure everything was progressing and going smothly. Will be using them again in the future. ★★★★★

15 de septiembre de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you for your amazing comments and feedback. We look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

Mortgage application made easy

Everyday explained in detail and made very easy to understand.
Alex is very friendly and kept us upto date through every stage of our mortgage

15 de septiembre de 2023
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Thank you for your lovely feedback and 5 star review.

Valorada con 5 estrellas sobre 5

I’ve always used BB for my mortgage…

I’ve always used BB for my mortgage advice and mortgage
Everyone in the team is helpful especially
Alison she is amazing 🤩

7 de septiembre de 2023
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Respuesta de BB Mortgages

It's fantastic to hear that you've had such a positive experience with BB Mortgages for your mortgage needs.
Thank you for sharing your feedback, and we're delighted to continue assisting you with your mortgage advice in the future.

Valorada con 5 estrellas sobre 5

Excellent service from the team at BB…

Excellent service from the team at BB mortgages.
Professional, informative and friendly.

I would highly recommend BB Mortgages whether you have a simple or complex case these guys will find a solution.
Big thanks to you all for making dreams come true!

Rach@The Heathers

9 de agosto de 2023
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Thank you Rachel for your lovely comments.

Valorada con 5 estrellas sobre 5

Alex was amazing!

Alex was amazing! He made it so easy for us to remortgage and sort our life insurance. He was easily contactable and gave us several options throughout the process to ensure we got the right products for us. Thank you Alex. Would 100% recommend.

1 de agosto de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you for your kind words and 5-star review! We are thrilled to hear about your positive experience with Alex.

Valorada con 5 estrellas sobre 5

Searching for a mortgage broker

Searching for a mortgage broker, I wanted to use a local business. I found BB mortgages on a web search. You never really know what you’re going to get from web searches, but I was delighted with BB Mortgages. Buying a home is a very personal and emotional decision. From my first call, they were responsive, professional, knowledgeable and empathetic. They clearly had a comprehensive range of lenders they can seek the best rates and terms from, more importantly have personal relationships with those lenders which helps to speed up the process. Their fees were transparent and reasonable. My mortgage advisor was Dean who I couldn’t fault. If you need a mortgage advisor, give them a call!

24 de julio de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you so much for sharing your experience with BB Mortgages! We understand that buying a home is a significant and emotional decision, and we are committed to providing the best possible service to our clients.

Valorada con 5 estrellas sobre 5

Dean goes above and beyond well and…

Dean goes above and beyond well and truly. He contacted us about remortgaging in perfect time to get it all sorted, explained everything to us, answered all of our questions and even delivered the paperwork to our home in person due to us having a premature baby and being unable to come in to the office so soon. He is truly the kindest man and so professional! 10/10 thank you, you are an asset to BB Mortgages!

6 de julio de 2023
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Respuesta de BB Mortgages

Thank you for your kind words and 5-star review! We are thrilled to hear about your positive experience with Dean.

Valorada con 5 estrellas sobre 5

Perfect service from Alex

Myself and my partner are extremely pleased with the service we received. We dealt with Alex throughout the process of getting our mortgage. He was extremely knowledgable and very responsive to all queries we had. He gave us regular updates and is very hard working. Thank you very much, you have been amazing, and p.s Alex deserves a pay rise James! :)

30 de junio de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you Adam for your 5 star review. I will be sure to let James know regarding the pay rise :)

Valorada con 5 estrellas sobre 5

A massive thanks to Dean at BB Mortgages

We can’t recommend Dean at BB Mortgages enough! He’s been excellent from the beginning to end of what has been a very long process in selling and buying our new home. Dean has been on hand every step of the way and provided support and so much knowledge throughout this process. BB Mortgages has a true expert on their team. Thanks again Dean for everything!

5 de junio de 2023
Opinión espontánea
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Respuesta de BB Mortgages

Thank you for your kind words and 5-star review! We are thrilled to hear about your positive experience with Dean.

We appreciate your recommendation and the trust you have placed in us. It has been our pleasure to assist you, and we are here for any future mortgage needs you may have.

Thank you once again for choosing BB Mortgages.

Valorada con 5 estrellas sobre 5

James and his team at BB mortgages are…

James and his team at BB mortgages are a fantastic team always on hand for any questions or guidance you might need day or night no matter what type of questions you may have and believe me I think I've asked quite a few some I worried they'd find daft or silly but when your a first time buyer things can be scary but James and his team answered everything I asked and needed explaining couldn't of asked for more
Thanks for everything James, Eleanor and the team

30 de mayo de 2023
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Respuesta de BB Mortgages

Thank you for your lovely feedback and we wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

A brilliant quick service and response

A brilliant quick service and response. Excellent customer relations. Would definitely use again.

4 de mayo de 2023
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Respuesta de BB Mortgages

Thank you for your five star review. James and the team hope they can be of assistance again in the future.

Valorada con 5 estrellas sobre 5

Brilliant service, cannot fault!

Dean was absolutely amazing throughout the entire process. He was very clear about the different products available to me and was also very quick when it came to getting paperwork done and communicating with other parties.

I will definitely be using Dean and his team again in the future!

3 de abril de 2023
Opinión espontánea

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