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Información sobre la empresa

  1. Joyería

Escrito por la empresa

Benalor is a bespoke fine jewelry brand based in Hong Kong, specializing in custom, made-to-order diamond and gemstone pieces. With a strong focus on craftsmanship, each piece is meticulously crafted in 14k and 18k gold, designed to meet the unique desires of our clients. Whether it's a custom ring, bracelet, necklace, or earrings, every creation reflects our commitment to quality and personalization. At Benalor, we offer a truly personal experience, where customers work directly with our founder, Koyo Song, to bring their vision to life. We pride ourselves on providing transparent pricing, a lifetime warranty, and an emphasis on ethical sourcing. Our product collection includes timeless designs such as tennis bracelets, stacking rings, and modern bangle styles, all curated to offer the perfect balance of luxury and simplicity. Whether you're looking for a classic design or a custom creation, our jewelry is designed to enhance your individuality and style. With a focus on self-expression, we ensure that each piece is as unique as the person wearing it.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The most thoughtful custom jewelry experience

This was my first time customizing a piece of jewelry for myself, and it couldn’t have been a better experience. Koyo went above and beyond to track down the exact shade of tanzanite I wanted for my bracelet. She put so much thought, care, and communication into helping me define my preferences and finalize the design. I really love how it turned out :)

2 de abril de 2026
Valorada con 5 estrellas sobre 5

Outstanding Quality and Customer Service

My experience with Koyo at Benalor was absolutely flawless. I commissioned a custom bezel setting tennis choker necklace and was impressed at every single step.

The Design Process: Collaborative and easy. The 3D mock-up was a fantastic way to visualize the piece, and Koyo's design instincts are spot on. I was especially impressed by her creativity in taking four small diamonds I had at home and repurposing them into a gorgeous charm that elevated the necklace.
Communication: Always clear, prompt, and friendly. I was kept informed and felt confident throughout the process.
Customer Service: Incredibly flexible and accommodating, especially when it came to scheduling the final drop-off.
The Final Product: The necklace is absolutely beautiful and expertly crafted.

A 5-star experience from start to finish. I highly recommend Benalor to anyone looking for high-quality, custom jewelry with service to match.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Benalor Made my Dream Design

I had an amazing experience with Benalor! Koyo was incredibly attentive and really listened to all my requests and ideas. I loved how detail-oritented they were throughout the whole process, from helping me refine my design to making sure everything would actually work in real life. Their 3D rendering feature was a huge plus, so I knew exactly what I was getting before it was made. Communication was super smooth, they replied quickly, gave constructive feedback, and were completely transparent about pricing. The whole process was much faster than I expected too. Most importantly, the finished earrings turned out absolutely stunning- high quality, shiny, and even prettier than I imagined. I already cannot wait fo rmy next purcahse

16 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great customer service/quality

From the moment I messaged Koyo (the owner/designer) on Instagram to meeting her in person, it was seamless and felt very well looked after. Not to mention the quality is top notch. I will definitely be returning for more stunning pieces!

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

Can’t recommend highly enough

We were lucky enough to have the full tailored treatment with Koyo, from Teams calls discussing mood boards, to sharing design adjustments and ideas over WhatsApp, to refining the final design over a coffee. She was very efficient and engaging throughout, and her passion for her business really shines through.

We can’t recommend Benalor enough, and we’re already looking forward to our next encounter!

21 de febrero de 2026
Valorada con 5 estrellas sobre 5

A shop I would definitely come back again

Koyo was very helpful with my first experience at Benalor. She sent me a complimentary ring sizer proactively which helped a lot as I was unsure about my size. During the whole experience, she gave me different advises and gave me confidence that my ring will look great. Turned out my ring looks stunning and very sparkly, I was super satisfied with the outcome and the price. A very pleasant experience with Benalor!!!

2 de febrero de 2026
Valorada con 5 estrellas sobre 5

Happy customer

Koyo was so efficient and so open to taking on my ideas and was truly a pleasure to work with. I look forward to creating many more custom and unique personal pieces with her!

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Love my custom piece 💕

Koyo is great to work with. She’s patient and creative throughout the process and very efficient! I love my custom ring with the charms and removable connectors, which I can wear in so many different ways.

19 de enero de 2026
Valorada con 5 estrellas sobre 5

Personalized Jewelry that Nails My Vision!

I stumbled upon this customisable jewelry brand on Instagram while searching for something unique to complement my style, and I couldn't be happier with the experience. Koyo not only understood my aesthetic but also was so eager to design my concept with me, making the brainstorming session such a fun experience!

From the initial consultation to the final product, every step was filled with creativity and attention to detail.

The end result? A stunning piece of jewelry that not only reflects my personality but also captures the essence of my style effortlessly. Thank you to Koyo and her team for designing and producing my one-of-a-kind jewelry piece :)

19 de enero de 2026
Valorada con 5 estrellas sobre 5

Loved working with Benalor

Loved working with Benalor! Quality and service is unmatched. They go above and beyond to make sure you are 100% happy with your piece. No design is too complicated for them! Also love the honest pricing and they’re willing to work within the budget

1 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Good quality

Good quality! The piece is exactly what I wanted. Heartfelt service with earlier than expected delivery. Happy~~~

7 de febrero de 2026
Valorada con 5 estrellas sobre 5

5 out of 5

5 out of 5! I’ve had the loveliest experience with Benalor. Just the attention and detail of the whole journey was perfect and so accommodating.

I have already purchased 2 custom rings and i wear them every single day. Quality and beauty of the rings are top tier.

For sure will come back for more!!

1 de febrero de 2026

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