Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified. Great work guys, keep it up!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver más
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver más
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre BBQ Spit Rotisseries
Escrito por la empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito por la empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Información de contacto
59 Brunel Road, 3198, Seaford, Australia
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,7
Excelente
3 mil opiniones
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Products sent very quickly with no fuss
2 de febrero de 2026
Respuesta de BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.
Great product well built to last and so…
Great product well built to last and so easy to use works for me Thankyou
29 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
So glad you're happy with your purchase. Happy barbecuing!
The product itself is of very poor…
The product itself is of very poor build quality. The way the unit sits on the kettle BBQ is horrible, it does not seal and a strong wind would blow it off making it unsafe. The large lip at the entrance of the pizza oven makes it very hard to slide a pizza in and out.
All in all atrocious cheap design that you can tell comes straight out of China.
2 de febrero de 2026
Respuesta de BBQ Spit Rotisseries
Hi Jake,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience with the kettle pizza attachment has been disappointing.
We understand your concerns around fitment, sealing, and ease of use, and we certainly do not want any customer to feel that a product they’ve purchased is unsafe or poorly designed. While many customers have had positive experiences with this attachment, we fully acknowledge that your experience has not met expectations, and that is something we take seriously.
To help us properly review this and understand exactly what is happening in your setup, we would really appreciate it if you could send through a photo or short video showing how the unit is sitting on your kettle and the issues you’re experiencing. We will be reaching out to you via email shortly, and you can simply reply to that email with the images or video attached.
Once we have a clearer view, our team will be able to assess this properly and discuss the best way forward with you.
Thank you again for bringing this to our attention. We appreciate honest feedback, as it helps us improve both our products and how we support our customers.
Kind Regards,
Jade D.
Quick shipping and great product thank…
Quick shipping and great product thank you !
29 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
So glad you'd love our product. Thanks for your purchase.
Purchased a item it got delivered on…
Purchased a item it got delivered on time in perfect condition , packed really well
2 de febrero de 2026
Respuesta de BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
Great help
Great help, I had a broken item, they called to check and replaced the item without an issue.
15 de julio de 2025
Respuesta de BBQ Spit Rotisseries
We are glad that you are happy with our service. Happy Barbequing!
Quality range of bbq systems and…
Quality range of bbq systems and seasoning products
3 de febrero de 2026
Respuesta de BBQ Spit Rotisseries
So glad you'd love our products. Thanks for your purchase!
57cm Kettle Rotisserie Kit
What I ordered was the Rotisserie kit for a Kettle BBQ and the delivery was on time and goods undamaged. So far have used it a few times and have not had any problems and have enjoyed the end results. Highly recommended.
29 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
We appreciate you taking a moment to share your experience with us James! We absolutely love it when we hear back from happy customers.
Very personalised service
Very personalised service, right down to going to the showroom to photograph a cover I wanted to purchase for the spit. It was so refreshing to actually be able to deal with a human for a change. I cant thank you enough.
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Thanks so much for the awesome feedback. It's feedback like this that keeps us going!
Great products and super quick delivery…
Great products and super quick delivery of them.
9 de enero de 2026
Respuesta de BBQ Spit Rotisseries
Thank you very much Alex. Glad you're happy!
Respuesta de BBQ Spit Rotisseries
Reviews like these absolutely make our day. Thank you for sharing!
Replacement Spit Accessories
Customer experience from query to ordering my spit accesories, and the delivery and quality of material was excellent. Christmas spit roast pork belly was cooked with ease.
5 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Thanks for the fantastic feedback Jonas. We’re glad the whole experience was spot on and that the accessories made your Christmas pork belly an easy win. Appreciate the support and happy cooking!
Efficiency of delivery and accuracy of…
Efficiency of delivery and accuracy of description on the website.
5 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.
It work extreamly well
It work extreamly well. I was surprised at how well the chicken was cooked
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Amazing. Thank you so much for your review.
item was shipped promptly
item was shipped promptly, but hot plate is quite thin so may burn meat easily. havent used yet. BUT it was the size I ordered -thankyou!. I ordered one online from Kings previously and it was twice the size that I ordered, and Kings wouldn't even swap it for the correct one. Yes Kings broke consumer law but not sure how anyone can hold Kings to account when they blatantly have no regard for the law. Just shop elsewhere I guess and that it what I did. Thank you BBQ Rotisseries, I will be back at some stage.
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Thanks for the feedback and glad to hear it arrived quickly. The hot plate is designed to heat up fast and respond well to fire control, so managing the charcoal height and heat makes a big difference. Once you’ve had a cook on it, feel free to reach out if you want any tips to get the best results.
Thank you for my purchase ordering was…
Thank you for my purchase ordering was easy delivery in no time and the quality is excellent will buy again from BBQ Spit.
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
We are glad that you are happy with our service. Happy Barbequing Raymond!
Delivery was super quick and the BBQ is…
Delivery was super quick and the BBQ is exactly as described. Have used it for grilling and roasting and the results were fantastic. Highly recommend it.
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Hi Lynda! We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.
Great fast service to New Zealand
3 de diciembre de 2025
Respuesta de BBQ Spit Rotisseries
Thank you so much Fin for taking the time to share your thoughts. We really appreciate it!
Respuesta de BBQ Spit Rotisseries
So glad you'd love our product. Thanks for your purchase.
Respuesta de BBQ Spit Rotisseries
Thank you very much Ollie. Glad you're happy!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.