Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments... Ver más
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Consulta las opiniones de los clientes
Dwane, Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team alway... Ver más
La empresa ha respondido
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and br... Ver más
La empresa ha respondido
Unbelievable. They contacted me about items in my cart that I hadn’t proceeded with. We discussed the issues and we resolved the issue in two minutes. Ordered the items immediately, delivered fast and... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Capital BBQ (BBQing.com)
Escrito por la empresa
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Escrito por la empresa
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Información de contacto
12 Grenfell Crescent, K2G 0G2, Nepean, Canadá
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,6
Excelente
3 mil opiniones
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 1 semana
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Capital BBQ has it all
My husband and I have bought multiple items from Capital BBQ - most recently a XL Green Egg last year and gorgeous Berlin Gardens patio furniture this year. We have always had a great experience, but this last transaction for the garden furniture was truly exceptional. Kirk Sharkey went out of his way to ensure we were happy with every aspect of our purchase, and his delivery guys were also A+. We are singing Kirk's praises and everyone who has seen the new furniture is blown away by how fabulous it is. Kirk, we will be back next year to furnish the lower deck area. Thank you for a wonderful experience.
17 de octubre de 2025
Opinión espontánea
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us this amazing review!
It’s customers like you who make us truly excited to be a part of your outdoor projects.
I’ll be sure to pass along your kind words to Kirk, Cole, and Calum — they’ll be thrilled to hear how happy you were with the experience.
We genuinely appreciate your support and look forward to seeing you again soon!
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We truly appreciate your support of our local family business.
Happy Grilling! 🔥🍔
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you received good and quick delivery. Happy Grilling!
Excellent advice and guidance through a…
Excellent advice and guidance through a challenging journey of my outdoor kitchen. Kirk was patient and always friendly.
Thanks
23 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Kirk, and we're just as excited about your new outdoor kitchen. Happy grilling!
Your representative sent me an email…
Your representative sent me an email about the two parts that were out of stock and on back order. I was happy with the experience, and my Napoleon BBQ is back up to shape again. Way cheaper than buying a new one!
22 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're thrilled to hear you had a great experience and that our team kept you up to date on ETAs. Your support means the world to our local family business. Happy grilling!!
Great place, buy your BBQ stuff here.
Nice website, easy to use and order from. Recommended, I have purchased here a few times. Fast shipping, reasonable prices.
22 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you for taking the time to leave us a review! We're so happy to hear that you find our website easy to use and user-friendly. Your support means so much to our local family business, and we look forward to continuing to serve you. Happy grilling!
Problem solved
Wrong parts were shipped to me. Once made aware of the error they made it right at no cost to me. Happy to do business with Cdn companies and wish they all dealt with issues like this.
7 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for your review. I'm very sorry to hear about your experience. I’d really appreciate the opportunity to speak with you directly and see how we can make things right. Please feel free to give me, Kathleen, a call at 613-228-0009 ext. 227. I look forward to hearing from you.
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review and for being such a loyal customer. We truly appreciate your kind words and continued support. Happy grilling — we hope you enjoy those tongs!
Respuesta de Capital BBQ (BBQing.com)
We're thrilled to hear you had a great experience with us and truly appreciate your kind words.
Happy Grilling — we hope to serve you again soon!
Respuesta de Capital BBQ (BBQing.com)
Wow — thank you for taking the time to leave us a review!
We truly appreciate your kind words and are thrilled to hear you loved our great prices and fast service!
Parts in stock
Parts were in stock and shipped fairly quickly.
Very good prices.
9 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are so thrilled to hear you had a good experience with us. We appreciate you supporting our local family business. Happy Grilling!
Great product and service
The part i ordered was an exact fit. The service was great and the price was reasonable.
9 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! I'm thrilled to hear it was the exact fit and that the service was great. We appreciate you supporting our local family business so very much. Happy Grilling !
Ordered on Sunday and received delivery…
Ordered on Sunday and received delivery on Wednesday.
9 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that we were quick with your order. We appreciate you supporting our local family business.
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for your review! We appreciate you shopping with us. Happy Grilling
Very happy
The person who assisted me clearly understood what I was looking for. Within 5 minutes my issue was resolved and I left with the items that I needed.
5 de septiembre de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and your support of our local family business. Wishing you many happy grilling adventures!
Respuesta de Capital BBQ (BBQing.com)
Thank you for taking the time to leave us a review! We are thrilled to hear you got the right product and that the delivery was quick. Happy Grilling!
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! I'm thrilled to hear you received excellent customer service—that’s something we take great pride in. Wishing you many delicious meals ahead. Happy grilling!
Love new cover
Love new cover. Customer service very helpful solving a shipping issue.
22 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that you’re loving your new cover. Your support means a lot to us.
Happy Grilling! 🔥🍔
Super quick turn around and delivery of…
Super quick turn around and delivery of the order. Very professional and helpful.
22 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We appreciate your kind words and very thankful for your support of our business. Happy Grilling!
Brackets were as expected but did not…
Brackets were as expected but did not come with attaching hardware
29 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and will be sure to share it with the manufacturer of the parts you ordered. Your support of our local family business means a lot to us. Happy Grilling!
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