Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments... Ver más
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Consulta las opiniones de los clientes
Dwane, Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team alway... Ver más
La empresa ha respondido
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and br... Ver más
La empresa ha respondido
Unbelievable. They contacted me about items in my cart that I hadn’t proceeded with. We discussed the issues and we resolved the issue in two minutes. Ordered the items immediately, delivered fast and... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Capital BBQ (BBQing.com)
Escrito por la empresa
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Escrito por la empresa
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Información de contacto
12 Grenfell Crescent, K2G 0G2, Nepean, Canadá
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
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company was fine
company was fine, the part I ordered was on back order. they notified me right away and told me when it should come in, then they notified me when it was shipped and all was well

Respuesta de Capital BBQ (BBQing.com)
Great Service
I don't know much about BBQ,'s but Duane and Kathleen at Capital BBQ in Ottawa were super helpful and gave me all the time I needed. They also helped me find a great alternative at a good price when the BBQ I selected wasn't going to be available in time.

Respuesta de Capital BBQ (BBQing.com)
Awesome Evening
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and bring our adult children.
Thank you!
Ernst & Monica

Respuesta de Capital BBQ (BBQing.com)

Respuesta de Capital BBQ (BBQing.com)
Purchased, fully paid and took more than 6 weeks to get it delivered
I purchased and fully paid for the newer Weber BBQ model on in mid May. 3 weeks later without any updates, I called the customer service to change to a Napoleon similar model and they assured me that it would be delivered within 3-4 days. After a week without any updates on the tracking number, I called again numerous times to get information related to the delivery and they never sent back any updates.
Day & Ross responsible for the delivery had received my order in a warehouse near Montreal and took more than 3 weeks to deliver the package at my home. I requested to move the package in my backwards and the driver refused.
I was not satisfied with my delivery experience and would recommend to buy closer to your house where I was able to get the same product at the same price!

Respuesta de Capital BBQ (BBQing.com)

Respuesta de Capital BBQ (BBQing.com)

Respuesta de Capital BBQ (BBQing.com)
Good communication .Responded fast with…
Good communication .Responded fast with my concerns .Stress free ordering process.
Will order from them anytime

Respuesta de Capital BBQ (BBQing.com)
recu la piece exacte de remplacement…
recu la piece exacte de remplacement pour mon bbq napoleon et rapidement

Respuesta de Capital BBQ (BBQing.com)
Not a very good company they did not…
The company, even though I had some ups and downs with him ended up following up with me and showing me they truly care which meant a lot to me. I’ve never had that with any company to this day so I greatly appreciate it.

Respuesta de Capital BBQ (BBQing.com)
Good service !
Good service !! Much appreciated the delivery. Friendly and courteous.
Thank you

Respuesta de Capital BBQ (BBQing.com)
Only after the purchase we were made…
Only after the purchase we were made aware that the product was sold out. However, it was quickly restocked after a week or two.

Respuesta de Capital BBQ (BBQing.com)
Highly satisfied
Highly satisfied. High-quality product, reasonable price and fast shipping. What more can I ask for?

Respuesta de Capital BBQ (BBQing.com)
Item was delivered very quickly & so…
Item was delivered very quickly & so far seems to be of great quality.

Respuesta de Capital BBQ (BBQing.com)
Fast shipping basically outside of that…
Fast shipping basically outside of that I didn't have any customer support experience

Respuesta de Capital BBQ (BBQing.com)
Great service
Great service, they were accomodating with modifications to my order and promptly responded to my questions.

Respuesta de Capital BBQ (BBQing.com)
Great place to getting anything bbq…
Great place to getting anything bbq related. Very knowledgeable and fast service.

Respuesta de Capital BBQ (BBQing.com)
Great service and fast shipping!!!
Great service and fast shipping. Like always, very happy with the replacement parts i can find on this site. You are noticed at each steps of the process.

Respuesta de Capital BBQ (BBQing.com)
Very good experience
You can find anything you need for you bbq at bbqing.com, they also give you quickly advice by phone if needed.

Respuesta de Capital BBQ (BBQing.com)
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