Belle of the Ball Opiniones 

43
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic experience Amanda is Amazing! We went to Amanda three years ago for my eldest daughter(Megan)and now my middle daughter (Lucy). Amanda makes the whole experience welcoming,comfort... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I had a really disappointing experience collecting my prom dress. Despite the fact it was a very pretty dress, she had ordered a size 6 which was too small, and when it didn't fit, the assistant sugge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My daughter got her dream dress yesterday, Fern was absolutely amazing and homed in on my daughter’s personality and knew exactly what dresses for her to try on! Such an amazing experience, nothing wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A fantastic, personalised and professional service. Belle of the Ball has a huge collection of dresses of all styles and colours. You will absolutely find what you are looking for. My daughter found... Ver más

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Información sobre la empresa

  1. Tienda de vestidos

Escrito por la empresa

Belle of the Ball is a one-of-a-kind independent dress boutique nestled in the quaint town of Wellington, right on the border of Somerset and Devon. Specialising in prom and evening wear, my home-based business features a dedicated dressing room filled with a stunning selection of dresses in a variety of styles, colours, and fabrics. By offering exclusive, one-on-one appointments, I provide a personalised and relaxed shopping experience designed to make you feel confident and special every step of the way.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(43)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience

Amanda is Amazing!
We went to Amanda three years ago for my eldest daughter(Megan)and now my middle daughter (Lucy).
Amanda makes the whole experience welcoming,comfortable,relaxed,stress free&great communication from start to finish.
Dressing room is lovely with a stunning range of prom dresses in different styles&colours.
Thank you so much again Amanda my girls found their dream dresses and they're stunning!
I would 100%recommend Belle of the Ball
Fay K

20 de mayo de 2026
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for the wonderful five-star review..!
It was an absolute pleasure helping your daughter find the perfect prom dress and I’m so happy to hear you had a great experience.
I truly appreciate your support.
Amanda x

Valorada con 2 estrellas sobre 5

Disappointing experience with sizing and service.

I had a really disappointing experience collecting my prom dress. Despite the fact it was a very pretty dress, she had ordered a size 6 which was too small, and when it didn't fit, the assistant suggested I had gained weight as I do gymnastics . I was upset, as I know my measurements and have always been a size 8 but she made the error claiming there was a peg on the size 8 the previous time stating it was too big. It felt like an unfair accusation and made the whole experience not enjoyable when it’s meant to be, especially for the price. I have ended up having to get a different size ordered in which didnt go down well as we weren’t prepared to pay even more money for excess alterations on top of adjusting the length too, which has caused unnecessary upset and stress! I hope future customers receive more supportive and accurate assistance.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Belle of the Ball

Jennifer...
Before responsibility is directed towards me, I would like to clarify a few important points.
Firstly, I did not order the incorrect dress size for you. As previously discussed, when you initially tried on the size 8 dress, the dress had to be pegged at the back, which indicated that a size 6 would provide a better fit.
Secondly, during your original appointment, you were wearing a leotard which needed to be rolled down to your waist before trying on the dress.

When the ordered size 6 dress did not fit as expected, I explained that either the dress may have been incorrectly labelled by the manufacturer or that your body shape may have changed since the original fitting. I therefore suggested that you try on the original size 8 dress again which fitted comfortably without any pegging required at the waist, which would indicate a change in measurements rather than an error in the size ordered.

Under these circumstances, I feel your comments are unfair, particularly as my terms and conditions, which your mum signed and agreed to, clearly state that I cannot be held liable for any changes in body shape or measurements after the order has been placed.

Finally, despite feeling that the situation had been unfairly placed on me, I contacted my suppliers and they kindly agreed to exchange for the larger size dress for you which you have also since tried on and collected.

Valorada con 5 estrellas sobre 5

My daughter got her dream dress…

My daughter got her dream dress yesterday, Fern was absolutely amazing and homed in on my daughter’s personality and knew exactly what dresses for her to try on! Such an amazing experience, nothing was to much trouble and staff welcoming! Couldn’t recommend them enough! A day we will never forget, thank you for making my daughter’s dreams come true and finding her dream dress for her.

9 de agosto de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Jennifer...
Before responsibility is directed towards me, I would like to clarify a few important points.
Firstly, I did not order the incorrect dress size for you. As previously discussed, when you initially tried on the size 8 dress on 08/11/25, the dress had to be pegged at the back, which indicated that a on size 6 would provide a better fit.
Secondly, during your original appointment, you were wearing a leotard which needed to be rolled down to your waist before trying on the dress.

When the ordered size 6 dress did not fit as expected on 02/05/26, I explained that either the dress may have been incorrectly labelled by the manufacturer or that your body shape may have changed since the original fitting. I therefore suggested that you try on the original size 8 dress again which fitted comfortably without any pegging required at the waist, which would indicate a change in measurements rather than an error in the size ordered.

Under these circumstances, I feel your comments are unfair, particularly as my terms and conditions, which your mum signed and agreed to, clearly state that I cannot be held liable for any changes in body shape or measurements after the order has been placed.

Finally, despite feeling that the situation had been unfairly placed on me, I contacted my suppliers and they kindly agreed to exchange for the larger size dress for you which you have since tried on and collected this dress.

Valorada con 5 estrellas sobre 5

The dresses stocked at Belle of the…

The dresses stocked at Belle of the Ball are brilliantly made with attention to detail.
The service was excellent in a perfectly laid out space which is calm and relaxed. Our exclusive 45 minute appointment was well ordered with my daughter being made to feel that the special experience of choosing a prom dress was a delight. No pressure sales. We chose an off the leg dress, so we could take it away as soon as she decided. Amanda is as excited as the girls to ensure they have the right dress for the night. Highly recommended

1 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for the wonderful five-star review..!
I’m thrilled to hear that you had such a positive experience. Your kind words mean a lot, and it was a pleasure to assist your daughter.
Just one little thing to mention, your exclusive appointment was 90 minutes not 45.. 😉
Amanda x

Valorada con 5 estrellas sobre 5

We had the best experience with the…

We had the best experience with the lovely Amanda. She made our daughter feel super comfortable whilst trying on the beautiful dresses. The whole experience from start to finish was brilliant even the contact before our appointment including discussing budget which I think is a great idea. My daughter found her dream dress and it was absolutely stunning. Thank you again to Amanda

4 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you very much for your thoughtful feedback.
I sincerely appreciate you taking the time to share your experience. It is truly rewarding to know that I was able to provide you with the highest level of service and ensure your visit was a pleasant one.
I also hope your review will assist others in feeling confident about choosing to shop with me here at Belle of the Ball.
Amanda x

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, Amanda is so helpful and takes so much time and attention to find the right dress. A great service.

21 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for the wonderful five-star review!
It was an absolute pleasure helping your daughter find the perfect prom dress and I’m so happy to hear you had a great experience.
Amanda x

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, beautiful dresses, kept informed as soon as dress arrived in and booked in fitted really quickly

9 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thanks so much for your feedback!
I really appreciate you taking the time to leave a review. I’m so glad to hear you had a great experience—it means a lot!
Hopefully your words will help others feel good about stopping by Belle of the Ball too.
Amanda x

Valorada con 5 estrellas sobre 5

Amanda really made my daughter feel at…

Amanda really made my daughter feel at ease and was very helpful in guiding her to come to a decision on her dress! The service was fabulous from start to finish and there was never any pressure to buy there and then. Thank you!

11 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for the wonderful five-star review..!
I’m thrilled to hear that you had such a positive experience. Your kind words mean a lot, and it was a pleasure to assist your daughter.
I also hope your review will assist others in feeling confident about choosing to shop with me here at Belle of the Ball.
Amanda x

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, Amanda is so lovely and made us feel very welcome. She was great with my daughter picking styles and making her feel like a princess

7 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you very much for your thoughtful feedback.
I sincerely appreciate you taking the time to share your experience. It is truly rewarding to know that I was able to provide you with the highest level of service and ensure your visit was a pleasant one.
I also hope your review will assist others in feeling confident about choosing to shop with me here at Belle of the Ball.
Amanda x

Valorada con 5 estrellas sobre 5

Fantastic selection of dresses

Fantastic selection of dresses and a personal one on one appointment so you get plenty of time and support while choosing

3 de junio de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thanks so much for your feedback!
I really appreciate you taking the time to leave a review.
Hopefully your words will help others feel good about stopping by Belle of the Ball too.
Amanda x

Valorada con 5 estrellas sobre 5

I had an amazing experience shopping at…

I had an amazing experience shopping at Belle of the Ball! I couldn't be more thrilled with my prom dress, from the moment I tried it on I knew it was my prom dress! The quality is high and it's a beautiful dress. Amanda was also very helpful and very kind. She was very welcoming and kind whilst helping me find the perfect prom dress. Any questions I had were answered in detail and she made it a delightful experience for this exciting event.

18 de febrero de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for your kind feedback—I truly appreciate it...
It was a pleasure to be part of your prom journey and to help you find the perfect dress.... You looked amazing..!
Amanda x

Valorada con 5 estrellas sobre 5

Amazing from start to finish

Amazing from start to finish. From booking in and the budget being discussed beforehand to picking up my daughter's dress, it has been easy and stress free. The most gorgeous selection of dresses to choose from, a relaxed and unrushed appointment and no pressure to purchase at all. We were made to feel comfortable and nothing was too much trouble. Payment spread over time helps with the affordability and contact when the balance was paid was prompt. We picked up a beautifully steamed dress in a protective bag and we were able to do a thorough check and fitting before leaving with it. Highly recommend this wonderful lady and her fantastic business. We will be back for the next prom dress! Thank you.

20 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for your lovely feedback, I really do appreciate it...
It was a pleasure being part of your Daughters prom journey and I am delighted to hear that you enjoyed your time here at Belle of the Ball. Your Daughter looked amazing in her prom dress and I am very much looking forward to seeing some prom pics...
Amanda x

Valorada con 5 estrellas sobre 5

Very warm and welcoming us in to her…

Very warm and welcoming us in to her home and my daughter could not be happier with her dress thank you for making her happy with her choice of beautiful prom dress

12 de enero de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you for your kind comments and I really appreciate your feedback.
I am delighted to hear that you enjoyed your time here at Belle of the Ball and that I could help your Daughter find her amazing prom dress. I am very much looking forward to seeing some prom pics…
Amanda x

Valorada con 5 estrellas sobre 5

Well worth the trip from Yeovil to…

Well worth the trip from Yeovil to wellington. Ruby felt very comfortable with Amanda choosing her prom dress. Very professional with attention to detail. Will be back in a couple of years for the next one!

29 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for your lovely feedback, I really do appreciate it...
It was a pleasure being part of your Daughters prom journey and being able to help her find her perfect Prom dress, she looked absolutely stunning...
Amanda x

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable and made my daughter feel really special when choosing her dress

29 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you sooo much for your kind review, I'm always very grateful to receive such positive feedback from my customers. Thanks again and for choosing to shop at Belle of the Ball. Amanda x

Valorada con 5 estrellas sobre 5

Outstanding! Don't Look Anywhere Else!

Amanda at Belle Of The Balldresses is someone I would highly recommend to anyone. I found her business online when looking for a prom dress for my daughter. Amanda was helpful right from the start and when she invited us into her home to view the dresses we were made to feel at ease and instantly could tell that she cared about her customers. Amanda clearly has experience and knowledge of all her dresses and we never at any point felt pushed into anything. This service you will not get from walking into a High Street store. We were able to take advantage of her payment scheme which massively helped spread the cost and overall the experience from start to finish was outstanding. Thankyou so much Amanda for your help, advice and genuine care when choosing our daughter's prom dress

10 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you for your feedback.
I really appreciate that you have taken the time to write this review and to know that I have provided you with the best service possible to make your visit a very enjoyable experience.
Hopefully it will also help others feel confident about choosing to shop with me here at Belle of the Ball.
Amanda x

Valorada con 5 estrellas sobre 5

My daughters prom dress experience

Myself, my sister & my daughter met this lovely lady in January where she welcomed us in, with a range of beautiful & very different dresses, she had a range of colours, styles, & materials, we had a couple hours of my daughter trying on dresses, & in this time she found “the one” that she fell in love with for her prom, we ordered it & it came in end of
April, I love that belle of the ball does not sell the same dresses to anyone else, so
That dress is completely unique to you, & that we are assured that no one else will be sold the same dress/colour that goes to her school, or catchment area, her dresses are all very fair priced & she made us all very welcome! Will definitely recommend to anyone I know who is looking for a prom dress! Great customer service also updating me when the dress had arrived and rebooking us in to check the dress was ok! Couldn’t recommend more!

7 de enero de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you for your kind comments and I really appreciate your feedback.
I am delighted to hear that you enjoyed your time here at Belle of the Ball and that I could help your Daughter find her amazing prom dress. I am very much looking forward to seeing some prom pics…
Amanda x

Valorada con 5 estrellas sobre 5

Amanda was so accommodating with my…

Amanda was so accommodating with my very anxious daughter! Her expertise and advice helped my daughter find her perfect dress, the whole process was personal centred and a beautiful experience- I would highly recommend Amanda and Belle of the ball

6 de mayo de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you so much for your lovely feedback, I really do appreciate it...
It was a pleasure being part of your Daughters prom journey and being able to help her find her perfect Prom dress, she looked absolutely stunning...
Amanda x

Valorada con 5 estrellas sobre 5

Amanda is amazing!

Amanda is amazing! She offers a high quality experience that made our daughter (Maddie) feel very comfortable. Even before the appointment, she sent us a detailed break down of what to expect so we knew what would happen during our session. Amanda was attentive and gave Maddie the very best experience choosing her prom dress. It felt exclusive and Amanda thinks of every detail. We collected the dress today and I have already encouraged lots of friends to visit.
I would 100% recommend Belle of the Ball.

22 de abril de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you sooo much for your kind review, I'm always very grateful to receive such positive feedback from my customers. Maddie looked amazing in her chosen dress and many thanks for choosing to shop at Belle of the Ball. Amanda x

Valorada con 5 estrellas sobre 5

Prom dress 2025

my daughter was worried about what dress she wanted and design, Amanda made us feel very welcome and relaxed. She was full of great tips and information, we didn't feel rushed at all. listened to what we felt we wanted but also offered her expert knowledge on the dresses. I would also like to say i appreciated the email before my visit to ask if I wanted the choice of sale dresses- as the dresses can be expensive. felt this was a nice touch.
Once the dress was ordered and in Amandas hands - we had another fitting and more support with getting the dress on and off.
great customer service.
she was quick to answer my email at the beginning, and had timed slots to pick from - be quick in answering as she does book up quick.

17 de abril de 2025
Opinión espontánea
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Respuesta de Belle of the Ball

Thank you for your feedback.
I really appreciate that you have taken the time to write this review and to know that I have provided you with the best service possible to make your visit a very enjoyable experience.
Hopefully it will also help others feel confident about choosing to shop with me here at Belle of the Ball.
Amanda x

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