The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not reme... Ver más
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Consulta las opiniones de los clientes
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver más
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver más
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre BBQ Spit Rotisseries
Escrito por la empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito por la empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Información de contacto
59 Brunel Road, 3198, Seaford, Australia
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,8
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The guy I spoke with was extremely…
The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not remember your name.
4 de agosto de 2026
Dispatched quickly
Dispatched quickly. Great product. Courier took a while to deliver.
10 de julio de 2026
Good quality product
Good quality product. Good price. Fast delivery. All food things.👍🏻
1 de julio de 2026
Prompt delivery and was also provided…
Prompt delivery and was also provided two options for shipping which decreased the cost.
9 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.
quick and efficient ordering process-…
quick and efficient ordering process- items received were as they were described-
8 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.
Good work with the delivery and the…
Good work with the delivery and the product was very good, thank you
2 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Mohammed! We’re glad you were happy with the delivery and the product.
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Pawel! We’re glad you’re happy with the product and speedy delivery.
Respuesta de BBQ Spit Rotisseries
Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.
I love the product and feel like part of a family
I love the product and with post sale engagement, I feel like part of a family rather than a customer.
6 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.
Shipped faster than expected
Shipping was earlier than expected. I look forward to trying the combination
6 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.
Extremely fast service.
Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.
2 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks for your review, Tim! We’re glad you were happy with our fast service.
Had to wait two weeks for a product…
Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.
2 de julio de 2026
Respuesta de BBQ Spit Rotisseries
Hi Anton,
Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.
We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.
We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.
Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries
Respuesta de BBQ Spit Rotisseries
Thanks, John! Great to hear you were happy with both the product and our service.
Great range of products
Great range of products. Shipping perhaps could be cheaper.
1 de junio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.
Quick and efficient
3 de junio de 2026
Respuesta de BBQ Spit Rotisseries
Thanks, Nick! Great to hear everything was quick and efficient.
Respuesta de BBQ Spit Rotisseries
Thanks, Jeff! We’re very happy to hear it!
Respuesta de BBQ Spit Rotisseries
Thanks, Shara! Great to hear your order was dispatched so quickly.
Respuesta de BBQ Spit Rotisseries
Thanks, Andrew! Great to hear you were happy with the product, service and delivery.
Respuesta de BBQ Spit Rotisseries
Thanks, Nicholas! Great to hear the rotisserie was exactly what you wanted.
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