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BELAY Opiniones 30

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The initial call was great but the person who was supposed to find me an assistant made me feel like my busy schedule would make me impossible to work with and told me to look for another solution. I... Ver más

Valorada con 5 estrellas sobre 5

Thank you for making the migration to ADP such an easy process. The entire staff at Vertical Church is excited about this change, as everyone now has their pay stubs readily accessible at their finger... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently started working with Belay to find an assistant. There were a few small hiccups during onboarding while we worked through initial expectations, but their team was extremely thorough and he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shiloh is amazing. She took the time to deeply listen to what I was saying and found the exact right person for what my company needed. My only regret is how long I waited before getting this proces... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de business-to-business

Escrito por la empresa

If you’re busy growing an organization, you know finding the right help is difficult, and once you realize you need support, the last thing you have time for is a lengthy hiring process. Job postings, interviews, and references take up valuable time you’d rather spend on growing your organization. BELAY can help. Since 2010, BELAY’s flexible staffing solutions have enabled thousands of leaders — across hundreds of industries — to delegate the details and focus on what matters most. Need a Marketing Assistant for your legal practice, or an Executive Assistant for your nonprofit, or a Personal Assistant for you and your brand? We’ll connect you with a dedicated partner who understands your world, so you can lead with confidence. Or maybe you need monthly reconciliations, budgeting help or high-level financial strategy. BELAY scales with you every step of the way. From bookkeepers and CPAs to fractional CFOs and more, our U.S.-based Financial Experts give you the clarity you need to grow without the full-time overhead. With an award-winning culture and employee satisfaction rate, BELAY attracts the best. And our standards are high – with a lower acceptance rate than Harvard. We have the nation’s largest pool of exceptional, U.S.-based professionals ready to help you transform the way you work. Get matched in as little as a week. Find your right hire — right now — with BELAY.

The BELAY Right-Fit Guarantee

The BELAY Right-Fit Guarantee: If your first match isn’t the right hire, we guarantee a hassle-free rematch anytime at no additional cost.

BELAY’s matching process is proven and true. With a 93% first-match success rate, we feel confident that we can find the right solution for your needs. If you do fall into the small percentage of people who are not satisfied with their BELAY hire, you are protected by the BELAY Right-Fit Guarantee. If your first match doesn’t fit your needs or your personality at the end of 30 days, we guarantee a hassle-free rematch. That means you don’t have to fire your first match or search for a new hire – we take care of all of that, and we do it at no additional costs with as little downtime as possible so that you can get back to doing what you do best. Over the past decade, we have successfully matched over 10,000 busy leaders like you with the solution they needed, and we’re confident that we have your right hire in our bench of over 2,000 exceptional professionals. But we understand as a leader, you’re used to making the decisions, and it takes some trust to hand over a decision as big as this one to someone else. That’s why we make this guarantee — because your peace of mind is important to us.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 75% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Disappointing experience

The initial call was great but the person who was supposed to find me an assistant made me feel like my busy schedule would make me impossible to work with and told me to look for another solution. I was really disappointed in the tone of the interaction. I have had a number of employees for many years who have been very loyal and would vouch that I am not difficult to work for, but this person made me feel bad about myself. I have since identified someone to help me on my own and I am disappointed that I wasted time with this company.

23 de abril de 2026
Valorada con 3 estrellas sobre 5

Better Value Articulation

Great people and connection, but the value proposition isn't clear. You're significantly more expensive than most competitors for reasons that are unclear, nor were made clear.

22 de abril de 2026
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Respuesta de BELAY

Thank you for your honest feedback, Cory! We’re grateful for the opportunity to connect with your team and appreciate your perspective on our pricing and value proposition. Your feedback helps us improve, and we wish you all the best moving forward!

Valorada con 5 estrellas sobre 5

Great experience

easy to get started. very competent and responsive.

22 de abril de 2026
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Respuesta de BELAY

That's what we like to hear, Torsten! Thank you for the kind words.

Valorada con 5 estrellas sobre 5

Gelpful, responsive and patient

Great helpful, responsive and patient to find the right fit for me. Thank you Belay !

14 de abril de 2026
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Respuesta de BELAY

Thanks, Jordan! We’re grateful for the opportunity to support you and are so glad to hear you felt cared for throughout the process. Finding the right fit is incredibly important to us, and we’re thankful for your trust in BELAY.

Valorada con 5 estrellas sobre 5

Shiloh is amazing

Shiloh is amazing. She took the time to deeply listen to what I was saying and found the exact right person for what my company needed. My only regret is how long I waited before getting this process started.

12 de abril de 2026
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Respuesta de BELAY

Thank you, Kimberly! We’re so glad Shiloh took the time to truly listen and connect you with the right fit for your company. We appreciate your trust in BELAY, and we’re so glad you finally joined us — we’re grateful to have you here!

Valorada con 5 estrellas sobre 5

Thank you for making the migration to…

Thank you for making the migration to ADP such an easy process. The entire staff at Vertical Church is excited about this change, as everyone now has their pay stubs readily accessible at their fingertips.

8 de abril de 2026
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Respuesta de BELAY

Luis, thank you for your kind words! We’re so glad the transition to ADP has been a smooth experience for you, your employees, and your church. Knowing your team now has easy access to their pay information is exactly the kind of outcome we hope for, and we’re grateful for the opportunity to support you through the change!

Valorada con 5 estrellas sobre 5

Felt heard

Felt heard. Thorough discussion of our issues. I hope we can clean it up!

31 de marzo de 2026
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Respuesta de BELAY

Thanks for your feedback, Leslie! So happy to hear you felt heard and now hopeful about the cleanup!

Valorada con 5 estrellas sobre 5

Why did I wait so long

After making the decision to go with a virtual assistants, I needed them quick due to an upcoming month long trip to the UK. Belay understood my urgency and found me not one but 2 compatible assistants (Bookkeeper and Executive Assistant) within a very short time frame and I was able to begin onboarding prior to leaving for my trip. Both assistants are doing amazing and onboarding has been so easy due to their prior knowledge of the software and my area of business. Now I am just mad that I waited so long to make the decision to use Belay.

25 de marzo de 2026
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Respuesta de BELAY

Jennifer, thank you for trusting us! We’re so happy to hear they’ve made onboarding smooth and impactful from the start!

Valorada con 5 estrellas sobre 5

Great follow up and professionalism…

Great follow up and professionalism through the entire process. You definitely get what you pay for!

17 de marzo de 2026
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Respuesta de BELAY

Emerson, thank you so much for the kind words and review! We strive to always exceed your expectations.

Valorada con 5 estrellas sobre 5

So helpful!

So helpful!
We had a thoughtful conversation about my needs. Created a really perfect match. Kind and understanding process.

23 de febrero de 2026
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Respuesta de BELAY

This made our day — thank you so much, Monica! Thank you so much for trusting us with your partnership!

Valorada con 5 estrellas sobre 5

Amazing customer service that resulted…

Amazing customer service that resulted in a fantastic fit. I LOVE my new VA and have appreciated Belay's ongoing support as we get settled into our new working relationship.

11 de marzo de 2026
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Respuesta de BELAY

This is what we love to hear, Stephanie — and it's why we do what we do. Thank you so much for the feedback! Best way to head into the weekend.

Valorada con 5 estrellas sobre 5

Elle and Becky are wonderful…

Elle and Becky are wonderful representatives and love working with them

27 de febrero de 2026
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Respuesta de BELAY

We're so happy to hear this, Eddie! We'll be sure to pass your feedback along to them both. Thank you for taking the time to leave us a review!

Valorada con 5 estrellas sobre 5

Excellent agency

So far, a great experience. Very professional and streamlined.

24 de febrero de 2026
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Respuesta de BELAY

Thank you so much for taking the time to leave us a review, Shane! Here's to a long, successful partnership!

Valorada con 5 estrellas sobre 5

Working with Belay has been an amazing…

Working with Belay has been an amazing experience so far. Their team made the process of finding and matching me with an Executive Assistant incredibly smooth and intentional. They really took the time to understand what I needed, and it shows—they matched me with the perfect fit.

I’ve only been working with my EA for about a month, and I’m already seeing a huge difference in my day-to-day. I feel more organized, more focused, and able to spend more time on the things that actually move my business forward.

Highly recommend Belay to anyone looking to level up their business.

6 de marzo de 2026
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Respuesta de BELAY

Easily one of the best reviews — thank you so much, Joel! We're humbled and honored that you partnered with us, and hope to continue helping you and your business level up!

Valorada con 5 estrellas sobre 5

Alyssa is a fabulous CSC

Alyssa is a fabulous CSC. We have really enjoyed working with her!

28 de enero de 2026
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Respuesta de BELAY

Thank you so much for taking the time to give us feedback, John!

We're so glad to hear Alyssa has been taking such great care you!

Valorada con 5 estrellas sobre 5

BELAY has been outstanding from startup…

BELAY has been outstanding from startup and implementation to reorganizing our church financials. They made the transition, including payroll, smooth and seamless. I would highly recommend them.

9 de febrero de 2026
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Respuesta de BELAY

Thanks so much for the vote of confidence, Michael! We really appreciate your feedback and the opportunity to serve you and your church!

Valorada con 5 estrellas sobre 5

VA is Great

Kay, our VA, is doing a great job! And is easy to work with. And the placement lead was also super professional and thoughtful in his approach.

28 de enero de 2026
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Respuesta de BELAY

Thank you for taking the time to leave us a review, Taylor!

We're so happy to hear that your experience with BELAY has been so positive. We can't wait to see what the future holds for you and your business!

Valorada con 3 estrellas sobre 5

Non Profit

The organization, BELAY, is 1st class. The best ever. My concern is the contractors they hire. Many are spread way too thin with multiple clients. Some have their own businesses, plus contract as a VA / bookkeeper with BELAY. Unless you are a celebrity, they assign you leftover VA’s.

28 de enero de 2026
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Respuesta de BELAY

Thank you for the kind words, Jeff. We’re grateful you see our organization as first-class!

We also appreciate you sharing your concerns, as we’re committed to intentionally matching all clients (who are all celebrities in our eyes) with exceptional professionals who provide meaningful, dedicated support.

We wish you all the best!

Valorada con 5 estrellas sobre 5

We recently started working with Belay…

We recently started working with Belay to find an assistant. There were a few small hiccups during onboarding while we worked through initial expectations, but their team was extremely thorough and helpful throughout the process. Once everything was set up, it’s been amazing. They have truly gone above and beyond to help with anything we’ve needed. Overall a great experience and we’re very happy working with them.

26 de enero de 2026
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Respuesta de BELAY

Thank you so much for taking the time to leave us a review, Lindsey! We wish you much continued success, and we're honored to serve alongside you!

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