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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Juan has been instrumental in onboarding our Mental Health Charity taking us through every stage of the process and even reaching out to clients for donations. I can't thank BBX enough for their... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just joined and very excited about the experience. The onboarding process was clear and very well-explained. The web site and directories look easy to use with lots of events, products and services I'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Over the last few years, BBX has evolved from a simple business tool into a cornerstone of my growth strategy. The level of team support is truly unmatched; they don't just manage an account, they a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great support from our account manager. He has helped us maximise on the donations we had received via BBX and put us in touch with an amazing digital marketing agency who are helping us to raise the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de desarrollo empresarial

Información proporcionada por diversas fuentes externas

BBX works with businesses in a proactive way to create additional money and bank what otherwise would be wasted spare capacity.


Información de contacto

  • Palmerston Road 33, BH1 4HN, Bournemouth, Reino Unido

  • bbxuk.com

4,5

Excelente

TrustScore: 4.5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(129)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from BBX

GREAT! Very happy with The bbx team and Juan who is my account manager is brilliant. Looking forward to what bbx can do for my business in the future...

15 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This was completely a mistake

This was completely a mistake. Never should’ve signed up. I do advise everyone who is thinking in joining this community or company if they call themselves that. This is just a trade exchange there no real money reaching your account. They failed to tell me that the “money” that gets to the BBX account is actually not real money and that it never reaches your bank account you have to spend that money back to that company for different purposes not for paying your wages or tools ext. please consider before you join. I was charged a fee for the application and they refused to refund it even though they failed to provide me with the information.

14 de junio de 2023
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Sorry to hear of your experience Costel. I can't find an account under this name – please contact me below with your business name and I can follow up directly. You are correct that the digital trade credits can only be spent back with other businesses in the community. The idea is that when spending the digital trade credits you are not spending cash therefore preserving your cashflow or giving you a budget to spend on other areas such as advertising, training or lifestyle. It is not there to cover costs that can’t be offset within the community such as rent and wages. Use of the digital trade credits is explained on the website, presentation and onboarding. However without finding a record of your account I can’t see which of these stages you completed. You can reach me (Scott) on 03334002014 or email info.uk@bbxworld.com

Valorada con 5 estrellas sobre 5

I highly recommend this fantastic…

I highly recommend this fantastic service. Upon signing up I received some very professional advice in terms of how to set up my profile and use the platform. Almost immediately I acquired a client that was perfect for me, and also received some BBX pounds to spend on a range of other high value services. I am delighted with my experience and if you're sitting on the fence, jump straight in!

11 de agosto de 2023
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Thank you for taking the time to leave a review Jane. It is a great motivator for the staff to know they are doing a good job, and most importantly you are happy with the service.

Valorada con 5 estrellas sobre 5

Another way to do business

I've been a BBX member for 4 years and BBX has offered us another way to do business, we only sell spare capacity through the channels and buy what we need and for us as a small business it works really well.

22 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

BBX have been great!

Owning a small business can be tough, very tough, but using BBX has been an exceptional tool for a number of reasons. Firstly, when I am doing my marketing, instead of heavily depleting my cash reserves, I'm paying for it with excess tickets to my events! Which only cost me a couple of quid as opposed to hundreds. Also, being able to fill up last minute cancellations or tickets means my events sell out and I am able to sell my tickets to people who wouldn't have even been aware of my business. Alongside the networking and great account management, I would happily recommend BBX to other small business owners like myself.

19 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Compete waste of time and money

Compete waste of time and money. Steer well clear they will hound you with phone calls and offer you needless services to get a commission.

28 de abril de 2023
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Hi Craig, Our account managers have been calling to discuss the outstanding fees due on your account for commission already earned. We earn our fee when we successsfully bring you new business. I'm sorry you feel hounded but the fee is nearly 2 years overdue so I find it strange you leave us a bad review when you owe us money for services delivered.

Valorada con 1 estrellas sobre 5

Decide in haste, repent at leisure

Have a number of colleagues who have been involved with BBX. Let's say this - do I believe the glowing reports that say BBX is outstanding or the real reviews from real companies who claim it is a scam? You decide - but think before you sign on the line. You have been warned...

23 de marzo de 2023
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

James, we have no record of you being a customer or in contact with our company. Which business do you or your colleagues represent and I can look into what has gone wrong? There is little information I can obtain from your review to the quality of our service and how we can improve.

Our reviews from the real companies you mention are glowing, you can see below. To reinforce they are real, here are some video reviews: https://bbxuk.com/testimonials/

Unfortunately we are suspectable to some fake reviews from those who have not participated in the BBX community or not engaged. Our door is open and I would welcome a call to discuss what concerns you might have. My direct dial is 03333447792 – Scott, Trading Director.

Valorada con 1 estrellas sobre 5

What a mistake

What a mistake! I was duped into spending money with them, I would not wish anyone to experience what threats I have had, my company is still new and still very vulnerable. I stopped paying them because my business was not benefiting in the slightest. They were sending me information for businesses which were of no use at all, most of them were in Dorset or further south. They are now going to charge me £2000.00 if I don't respond to their threats by Friday.
If Anyone has called me they don't want BBX currency, they want cash, who can blame them, if you research it, its worthless. please don't get caught out by them. I f you are contacted, report it.

14 de marzo de 2023
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Dear Stephen, It’s regrettable you have chosen to leave bad reviews as your way of communicating with us. We originally set up your account to deliver extra customers and offer an effective way to stretch your budgets. The courses we started promoting for you were cancelled your end, and the suppliers we linked you up with were declined by you (even though they were successful national suppliers). You cancelled your payment instruction with us and have refused to pay for the service we have delivered. Myself and my colleagues have tried calling you on the phone and emailing to work a solution but you feel ignoring us and now threatening with bad reviews will make your obligation go away. We help businesses of all ages depending on what their requirements are. I’m not sure what you mean about your business still being new and vulnerable. I can see your company was formed nearly 4 years ago: https://find-and-update.company-information.service.gov.uk/company/12166501, We are now seeking resolution through arbitration in line with best business practice and you have threatened to charge us £500 for every call we make to you and £1000 for every email - making it impossible for us to resolve your business challenges in a constructive way.

Valorada con 5 estrellas sobre 5

Very impressive!

As a newbie, personal experience has been exceptional so far.
We've been lucky to have Juan as an account manager, within a couple hours of joining and doing our intro BOOM! He's made a challenging substantial sale, we see a lot of potential using the platform now.

16 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

we are a very new training company

we are a very new training company, BBX stated that they can provide customers to fill up any empty places on our courses, they referred us to two seperate accountants, sadly neither could speak a word in English. They promised to provide us with marketing services, which when these companies got intouch they wanted cash from us. we have received absolutely nothing from BBX except threats of court action. Stating that i had signed a personal guarantee, (not a company one) which i had no knowledge of doing this. Due to financial difficulty we had to stop payments. In all we paid BBX £750.00 approx, in return we have received nothing but harassment. I wish i had researched this company more thoroughly before doing business with them, albeit, they have provided us with nothing in return.

24 de noviembre de 2022
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Dear Mr Price, sorry to read your review. I would like to resolve any issues you have with BBX but I can't find your details on our system. Please contact me on 03333447792. Regards Scott.

Valorada con 1 estrellas sobre 5

Failed to provide any value

Failed to provide any value, only interested in selling their "rip off model". Stay well away, instead of promised refund if there's no use, will try to chase you for more money.

26 de mayo de 2022
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Hi R T. I'm sorry you fee this way. I can't identify you by your initials. When I can review your account I can give a more informative response. We do offer a 100% guarantee that if we don't bring you the amount of business equivalent to the sign up fee in the first year we will offer a refund. Provided you work with us to offer you services on a full trade basis as outlined here - https://bbxuk.com/bbx-guarantee/

Valorada con 1 estrellas sobre 5

The commission depletes your cash reserves!

When they give you a client the fee goes into a BBX trade account which you spend on buying a service from another BBX trader, simple yes, like that. But what you do need to know is, if you are cash poor in your business and not VAT registered, steer clear. You have to pay around 15% commission in cash (out of your bank account) plus VAT = 35% commission! This comes out of your cash - that is how they get paid and you pay a monthly fee. This model depletes the cash in your business so I do not know why people do it. It certainly did not work for my business - and trying to close the account is painful too! They say there are over 90k businesses but when you search on the platform, in the UK there is not many to choose from, so when you want to spend your BBX money it is not easy! If you are growing a business and don't have much money in the bank i would give this a miss, there are better ways to grow your business.

26 de febrero de 2022
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Hi Emma,

We are disappointed you felt the need to rate us 1 star for providing the service we advertise and abiding by the law.

You are correct in that we bring you new customers which you get paid in trade. In turn you pay us 15% + VAT commission (differs depending on the account you paid for and can be as low as 6.5%). As a VAT registered company we must charge VAT. This can be claimed back if you are also VAT registered. I’m not sure how you reached 35% commission, I suspect you meant 18% (15% + VAT)?

All our fees are covered on our website, during the presentation and on the contract when opening the account.

Paying any bill depletes your cash however using BBX softens that in your case by 82%. The trade that you have earned can be spent back with another business in the community. When you are spending the trade you are not spending your cash. For example in the cash economy if you have an accountancy bill and it is £1,000 that is how much cash comes out of your bank account. If you pay with BBX no cash comes out of your bank account other than the 15% + VAT (£180) commission to earn the £1,000 BBX. Therefore giving you a net cash saving of £820.

BBX works alongside your cash business and helps mitigate the cash expenses. Any business not earning any cash will have problems paying not only our fees but any business expense.

I would welcome a call to discuss how I can help. My number is 03334002014, Scott Clancy, Trading director.

Valorada con 4 estrellas sobre 5

Juan is fantastic!

Juan has been amazing in understanding my business, how I work and how to help me grow. I've gained more clients and learned skills along the way.

10 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with BBX

I was onboarded by Juan Harris who was such a help. Not pushy at all and listened to how much I wanted to work and just got on with the job of introducing me to appropriate contacts. Through him I was able to take on board a new accountant and SEO agency to help my business. In turn, he was able to introduce me to contacts who required my skills. He also took the pain out of it and processed all the transactions for me which was even better! So far BBX has been a great way for me to network and find trusted suppliers.

7 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Juan Harris

Juan is really personable and he makes the on-boarding process simple - a great ambassador for BBX.

7 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Juan... my awesome Account Manager!

I started working with Juan when I joined BBX. Juan was very helpful and had a lot of patience with me.

We got along really well and he was always easy to contact and talk to.

Even though I'm changing account managers, I am very glad to have met him. He has put me on the road to success and will always be thankful for his amazing service.

I highly recommend working with Juan, whether you are new to BBX or not.

Thanks Juan!

7 de diciembre de 2021
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Great to hear your experience has been positive, thank you for your kind words Anzel!

Valorada con 5 estrellas sobre 5

Prama Charity Thanks Gwendolyne

Gwendolyne Taylor of BBX has been extremely successful in attracting BBX donations for our charity - for which we are extremely grateful.

Chris Wakefield
Fundraiser
Prama

25 de noviembre de 2021
Opinión espontánea
Logotipo de BBX UK

Respuesta de BBX UK

Thank you Chris for your kind words and continued support.

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