Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele Opiniones 

49
•
TrustScore: 1.5 sobre 5

1,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Auf eine einzige Frage zu Auszahlungslimits kam die Antwort nach dreizehn Tagen. Eine offene Auszahlung wurde storniert um einen Bonus zu buchen den ich nicht wollte. Der Bonus verlangte 40x Umsatz mi... Ver más

Valorada con 1 estrellas sobre 5

The account page says one thing: New account, one slot, one cashier check, already a support ticket

Información sobre la empresa

  1. Casino
  2. también en la categoría
  3. Agencia de apuestas
  4. Casa de apuestas
  5. Casino o apuestas online
  6. Corredor de apuestas
  7. Zapatería

Escrito por la empresa

Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,5

Todas las opiniones

(49)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Perfect!

Was sceptical on whether or not they would arrive in time due to a few reviews so I emailed after my order to double check they would. Can happily say they arrived in under a week with standard delivery, pleased with the service especially for the price 👍🏽

10 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have still not received my order

I have still not received my order. I waited in all day Friday to be told in the evening it wouldn’t be delivered until Monday. I now have 14/11 and 15/11 so when will it arrive??? I emailed you last week and no response. Not a good company to deal with and you should not take payment until item is dispatched

14 de noviembre de 2022
Logotipo de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Respuesta de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Hi Lorraine,
I can confirm the item has been delivered on 14/11/22. The emails you received regarding shipping are out of our hands and purely automated estimates straight from UPS. I do apologise for the inconvenience and delay beforehand, I can assure you we are working hard to ensure all orders are delivered on time.
I would be happy to compensate you with a gift card, please email us if this is something you would be interested in.
Kind Regards,
Alex

Valorada con 4 estrellas sobre 5

Great service

Jacket ordered wasn’t in stock, replaced with another, great customer service, took a little longer for delivery but son loved the jacket

14 de octubre de 2022
Logotipo de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Respuesta de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Hi Jennifer,

Thank you for your review!

Thomas

Valorada con 1 estrellas sobre 5

Order some trainers with "express…

Order some trainers with "express delivery" and after a lot of back fore it took two weeks to arrive. The trainers didn't fit, so we contacted them and they gave us return instructions so we returned the item using tracked delivery, they received the item but then didn't issue a refund. We contacted them and they said they would look into it, but never got a response, we've since tried to contact them again and they've ghosted us. Open a case with PayPal to get our refund.

Reading between the lines I think this operation is actually just someone working from their bedroom sourcing clothes off eBay, I don't think they hold stock, but when an order comes in simply go and find the item elsewhere and send it on. My experience has not been good.

Update: the money was clawed back through the PayPal dispute process.

2 de agosto de 2022
Opinión espontánea
Logotipo de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Respuesta de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Hi James,

I have just passed another message down, what has happened is because we initiate refunds through Shopify and when the refund was initiated when the shoes were received there was an error in the system. It just didn’t go through. It has been fixed now and you should have received your refund.

I’d like to apologise for the delay and inconvenience caused. We are currently working on upgrading our customer experience, it is very important to us. I can assure you going forwards this will never happen again.

If you have anymore questions or concerns please email us at beastlysteals@gmail.com

Valorada con 1 estrellas sobre 5

Cancelled order

So I ordered a trapstar tracksuit and after a couple days I got a text saying my order has been cancelled randomly , I contacted customer services and they said the order was cancelled due too ‘suspected fraud’ which I have no idea why and it’s been a week where I have been trying too contact them and still haven’t received a refund

8 de julio de 2022
Opinión espontánea
Logotipo de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Respuesta de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Hi Safwan,
We have reached out to you explaining why your order has been cancelled. We have an automated system in place that cancels orders at risk of fraud automatically. Your order was cancelled and a refund was processed as soon you ordered. The refund has been released on our end, it takes 3-9 business days for a refund to appear back into your account. This depends on your bank.
Best Regards,
Thomas

Valorada con 4 estrellas sobre 5

Finally received the trainers with…

Finally received the trainers with relief and they are great. A bit of feedback though. Communication could be better. I paid £8 for express delivery and was told 2-3 days then heard nothing until I contacted you after a week. I then started to stress I had been scammed and the £200 I had paid would be lost. I looked up on companies House and even wondered if the reviews were fake, all because I had no updates. Also overpaid postage. Don't offer what you can't fulfill. Please keep customers updated with orders and delivery dates. I will order from you again as I am pleased with the deal I eventually got but it wasn't a worry free purchase. I hope you can improve on this and your company can continue to grow as it is a great website with some really good brands.

11 de abril de 2022
Valorada con 5 estrellas sobre 5

Christmas purchase Nike Air Jordan

After receiving a despatch email to say my order was in its way there was some delay. I contacted the company who were outstanding with communication and understand my frustration with the purchase being a Christmas present cancelled the previous delivery and rearranged a express delivery for the next day so my purchase was recurved by 10am the next day and I had a very happy daughter on Christmas Day. Would definitely purchase from here again.

19 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Jokers

Jokers. Cancelled my Christmas present trainer order because they apparently priced the trainers wrong on the website. Instead of honouring my order they upped the price online. Garbage customer care, none existent.

19 de diciembre de 2021
Logotipo de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Respuesta de Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele

Hi Jim, I am really sorry to hear you’re not satisfied. Like many other retailers around the world, we are experiencing chain supply issues which is the reason for why our main supplier didn’t have your item in stock so the price had to be raised. I can offer you a £40 discount off any future purchase to compensate. Again, please accept our sincere apologies. Contact us at beastlysteals@gmail.com to receive your discount.

Valorada con 5 estrellas sobre 5

Recommended

Highly recommended, delivery was very quick and regular communication regarding the updates on my order and despatch dates etc.

6 de diciembre de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más