My products arrived on time, beautifully individually wrapped, heartfelt encouraging messaging included, with extra guidance on how to use the products. Katie message is so refreshing and empowering,... Ver más
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My products arrived on time, beautifully individually wrapped, heartfelt encouraging messaging included, with extra guidance on how to use the products. Katie message is so refreshing and empowering,... Ver más
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A stunningly beautiful company, in a world where AI and bots respond to queries, Beauty and the Boutique have a team of incredibly friendly, capable and professional advisors who respond to any qu... Ver más
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I've purchased from this shop for MANY years! The care and attention they give to their products, customers and tutorials is incredible. The website is very user friendly, including tutorials for ever... Ver más
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I’m a mature lady and since I’ve been watching Katie’s videos and buying her recommended products I’ve never felt more confident in my appearance, enjoyed going out and about, and generally felt more... Ver más
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BeautyandtheBoutique.com is where you get to shop my fabulous style and beauty finds from around the world. With my expert knowledge I’ve scoured the globe to find you incredible beauty solutions and confidence boosting style. Worn together, my han...
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I so wanted to love these products... I have not been able to find a mascara that adds volume and curls. I was hopeful with the Doe-Eyes. Sadly, there was really no difference from my numerous old mascaras. Color was good, but lashes were still straight (tried with and without a lash curler) and looked a bit clumpy. And removal was not so easy. It does come off with water, but then I had huge raccoon eyes that needed makeup remover. And next, I tried the Youthful Under Eye Protector in Fair. The colour was too dark for me (obviously my error) but it also showed every wrinkle around my eyes and on my face. I watched the tutorials again (in case I was missing something), but no go. On the upside, the delivery was very fast and packaging is lovely. I know these products work for so many people, I do wish I had been one of them.
Update: I contacted customer support and they were extremely helpful. They offered me a full refund or the option to try another product up to £50. They were supportive through the entire process. I think their level of detail and support to their customers is outstanding. Would certainly recommend.

Respuesta de Beauty and the Boutique
Excellent company with the best customer service! Very happy to keep buying from them.
Anne

Respuesta de Beauty and the Boutique
My products arrived on time, beautifully individually wrapped, heartfelt encouraging messaging included, with extra guidance on how to use the products. Katie message is so refreshing and empowering, on how make up can change the way we feel about ourselves.

Respuesta de Beauty and the Boutique
I bought the Doe Eyes Mascara and it is amazing ! It never smudges or runs even through the worst tears.
The team at Beauty and the Boutique really care about their customers and their products. It is so refreshing to deal with a company who genuinely care.

Respuesta de Beauty and the Boutique
A stunningly beautiful company, in a world where AI and bots respond to queries, Beauty and the Boutique have a team of incredibly friendly, capable and professional advisors who respond to any query with a speed I have never known.
Review left prior to products arriving but, if their products match their quality of support, I know my wife will become a regular customer.
A small company who deserve to fly high ❤️❤️

Respuesta de Beauty and the Boutique
Perfect service. Fantastic products. Their tutorials on Instagram are really good. Highly recommended from here.

Respuesta de Beauty and the Boutique
This company and their own products in particular are THE BEST!
Their customer service is the best i have ever experienced. By far.
I like to wear make up that is quick and easy to apply and good for my skin.

Respuesta de Beauty and the Boutique
I have been using Beauty and the Boutique for years topping up my usual make-up brand of over 20+ years. Particularly recommend the Doe Eye mascara, Katie’s under eye perfecter and Nubian brown eye of Horus eyeliner. Customer service is probably best I’ve experienced. Would recommend ordering from here.

Respuesta de Beauty and the Boutique
Lovely products. Great service and I love all the helpful tips and videos that Katie posts.

Respuesta de Beauty and the Boutique
The Beauty and the Boutique team offer an exceptional level of customer service! I recently purchased a few items and they take the time to recommend the most suitable shade of product, along with advice on how to apply it.
In email correspondence they reply swiftly and in a friendly manner. I would definitely recommend this company!

Respuesta de Beauty and the Boutique
A very quick and efficient service, all the products that I have bought so far are excellent and they are wrapped up so lovely, I will definitely be ordering again.

Respuesta de Beauty and the Boutique
10/10! This company is AMAZING, by far the best company I have ever purchased from. The products are lovely and the customer service is impeccable ❣️

Respuesta de Beauty and the Boutique
Love Beauty and the Boutique! Their customer service is outstanding and I love the Collagen Shots! I’ve noticed a huge difference since drinking them! Would recommend 100% ♥️

Respuesta de Beauty and the Boutique
I have never been so impressed with an online business. Firstly, I've always been a huge lover of makeup and thought I knew it all, that was until I discovered Katie's tutorials, I've learnt so much and they have beenso easy to follow. I've purchased quite a few orders since finding beauty and the boutique and every time the products have just hit the mark for me! If specifically recommend the Love Katie rested and youthful and doe eyes mascara - WOW!!!!! I've never worn a concealer or mascara like it. The concealer didn't settle in my fine lines and genuinely perfected my skin in such a natural way (lasting all day!) and the mascara absolutely did not budge, I was truly impressed! 👏🏻 I'll no doubt be back to try more, keep up the good work team! Plus, their customer service has been outstanding, I've written in for things like shade help and order tracking and have received a response almost immediately! Love you guys!!

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I wish I could give more than 5 stars for this amazing company.
I have mature skin and also have occasional outbreaks of psoriasis and with Katie and her teams help I have found some wonderful products that do not irritate my skin at all and work wonders on mature skin. The guidance on how to use the products is prefect and I’ve also picked up some make up tips too!
The delivery times for products are great and the customer service is the best I’ve had from a company in a very long time .
I highly recommend visiting their site to find some wonderful products for yourself.

Respuesta de Beauty and the Boutique
Love the two Katies’. So many great tips and tricks to keep my makeup fresh and up to date. Have bought several products and been very happy with my purchases. Just love listening to the girls - they make my day 💄🩷💜

Respuesta de Beauty and the Boutique
I gave Beauty and the boutique 5 * because honestly I have never dealt with such a lovely company. I have so much make up from brands I just took a gamble on but after watching their tutorials for weeks I took a gamble that paid off this time. I ordered a mascara Doey eyes which gave me eye lashes I have honestly never been able to see in the past, then I got the eyeliner that's double ended, copied the tutorial on how to do smokey eyes and Bingo it worked lol. Then I bought the Doll10 foundation which is amazing and covers everything. I emailed them with a concern over my make up pilling and they replied with a lovely email explaining what I already thought I was doing wrong and now that's fixed. I have just ordered 2 lipsticks and a serum and cant wait to try them. Their service is so personal an interactive, they make you feel like you are their only customer. The emails they send honestly brighten your day. Im not going anywhere else again with the service, advice and products they offer. Truly a happy customer

Respuesta de Beauty and the Boutique
The products are of excellent quality as are the instructions videos. The products arrive nicely packaged with a personal touch. The staff are quick to answer any questions and are very friendly, personable and professional. I highly recommend!

Respuesta de Beauty and the Boutique
I love Beauty and the Boutique I’ve used many of their products and their customer support is excellent.
I emailed them for advice with my skin changing as I get older and their help & support was amazing!!
I’ll definitely keep using them and I also love Katie’s tutorial videos.

Respuesta de Beauty and the Boutique
I've purchased from this shop for MANY years! The care and attention they give to their products, customers and tutorials is incredible. The website is very user friendly, including tutorials for every product and photos showing how they look on varied skin types etc. I wish every purchasing site followed this model! I also like that items are hand selected and there aren't a million choices - just the best of a category. I know where to go when I'm feeling like I need something new or need to figure out the best way to do something (smokey eyes past forty lol)! 🙂Items also arrive quickly (with customs paid) and beautifully wrapped.

Respuesta de Beauty and the Boutique
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