Beds Are Uzzz Opiniones 

96
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⁹We visited the extensive Hypnos showroom at Princes Risborough and decided on a bed. We were about to order with Beds Are Uzzz online but a query led us to contact their High Wycombe branch (being cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From making an enquiry Alex really looked after us and seemed really fair, all why we placed our Tempur order with this company. Communication via WhatsApp really helped too.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In the last year I've bought four Hypnos beds from Southbourne Branch. Steve and Harry could not have been more helpful and a competitive price too. Delivery team assembled beds, disposed of old ones... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered Frank Hudson Bed and 2 bedside tables in January . Took money out from my credit card straight away. Kept postponing delivery date multiple times. Waited till May....Still not delivered . N... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería

Escrito por la empresa

At Beds Are Uzzz we strive to offer the very best customer experience alongside highly competitive prices. Beds Are Uzzz have six stores located around the south of the UK and we have been trading in excess of 40 years.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(96)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Pillow Talk

Got a new bed from Beds are Uzzz in Southbourne a few years ago and they were hugely helpful then so when we needed new pillows it was an obvious place to go back to. Salesman was very helpful and knew about the product - needless to say I now have new pillows that I am delighted with. Would definitely recommend.

2 de agosto de 2022
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Ed, thanks for your positive review, I will pass this on to the guys down in Southbourne.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Hemel Hempstead- 5*

Carl of Beds are Uzzz Hemel. What can I say except THANK YOU. Have been meaning to leave this review for so long. Knows his stuff, got the perfect bed, excellent customer service and when something went awry he dealt with it all seamlessly. See you in 8(?) years when it's time for a new one

I should also add how neat, tidy and polite the delivery team are. Wouldn't know theyd been here

6 de julio de 2022
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will share this with Carl and the rest of the team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

I can’t praise this company enough from…

I can’t praise this company enough from initial contact to delivery. I went to all the big players and then visited Enzo at Maidenhead after an initial phone chat. He excelled on knowledge, customer service and price. Delivery was as quoted, which longer than other retailers, but the huge savings made it worth the wait. The delivery guys couldn’t be faulted.

10 de noviembre de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Christine,

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Great Service

Fabulous mattress (Tempur hybrid) at the best price I could find. Great service too from Carl at Hemel and the guys that delivered. I would recommend.

31 de octubre de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Claire,

Thanks for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Highly recommend

Amazing, comfy mattress at a really excellent price. Very easy and pleasant online shopping experience. Arrived early, well packed and exactly as described. Cannot recommend highly enough.

19 de octubre de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Patrick,

Thaks for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Fantastic service from these guys

Fantastic service from these guys. New mattress (Hypnos Ortho Elite Alpaca, Extra Firm).

Fantastic Price.
They keep you informed while waiting for your delivery.
Delivery guys where prompt and called to give me a time on the day
Mattress is perfect and old one taken away

Couldn't have been better really.

Will definitely use again. Thank you!

2 de octubre de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Sharon,

Thanks for your positive review, we are pleased you are happy with the mattress and our service.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Great price, service and delivery

Bought a Relyon Heyford Ortho Pocket 1500 Mattress from Beds Are Uzz.
It was competitively priced and buying from the website was easy.
Very helpful staff kept me regularly updated by e-mail.
Delivery arrangements were great as were the 2 guys who delivered the bed at the promised time.
Very pleased with the mattress which is firm but only took 1 night to get used to.
I recommend Beds are Uzz and will buy from them again.

25 de agosto de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Mr Mawer,

Thank you very much for your positive review, it is great to hear you are pleased with your mattress & our company.

Sleep well!

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Absolutely fantastic service

Absolutely fantastic service, brilliant price on our sealy mattress. Easy to read website and very informative. All paid for and invoice received with all information clear to read. We had trouble with the delivery team Sealy sent so when I contacted Beds are Uzzz directly they were very helpful in offering help. We got the mattress up ourselves. Would recommend this company. Sealy use Panther ... see separate review.

16 de junio de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Good Morning,

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Alex is absolutely amazing

Alex is absolutely amazing. His customer service is outstanding as is his patience and understanding. After having dealt with Alex I will only buy mattresses here. He responds incredibly quickly to emails and always phones back with updates. Alex keeps you personally updated with progress and treats you as if you are his only customer for the day. He is always so aware of what you need as a customer and has a lot of empathy. Alex is such an excellent example of customer care and service. He should train others to excel as he has. Seriously Alex is absolutely amazing- he goes the extra mile and always puts the customer first . What an absolute delight to deal with Alex. Buy your mattresses and beds from Alex at BedsareUzz and I assure you- you will be glad you did.

28 de abril de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you very much for your kind words, I will pass your review on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Great!

We bought our Sealy mattress from here as it was an excellent price with an additional discount code on their site. Ordering process was easy, delivery was earlier than anticipated and we were able to pick the day of delivery. Received a call from the courier on the day of delivery to advise what time to expect them. Overall great service and would recommend Bedsareuzzz to others - thank you!

11 de abril de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Excellent

Thoroughly recommend Beds Are Uzz, an excellent service from start to finish. The divan set we bought was a good price and the online chat service was able to answer all the questions I had quickly and with sufficient detail. The purchase process was very efficient and the delivery team were professional. All in all I was very impressed.

6 de abril de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

A great experience.

A great experience.
From the moment I called them-they answered the phone immediately -a revelation in these Covid days-to the delivery, bang on time! Excellent service. Very competitive prices. Great advise.
An all round terrific experience -highly recommended

24 de marzo de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 4 estrellas sobre 5

Excellent service

Excellent service, ordered mattress (one we'd been searing for ages) they had stock and it arrived within 7 days. Only issue was no phoned / messaged to say when it was arriving. Luckily i was in :)

25 de febrero de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Stuart,

Thanks for the review and apologies you were not given any prior notice about the delivery. We use Relyon's appointed carrier for delivery of these mattresses so we will feedback this detail to them.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Exceeded Excellence!

I've have been in the furniture trade in excess of 30 years, so I know a thing or two about the workings of the trade. Beds Are Uzzz exceeded my expectations from start to successfully completing my order. Unlike large furniture stores who keep hold of your money and give you extended delivery dates (this is purely done for cashflow reasons). I had my order completed well within the period stated. All the staff I dealt with were very professional, courteous and very knowledgeable. I honestly couldn't recommend them high enough! Well done guy's, service as it should be!

KR.
Jas

12 de enero de 2021
Opinión espontánea
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Respuesta de Beds Are Uzzz

Hi Jas,

Thank you very much for your positive review, it is great to hear. I will pass this on throughout the team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Absolutely first class service from…

Absolutely first class service from start to finish. We found our mattress here cheaper than anywhere else. All communications were excellent. Delivery was as stated - the delivery men were brilliant. Cannot recommend highly enough.

22 de octubre de 2020
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Five Star Service Throughout

I found the Hypnos bed that I wanted on the BedsAreUzzz website at a good price. I then found the same bed at a better price on a competitor's site, but that seller had weaker reviews here on TrustPilot. This prompted me to test out the BedsAreUzzz price match promise. It worked! I had an immediate response, offering not only to match the rival's price, but to undercut it slightly. I placed my order and, exactly on schedule, I was contacted by the company with a proposed delivery date. The team from the Maidenhead branch who delivered the bed were punctual, polite, efficient, and Covid aware. From start to finish, a five star experience.

24 de agosto de 2020
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review, I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 3 estrellas sobre 5

Very neglectful service.

I went to the showroom in Dorchester to find a comfortable bed as I have a bad back. I would have ordered one online, but needed to test it myself. Salesman completely ignored me for some considerable time as he was dealing with someone else (could have said a few words to me), so I hung around until he finally dealt with me and explained the beds. Someone else came along and I had to then wait until he had finished with THEM!
I always think that if spending over £1000 I prefer not to be ignored like that. Anyway, I purchased the bed (not much competition in Dorchester) and was given a delivery date of 6 weeks, which turned into months due to lockdown, but not a single word of apology or what was to happen next until I sent an email or two.
Once the bed arrived and living on my own I then had to ask a friend to keep coming round to help me turn the mattress (several times) as per the instructions until I found the smallest label on the mattress that this was a "no turn" mattress. Nobody had mentioned this and it was not clearly marked anywhere except on this tiny label.
Not happy with the bed either, but I had not been advised of any return mechanisms so have not complained.

21 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely hopelessly disorganised

4 de julio de 2020
Opinión espontánea
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Respuesta de Beds Are Uzzz

Dear PF,

Thank you for your review, we welcome all reviews good or bad.

Could I ask you kindly provide us with some more information relating to your experience or order? Currently, I am unable to find an order due to the limited information on your Trustpilot account.

You can reply here and I will take a look for you or if you would prefer you can send us an email to service@bedsareuzzz.co.uk and I personally will take a look for you.

Best Regards
Alex Fellingham
Beds Are Uzzz

Valorada con 5 estrellas sobre 5

Excellent Service - Quality Bed

Had our new bed delivered yesterday and can 100% recommend. Well looked after in the showroom. Delivery guys were brilliant and extremely careful carrying everything through the house. Wore shoe protectors etc. Very happy customers (and just enjoyed an excellent nights sleep on our new Vispring bed😀).

18 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We ordered a large ottoman bed from…

We ordered a large ottoman bed from Beds are Uzzz.
We did have a few issues with damage to the panels, but Richard from Beds are Uzzz, did a grand job dealing with us and sorting out the issues with the manufacturer.
Would use again, and thanks Richard!

8 de marzo de 2020
Opinión espontánea
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Respuesta de Beds Are Uzzz

Thank you for your positive review. We are sorry to hear you had an issue but are pleased it has been resolved.

I will pass this on throughout our team.

Best Regards
Alex Fellingham
Beds Are Uzzz

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