I would rate it a zero if I could. I'm a victim of very poor customer service, misrepresentation of their product. The item I received did not look anything like the pictures, the quality was poor. De... Ver más
Bennetandmason
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Consulta las opiniones de los clientes
An unusual experience. Bennet and Mason sounds "UK". Thought I had been scammed when heard order on plane from China but no. Took a while to arrive but shoes were exactly as advertised. Look good. Fe... Ver más
The process of purchase was not as smooth and straightforward as it should have been. At one point, following days without information, I began to believe I’d been scammed!! Not good for buyer or sell... Ver más
I guess I'm not alone buying this plastic Cat Head, unbelievable they would deceive customers like that, you can't even write a review on their site! You see these items pop up on your phone and don... Ver más
Información sobre la empresa
- Zapatería
- también en la categoría
- Tienda de ropa
- Tienda de ropa deportiva
Información de contacto
Reino Unido
- bennetandmason.co.uk
Not Uk based
Not Uk based, made in China.
Comfortable once on but VERY. Hard to put on your foot. The sole seems to be pretty thin.
Do not buy from this dodgy website
Do not buy from this dodgy website. Items look ok on the uk based website,but regarding the leather goods ie,shoes,boots,trainers they are not good old genuine leather handmade. They come from China,and the quality is nothing of the sort the website states. Arrive in plastic bags,no posh box as you would expect from 2 retiring gentleman with years of experience making handmade goods. Returns are a nightmare,pay your own fees to China,or they offer will offer 20%-25% of original price to keep the goods and have that part refund.
Disappointed I got conned,they are advertising all over Facebook. They should take responsibility for banning them advertising.
Just dirty fraudsters
The 2 pairs of shoes I purchased are…
The 2 pairs of shoes I purchased are excellent very comfy well made and a very good price
The adverts are AI-generated and do not…
The adverts are AI-generated and do not represent the product's actual image. Shoes are made in China and produced with very cheap materials. Anyone aiming for vintage quality shoes as falsely depicted will put them in the bin, just as I have. Not even bothered to battle for a refund, seriously. Any positive comments and ratings are fake, trust me here.
Doggy company .
Doggy company .. based on China fake products and rip off
Prompt delivery with little extra gifts
Please Avoid
Please Avoid, this chinese company at all costs, goods will be delivered however of a very very below par quality
The package was excellent
The package was excellent
Quick and the team were very responsive
Disgraceful company
Disgraceful company. Ordered 2 hoodies that were supposedly in the sale, the closing down sale (80%) off. They use two old men as their sob story retiring. The pictures of the hoodies look great !!! They supposedly a UK company with a website address as well as lots of advertising all over facebook. It said on website 2-3 days for delivery, however took 2 weeks !!!!! WHY ? Because they sent the hoodies from CHINA. The quality was disgustingly cheap and t-shirt material even though supposed to be warm hoodies. I wouldn't pay £5 each for them, I checked Temu because I read someone else's review & yes they are selling same hoodies for £9.00. On their website they say was £100 now £34.95. They are the worst clothing items I have ever received when bought anywhere in shops or online !!!!!
Once you've received them, they make it extremely difficult for you to return the items as you have to pay for the returns and you have to send them back to CHINA 😩. STAY WELL AWAY FROM THIS COMPANY - TOTAL SCAMMERS 😬
Absolute con
Absolute con! Two old friends closing a business….. what a lie . This is a thieving Chinese company using false advertising. I am ticked off that I was deceived by it. Don’t use them , they will rip you off with cheap shite products that you wouldn’t buyin a jumble sale
This is a con the business is not genuine
This is a con there is no such business as Bennett & Mason. The advert shown 2 men who allegedly own the business that they are closing is probably created by AI.
I ordered a pair of shoes which took over a month for them to eventually arrive in a plastic bad with no paper work. They were of very poor quality & didn’t fit properly. When I asked to return them I was given an address in China & was told I had to return them in a specific way where the cost would be more than what I paid for them even though the shoes were not cheap. When I complained about why I should be the one paying for a product that was not of a quality as described in their advert, I was offered a 20% refund to keep the shoes, I challenged that then the offer went up to 25%.😡
This business should be closed down & fb should block them, not worth spending your money DO NOT FALL FIR THEIR CON AS I DID 😡
Would have given 5 stars but took a…
Would have given 5 stars but took a long time for delivery,nearly 3weeks. Shoes however are absolutely beautiful. Fit well and are soft so husband was able to wear immediately and no blisters. Great price too.
Brilliant service from the delivery…
Brilliant service from the delivery girl. Excellent service very pleased
I received some very nice shoes but…
I received some very nice shoes but they were a size too small for me.I could have returned them but you said I could keep them and get a refund which I did.I thought I would get a bigger refund and now have to sell them to get more money back.
Sorry about that
Excellent product and great company
Lovely shoes
My trainers arrived today and the…
My trainers arrived today and the quality was first class.
Definitely will use this firm again!!
Class Oxford Boots these…
These are the second pair of these boots, they are excellent
It's a scam I bought a wrist watche from them never received it and they kept lying over the emails they even gave me a fake Royal mail delivery code
It's a scam I bought a wrist watches
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